Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Welcome to the Spectrum Community
Customer community to exchange ideas, ask questions and create valuable, relevant content for an improved experience with our services
Discussion List
-
¡Bienvenido a la nueva comunidad de Spectrum!Si es nuevo en la Comunidad de Spectrum, ¡nos alegra que estés aquí! Si ya nos has visitado antes, …Announcement Closed James_M 27 views 0 comments 0 points
Advanced Search OptionsWe recently updated the search bar and added an advanced search feature. You can still perform a s…Announcement James_M 8.1K views 0 comments 6 points
Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 3.2K views 0 comments 1 point
Why is my Spectrum Internet intermittent, experiencing slow speeds or drops?We put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 5.2K views 0 comments 1 point
Is the Spectrum TV App available on Android TV? ANSWERED and updated April 2021I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not co…Announcement Closed YSBU 36.2K views 1 comment 4 points
Is Amazon FIRE TV Stick supported? ANSWEREDI would like to know when Spectrum TV app will be available on the FireTV stick.Accepted Answer Announcement Closed utoypia 19K views 1 comment 5 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 23.4K views 0 comments 0 points
Why is Spectrum Call Guard Only Blocking The Same Number in 'My Account?'Guys, Has anyone checked their Call Guard Settings in My Account? Call Guard seems to be blocking o…
Latency/disconnects on Battle.net since 10/23 or soAnyone else having trouble playing Blizzard games reliably? I have Diablo II Resurrected here. It…
Specific Channel Constant PixelatingSpectrum will you please fix the signal quality issue with my local affiliate WTKR zip 27909. Total…Answered dman71 48 views 6 comments 0 points
Spectrum SR-002-U remote. No "Live" button??This is driving me crazy. If watching a program and switching channels momentarily and coming back …Answered bobber 14 views 4 comments 0 points
Unable to connect to one particular Minecraft server after new modem installed. Tracert oddity.Would there be some reason the OVH servers would route traffic from my endpoint differently? I was …Accepted Answer Strandwell 15 views 2 comments 0 points
Questions For Possible Future Modem/Router Upgrade?Guys, I have an older modem from Spectrum and a old router that is my own on my network. At some po…Accepted Answer Satch 42 views 3 comments 0 points
Latest 6- tuner DVR Poll...Hello Satch & others. So I had to cancel/ postpone my Spectrum account for one month so I can c…Answered Scott_dj 165 views 20 comments 1 point
Spectrum TV App 6.9.0 For Roku CrashesThe latest upgrade to the Roku TV App crashes the App when clearing viewing history and bookmarks, …Accepted Answer wickerberry 58 views 4 comments 0 points
What do I need to use my own Wifi/Router?I just need some confirmation that I have the right authorized equipment, I'm still new at setting …Answered HeyItsHay 26 views 4 comments 0 points
Advancing Guide By DateIs there any way to advance the guide by date on Roku, besides holding the forward button down for …Accepted Answer Rich44203 23 views 1 comment 0 points
Cloud DVR not working properly for the last two daysCloud DVR not working properly for the last two or three days. On almost all recordings they will …Answered Mazel 99 views 16 comments 0 points
Internet Stops Working IntermittentlyGood Afternoon, I have a Netgear Orbi CBR750 with 1 Satellite. My internet service was working grea…Answered steven8579 26 views 1 comment 0 points
cable modem/switch/wifi modem connectivityI am having a problem with connectivity to my PC thru a switch to the cable modem. the original con…Accepted Answer mojobp 53 views 2 comments 0 points
Can we get feature added back to browse all series episodes from watchlist?You can no longer see all series episodes for tv shows in your watchlist. It only shows one episode…Answered blackbutterfly 46 views 3 comments 1 point
Is anyone else have issues with using “On Demand” with the Spectrum app for Samsung TVs?Both the Samsung and Spectrum Service Reps have problem-solved my issue and they believe my issue i…Answered Alfree 36 views 1 comment 0 points
Upstream connectivity issues between the hours of 18:30 -24:00.I have been suffering from failed data upload and severe gaming "lag" for the past two we…Accepted Answer Rex_B 30 views 1 comment 0 points
SOLVED! Channel up/dn problem on spectrum101 STBA problem showed up weeks ago on my Spectrum101 STB: Pressing channel up or down would jump to a On…Accepted Answer jsgaglione 29 views 1 comment 2 points
Feature RequestPlease include channel number in guide for Apple TV when sorting by Favorites & Channel number.…Answered dman71 30 views 3 comments 0 points
wifiprofile.spectrum.net expired today!https://cdn.imgchest.com/files/w7w6c6nzjye.jpeg in my iPhone 12 mini's iOS v15.0.2. :( Is this some…Accepted Answer AntDude 52 views 5 comments 0 points
When will DVR be available on the app for Samsung Smart TVs?I noticed a year ago this topic was discussed and the response was that it would be available 'soon…Answered gnsutter1010 31 views 1 comment 0 points
DVR not allowing RESUME for recorded TV after turning off DVRUp until a couple of weeks ago whenever I turned off the DVR and TV while watching a recorded show,…
Devices rejecting Spectrum WiFi?Hi, We have a site with 2 laptop computers. Initially, we would lose connectivity by the afternoon …Answered chunkykitty 31 views 1 comment 0 points
Does anyone know if the Google Pixel 6 will be supported?I want the buy the new Google Pixel 6 as I currently have a 4XL on Spectrum Mobile. I can't find an…Answered ammartin2012 205 views 1 comment 0 points
Need to be able to use wildcards in email spam filtersA lot of spam comes from spoofed email addresses with multiple period (dot) characters. Typically t…
DVR Recordings fragmented into multiple recordings for 1 showA weird issue has surfaced on both my DVRs. When I record a show, the recording is made but it is b…Answered samantc1 96 views 13 comments 1 point
Pixelation and sound cutouts on History Channel"How can pixelation occurring over last 6 months be resolved?" This 2021 question was clo…
DCX-3600M (Model ID:AR362GA)- old OS? Severe usability issueshi all! I had an old Motorola DVR that was starting to fall apart, so I went to the Spectrum Store …Accepted Answer mikeromo 103 views 7 comments 0 points
Are Spectrum DNS Servers Having Resolve Errors?I'm having the same problem as this user: https://community.spectrum.net/discussion/169554/spectru…
Browser "connection resets" on initially surfing to any siteI've continued to have sporadic issues with the browser reporting a connection reset when first nav…
How to solve Iphone 11 and 12 wifi connectivity issues with wifi 6 router provided by spectrum.I have an issue with our apple devices staying connected to the Spectrum provided Wifi6 router. Nei…Answered bryan_s 65 views 9 comments 0 points
