Spectrum Community
Customer support forum to provide feedback and ask questions about your services
Category List
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Community Information
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Expand for more options.Tips and How to's for new members to review before posting a question or comment
10 discussions
4 comments
Most recent: Am I in an outage? (Is my Spectrum service in an outage?) by James_M
February 8
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Expand for more options.Let us know what you like about the community or our services as well as suggestions for improvements. You an also share your experiences and provide feedback.
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Expand for more options.Move conversations where we asked for private information for a individual issue follow-up
3 discussions
6 comments
Most recent: Internet goes out several times a day/night by Renee_T
September 28
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Internet
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Expand for more options.Tips & Resources for troubleshooting your Internet Speed and Connections
7 discussions
6 comments
Most recent: How to add a WiFi Profile using a browser instead of the app by Myprincess1113
February 27
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Expand for more options.Get help regarding your internet service. including IPv6 & WiFi Hotspots
58 discussions
143 comments
Most recent: The change in wifi router caused connectivity problems by RAIST515O
2:37AM
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Expand for more options.Posts about gaming, including ping rates, using VPN's and network questions
19 discussions
191 comments
Most recent: Question about Latency and Traces by William_M
September 22
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Expand for more options.Setting up your home network - everything from network security to printers
21 discussions
61 comments
Most recent: Epson printer not connecting via wifi by HT_Greenfield
September 11
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Watch TV
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Expand for more options.Tips & Resources for Watch TV
9 discussions
20 comments
Most recent: How do I find the 15 channel choices for spectrum choice 15? by bstar
September 11
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Expand for more options.Questions about picture quality, set-top boxes & DVRs
39 discussions
98 comments
Most recent: Why is the audio and video not in sync ? by sweeternie
October 3
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Expand for more options.Questions about programming? Post them here.
37 discussions
459 comments
Most recent: Is anyone else upset because Nat Geo Wild wasn't included in the new Disney contract? by AppleSnyder
October 3
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Expand for more options.Using partner apps like HBO Go, Max Go, Showtime and Watch ESPN
5 discussions
27 comments
Most recent: Why does the Apple TV+ 3 month trial say expired when activating? by brendonj
September 16
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Spectrum TV App
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Expand for more options.Troubleshooting tips for the Spectrum TV App
1 discussion
2 comments
Most recent: Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.net by James_M
April 2021
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Expand for more options.Using the Roku Spectrum TV app
16 discussions
35 comments
Most recent: Why does the Spectrum app buffer and pixelate? by William_M
September 17
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Expand for more options.Questions about Cloud DVR (cDVR) services
21 discussions
76 comments
Most recent: Recordings on the Spectrum TV App not deleting in My Library by Lrm77
October 3
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Expand for more options.Spectrum TV App 2023 Archive
33 discussions
121 comments
Most recent: Anyway to continue to watch a episode of a show inque by Jaleesa_F
April 8
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Spectrum Mobile
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Expand for more options.Questions & Information about Spectrum Mobile wireless phone service
42 discussions
101 comments
Most recent: Can I be reconnected to an agent I spoke with? by Renee_T
September 28
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Voice
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Expand for more options.Questions about voicemail & features
6 discussions
17 comments
Most recent: Why does Visual Voicemail require 'Mobile Data' ON when WiFi is available? by HT_Greenfield
August 4
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My Spectrum Account
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Expand for more options.Help specific to the My Spectrum app
4 discussions
0 comments
Most recent: Installing Wifi Profile on iPhone XR: Invalid Error by Jaleesa_F
December 2022
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The Archives
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Expand for more options.Archived content from July 2020 - Present
470 discussions
2.8K comments
Most recent: Is Spectrum still planning to offer high split converters (HSC)? by SPC1430
August 19
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Expand for more options.Archived content from the original TWC Forums: 2013-2020
65 discussions
202 comments
Most recent: Is there a reasonable way to change channels? by MadCow333
July 2020
Popular Tags
- Internet 128
- Troubleshooting 70
- Spectrum Mobile 67
- Channels and Programming 54
- My Spectrum App 54
- Spectrum TV App Feedback 49
- Customer Service 39
- Modem 39
- Error Codes 36
- email 35
- cDVR / Cloud DVR 32
- Roku 30
- Feedback 24
- Slow Speeds 24
- Resolved 16
- Apple Watch 16
- Set Top Box 12
- IPv6 9
- Outage 7
- On Demand 6
- Voicemail 6
- Speed Boost 6
- 4K Streaming 4
- Search 3
- RBF-2512 3
