New to the Spectrum Community? Please take a moment to review the following important information!
Options
James_M
Posts: 4,716 ✅ Verified Employee Moderator
Welcome!
Feel free to look around, post a new question or comment on an existing question or post.
Use the Spectrum Community to:
- Ask questions about your Spectrum services or you can review answers from others
- Provide feedback and suggestions about your services or experiences
- Share best practices, helpful tips and experiences with other customers
- Ask for direct help from Spectrum employees - identified as "Verified Employee Moderators"
Please be aware:
- Our employee moderators are also members of the Spectrum Social care team and are here to help
- If you are reporting an issue, an employee moderator will reply, usually within 24 hours
- Other customers may also offer valuable advice or assistance
- Posts may be moved or edited in accordance with the Community Guidelines
- Spectrum Community Moderators are unable to assist with adding or removing services - to add, remove, transfer or cancel service, please call us at 1-855-70-SPECTRUM (855-707-7328)
- To review or pay your bill or to be notified of possible service impacting issues, you can
- Download the My Spectrum App for Android or iOS
- Log in to your online Spectrum Account
Permission Errors:
- If you are seeing a permission error, then you are likely searching a link that has been removed, outdated or archived
- Please feel free to start a new post on the topic and we will give you an updated answer
Other Helpful links:
2
This discussion has been closed.