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My Spectrum App does not show where to add Wifi Profile (Android Phone)
The My Spectrum App does not have an option to add wifi profile under Settings on my Android phone. I read old messages on this forum that there was a compatibility issue in years past. I have been trying to access WiFi outside of my home and customer service has no information. I have uninstalled and reinstalled the app…
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Am I in an outage? (Is my Spectrum service in an outage?)
If your services are currently impacted, you can check for known issues impacting your local service area by logging in to your account at Spectrum.net, downloading the My Spectrum App for Android or Apple devices, visiting Outage Information and Troubleshooting, or you can login or register and Ask a Question. In some…
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How to pause and rewind live TV using the Spectrum TV app?
I just set up my new Spectrum TV service and am shocked that I cannot pause and rewind live TV. I see other comments about this and would like to know if this is going to be added any time soon.
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Advanced Search Options
We recently updated the search bar and added an advanced search feature. You can still perform a standard search using the search bar, but now you can drill down and filter the results on a more granular level. Simply click on the search term in the gray area below the search bar and a new window will open. In the new…
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Troubleshooting issues with the Spectrum TV App
We put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV App. This post is closed to comments, if you need direct assistance, please Ask a Question (you will need to Sign In or Register with the Community). When posting a question or providing feedback, please post in the category…
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Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds Troubleshooting
We put together this post to outline troubleshooting steps to resolve internet issues including intermittent and slow speeds as well as details to include when asking the Community for assistance. This post is closed to comments, if you need assistance, please Ask a Question. What is internet speed? Internet speed refers…
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Is the Spectrum TV App available on Android TV? ANSWERED and updated February 2023
I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not compatible with Android TV. Is Spectrum planning to update the app so that it runs on Android TV? Thanks
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Is Amazon FIRE TV Stick supported? ANSWERED
I would like to know when Spectrum TV app will be available on the FireTV stick.
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Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.net
We see frequent questions on the Spectrum Community about error codes. I am listing some common issues as we as troubleshooting steps * The Spectrum TV App is currently supported on Android phones and tablets (Andoird 5.0 Lollipop or higher), iOS (12.0 and better), Roku, Xbox1, AppleTV and Samsung Smart TV’s * The Spectrum…
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My spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Title U
My spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Title Unavailable". So annoying. Rebooting does not help
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Xumo Stream Box
I got a email today that said I can test out the Xumo Stream Box for free because I am a Spectrum Insider. My question is what kind of box is it? I know you can stream services and add apps kind of like a Roku. But is it a live TV Cable Box and does it have any voice compatibility?
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Cable Box updating Firmware almost daily, why?
Almost everyday our box is updating Firmware and I don't know why. The worst part is, it does it as we are watching it. Is there a way for this to update at a later time? Like while we are sleeping and not nearing the end of a movie? Or is there something wrong with our box? Any help would be greatly appreciated. Thanks.
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IFE-1003 error
I am new to Spectrum and cannot get the Spectrum TV app to work on my iPhone13: always getting the IFE-1003 error (even with the most updated OS). I have deleted/re-downloaded the app. I am on my Spectrum home WiFi and the signal has been good. I have turned phone VPN off as well. I saw this issue posted here in 2022 and…
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How do you stop spam with no sender?
I have been getting many spam emails without a sender in the from field. These can not be blocked. I can move them to junk. Is there a way to block no-sender emails? Help!
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Logging into MySpectrumWifi hotspots
I've been trying for some time to use MySpectrumWifi hotspots without success. I recently found on your website a video that describes how to start using these by one of two options (i.e. select "Spectrum Free Trial" or "Spectrum" from a list of wifi networks). I've tried both options, using the login (email address) and…
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Are there any good remotes to work with the Spectrum DVRs?
We're new to Spectrum's DVRs. We were Spectrum customers previously but back then we used TiVo's (which were eliminated when Spectrum updated their service). Overall, we like the options of the Spectrum service but the replaying stuff on the DVR is HORRIBLE. Response times for when we press the control buttons (play,…
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Spectrum blocking my business URL
I am a Spectrum customer at two of my properties. I am also the owner of an e-commerce site, www.elite4rint.com. It's come to my attention that my site is being blocked by Spectrum. We've conducted internal server scans, which have shown no issues. Additionally, we've tested our URL on various security sites, and all…
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Xbox Series X screen cutoff on hallmark channels
The screen is cutoff when watching the hallmark channels on the Xbox series x. I know this channel does not normally extend fully, but this is actually cut off further than that. The “k” on the hallmark watermark is cut off on the right side of the screen. Is this channel half price?!
