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Why can't I Pause or Rewind Live TV using the Spectrum TV App?
Welcome to our community everyone. I'd like to clarify some things regarding pausing live TV. Even with traditional cable TV service pausing was only ever possible with a DVR or VCR actively recording what you are watching to a hard drive in the DVR or cassette in the VCR. It is only Live TV when at the very latest moment…
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Am I in an outage? (Is my Spectrum service in an outage?)
If your services are currently impacted, you can check for known issues impacting your local service area by logging in to your account at Spectrum.net, downloading the My Spectrum App for Android or Apple devices, visiting Outage Information and Troubleshooting, or you can login or register and Ask a Question. In some…
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How do I pay my bill?
How do I pay my bill?
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Advanced Search Options
We recently updated the search bar and added an advanced search feature. You can still perform a standard search using the search bar, but now you can drill down and filter the results on a more granular level. Simply click on the search term in the gray area below the search bar and a new window will open. In the new…
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Troubleshooting issues with the Spectrum TV App
We put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV App. This post is closed to comments, if you need direct assistance, please Ask a Question (you will need to Sign In or Register with the Community). When posting a question or providing feedback, please post in the category…
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Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds Troubleshooting
We put together this post to outline troubleshooting steps to resolve internet issues including intermittent and slow speeds as well as details to include when asking the Community for assistance. This post is closed to comments, if you need assistance, please Ask a Question. What is internet speed? Internet speed refers…
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Is the Spectrum TV App available on Android TV? ANSWERED and updated February 2023
I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not compatible with Android TV. Is Spectrum planning to update the app so that it runs on Android TV? Thanks
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Is Amazon FIRE TV Stick supported? ANSWERED
I would like to know when Spectrum TV app will be available on the FireTV stick.
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Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.net
We see frequent questions on the Spectrum Community about error codes. I am listing some common issues as we as troubleshooting steps * The Spectrum TV App is currently supported on Android phones and tablets (Andoird 5.0 Lollipop or higher), iOS (12.0 and better), Roku, Xbox1, AppleTV and Samsung Smart TV’s * The Spectrum…
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Are you getting a signal?
Are you getting a signal? I began having a poor signal(1 bar) this afternoon to the point I couldn't get a call to go through. Is it just me? Any suggestions on how to fix it? I've tried rebooting and turning airplane mode on and off. Thanks, GJ
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How to change username?
Doesn't appear to be an option to change username..
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Bill
How much is my bill
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how do I cancel hbo max?
I want to cancel HBO max
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hacked account
Our account was hacked, allowing an unknown person to receive forwarded messages; how to delete the hacking?
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Cannot play recorded shows on cloud dvr
I am unable to watch any shows recorded on my cloud dvr. I am using a fully updated Windows 11 PC and connect to the internet via my home network in my home. Have tried using Chrome and Edge browsers I always get error Reference Code: WUP-4003. I am able to watch the recorded shows on my phone and tv (using AppleTV)
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Update my payment method
how do I update my payment info
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security suite
I am trying to install security suite but it won't let me select an operating system. Any ideas?
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How to pay my bill?
How to pay my bill?
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Problems with app
There are several problems I'm having with the Spectrum app: 1) When I turn on my Apple TV, the app shows a sign-in screen, even though the Apple settings have my user name and password and are set to automatically log in to the app. The screen disappears after a few seconds and the login proceeds (although sometimes I…