Spectrum Community | Peer to Peer Support
The Spectrum Community is a public area for peer to peer support where customers and employees can exchange ideas, ask questions and create valuable, relevant content about our products and services.
Discussion List
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Rate your ExperiencePlease rate your experience from 1-5 stars and if you like, leave a reply to let us know what you l…Poll Announcement James_M 161 views 6 comments 0 points
Remote functions not working - SOLVEDIs anyone else experiencing the issue of having to go to Menu and Guide to change the channel every…Accepted Answer Announcement Mully 24 views 3 comments 0 points
Is Amazon FIRE TV Stick supported? ANSWERED and updated October 2020I would like to know when Spectrum TV app will be available on the FireTV stick.Accepted Answer Announcement Closed utoypia 7.4K views 1 comment 1 point
Did you find what you were looking for?Let us know if you found the answer or topic you were searching. If you selected "Yes", p…Poll Announcement James_M 93 views 2 comments 0 points
How to fix my spectrum TV on my Xbox oneMy spectrum tv app keeps freezing on the Xbox its very unstable how do i fix it i hate how glitchy …Accepted Answer Kiah 251 views 11 comments 0 points
Is there going to be any improvement to the Cloud DVR?When using the cloud DVR, fast forwarding is horrible. It's slow, inconsistent, sometimes jumps, an…
Spectrum TV APPwhen i go to my DVR on the app it says No complete recording found i have at least 12 items to watc…Answered tricia 11 views 3 comments 0 points
Is Earthlink Blocking Spectrum Subscribers?After being an Earthlink subscriber for 25 years, the company eliminated service to my area, which …
Spectrum TV app not working on IPadI have an iPad Air 2. It has IOS 13.7. When trying to stream live tv programs to the iPad using the…Emil 97 views 4 comments 1 point
ALP-1026 error codeI just want to watch chipmunks singAnswered TFWTT 25 views 4 comments 0 points
Is Spectrum getting rid of EarthLinkI currently use EarthLink through Spectrum.Is Spectrum doing away with EarthLink at the end of Octo…Accepted Answer keithr3 887 views 12 comments 1 point
No more CableCardsI have been informed by two Spectrum representatives that Spectrum will no longer supply or support…Accepted Answer johasco 39 views 8 comments 0 points
Please advise WHEN Spectrum TV will be made available to stream through the Amazon Firestick.There have been several postings inquiring about the use of the Amazon Firestick for Spectrum TV. …Accepted Answer Sandra_N 20 views 1 comment 0 points
I am asking again because I could not find the answer.When will Spectrum NYC get the Decades Channel?Accepted Answer uncle1mike 13 views 2 comments 0 points
Message says we need to set up voicemail.We put in a new modem and we were using and answering machine NOT Spectrum voicemail. Now when peop…
ALP-1999 Issue on Apple TVHi. I have three Apple TVs (latest gen) each running the Spectrum app. In the last few days, one …Answered MoWin 550 views 4 comments 0 points
Will the spectrum app be available on the Amazon firestick?Will the spectrum app be available on the Amazon firestick?Accepted Answer loulewloo9 14 views 1 comment 0 points
Thumbnail previews when fast forwarding/rewindAny word from anyone about the Spectrum app on Roku showing preview windows when you FF or REW a cl…Answered Finzz 76 views 7 comments 1 point
Does the Sagemcom SAC2V2S have 2.4 GHz and 5GHz? How do I turn them on?This discussion was created from comments split from: Does the Sagemcom SAC2V2S have 2.4 GHz and 5G…
Spectrum DVR box that has "an external IR in" port?Does anyone know f Spectrum has a DVR that has an "external IR in" rear port? I have line…Answered Bob_D_4607 9 views 1 comment 0 points
Internet slowness and interruptionHello, We used to have very frequent internet interruptions and you helped to replace the cab…
Large box with closed captioningHow do you eliminate the very large box that appears with closed caption on demand?
Not getting native IPv6 with Spectrum fiber in Bradenton, FLI live in a community in Bradenton, FL. The developer has a contract with Spectrum/Charter to supp…Answered SeanMichael 37 views 6 comments 0 points
Buffering and blurring....No results for Fox News channel 37 blurs and buffers at an annoying rate as compared to CNN 29 ugh.…Answered Ezrollin 41 views 6 comments 0 points
Why is my Spectrum TV App buffering often..This just started recently, it's worked really well since Ive had it ( about a year now). Same TV …Answered Caslind 27 views 3 comments 0 points
Audio Sync Issue (audio out of sync with video using Cable/DVR Box)I have a Sony 65" Model XBR65A9G 4K smart tv. It is connected directly to my Cable/DVR box usi…Answered jpfromoh 48 views 3 comments 1 point
Gigabit speeds vary wildlyI live in Worcester MA. I am on the gigabit plan. My speeds are ranging from 940 down to 100mebait.…Accepted Answer NicholasBrennan 97 views 12 comments 0 points
Has Spectrum pushed a firmware update to block 5GHz?I have a sb6700-ac; I am unable to select the 5.0 GHz band. When I do it defaults back to the 2.4 …Answered USER12345 15 views 2 comments 0 points
How do I use the mobile phone app to program my DVR?I'm using the mobile phone app on my iPhone, called Spectrum TV, and I'd like to program the DVR to…Answered Pedro_on_Trailwood 16 views 1 comment 0 points
MY TV FREEZERS UP ON ONLY CHANNEL 7 ON BOTH TELEVISIONS.MY TV FREZZERS UP ONLY ON CHANNEL 7 BOTH TELEVISIONS.. CABLE REPAIR MAN WAS ALRREADY HERE CHANGED S…Answered xraytech 28 views 2 comments 0 points
How to make remote turn off box and tv at the same time? - Updated October 2020Pretty simple question: Is there any way to make the remove turn off/on the television and cable bo…Answered Closed aynat 25 views 1 comment 0 points
Digital adaptor error 227 - updated October 2020The Digital Adapter gives error code 227 alot for the last couple days first the screen seems to …Closed mknic 15 views 1 comment 0 points
