We heard your feedback and we listened! The Spectrum TV app is now available to download on the LG content store and Vizio smart TV's If you are unable to launch the app after downloading, please try …
We put together this post to answer common questions and misconceptions about ping and traceroute tests. This post is closed to comments, if you need assistance please make a new post. Make sure to in…
The following information will help you learn how to view and pay your bill on Spectrum.net or the My Spectrum App. Having trouble with your Spectrum billing statement? Learn more about understanding …
Welcome! Feel free to look around, post a new question or comment on an existing question or post. Use the Spectrum Community to: Ask questions about your Spectrum services or you can review answers f…
If your services are currently impacted, you can check for known issues impacting your local service area by logging in to your account at Spectrum.net, downloading the My Spectrum App for Android or …
We recently updated the search bar and added an advanced search feature. You can still perform a standard search using the search bar, but now you can drill down and filter the results on a more granu…
We put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV App. This post is closed to comments, if you need direct assistance, please Ask a Question (you will n…
We put together this post to outline troubleshooting steps to resolve internet issues including intermittent and slow speeds as well as details to include when asking the Community for assistance. Thi…
I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not compatible with Android TV. Is Spectrum planning to update the app so that it runs on Android TV? Thank…
My email was working just fine up until a few weeks ago. Since the start of May, every time I try to send from my primary outfacing account, I get an error: The mail server sent an incorrect greeting:…
When playing back a recorded movie on the Spectrum App, with my Samsung smart TV, you have no indication of where you are in the show, other than the time bar on the bottm. This is next to useless, as…
Hello all, If you are a Spectrum Voice customer, you might want to log in to your account and check that your home phone Call Guard Settings are activated. I very rarely check those settings and today…
My Apple TV 4K 128GB 3rd Gen was updated to 18.4.1 and now when attempting to watch any channel on the Spectrum TV app it closes /crashes to the main menu of the Apple TV. I have uninstall/install, fa…
While trying to watch recorded shows with Cloud DVR on Apple TV, the fast forward function stops working approximately 50% thru the show. From that point on, any attempt to to fast forward the show ca…
Since I switched to Spectrum last week or so, can no longer get to my Bellsouth.net email through ATT - just says "It's not you - it's us". Or will ask for a phone number to send a code, but never doe…
Hi, I'm wondering if there is an ETA or Schedule for installing High Split (Symmetrical) internet in 95037? I'm thinking of switching to Frontier Fiber if this doesn't happen soon.
