Spectrum Community
Customer support forum to provide feedback and ask questions about your services
Category List
-
Community Information
-
Tips and How to's for new members to review before posting a question or comment
10 discussions 4 comments Most recent: Am I in an outage? (Is my Spectrum service in an outage?) by James_M February 8
-
10 discussions 5 comments Most recent: Aplicación para el descuento de internet by James_M August 4
-
Let us know what you like about the community or our services as well as suggestions for improvements. You an also share your experiences and provide feedback.
-
Move conversations where we asked for private information for a individual issue follow-up
3 discussions 6 comments Most recent: Internet goes out several times a day/night by Renee_T September 28
-
Internet
-
Tips & Resources for troubleshooting your Internet Speed and Connections
7 discussions 6 comments Most recent: How to add a WiFi Profile using a browser instead of the app by Myprincess1113 February 27
-
Get help regarding your internet service. including IPv6 & WiFi Hotspots
58 discussions 143 comments Most recent: The change in wifi router caused connectivity problems by RAIST515O 2:37AM
-
Setting up your home network - everything from network security to printers
21 discussions 61 comments Most recent: Epson printer not connecting via wifi by HT_Greenfield September 11
-
Watch TV
-
Tips & Resources for Watch TV
9 discussions 20 comments Most recent: How do I find the 15 channel choices for spectrum choice 15? by bstar September 11
-
Questions about picture quality, set-top boxes & DVRs
39 discussions 98 comments Most recent: Why is the audio and video not in sync ? by sweeternie October 3
-
Questions about programming? Post them here.
37 discussions 459 comments Most recent: Is anyone else upset because Nat Geo Wild wasn't included in the new Disney contract? by AppleSnyder October 3
-
Using partner apps like HBO Go, Max Go, Showtime and Watch ESPN
5 discussions 27 comments Most recent: Why does the Apple TV+ 3 month trial say expired when activating? by brendonj September 16
-
Spectrum TV App
-
Troubleshooting tips for the Spectrum TV App
1 discussion 2 comments Most recent: Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.net by James_M April 2021
-
Using the Roku Spectrum TV app
16 discussions 35 comments Most recent: Why does the Spectrum app buffer and pixelate? by William_M September 17
-
Questions about Cloud DVR (cDVR) services
21 discussions 76 comments Most recent: Recordings on the Spectrum TV App not deleting in My Library by Lrm77 October 3
-
Spectrum TV App 2023 Archive
33 discussions 121 comments Most recent: Anyway to continue to watch a episode of a show inque by Jaleesa_F April 8
-
Spectrum Mobile
-
Questions & Information about Spectrum Mobile wireless phone service
42 discussions 101 comments Most recent: Can I be reconnected to an agent I spoke with? by Renee_T September 28
-
Voice
-
Questions about voicemail & features
6 discussions 17 comments Most recent: Why does Visual Voicemail require 'Mobile Data' ON when WiFi is available? by HT_Greenfield August 4
-
My Spectrum Account
-
Help specific to the My Spectrum app
4 discussions 0 comments Most recent: Installing Wifi Profile on iPhone XR: Invalid Error by Jaleesa_F December 2022
-
The Archives
-
Archived content from July 2020 - Present
470 discussions 2.8K comments Most recent: Is Spectrum still planning to offer high split converters (HSC)? by SPC1430 August 19
-
Archived content from the original TWC Forums: 2013-2020
65 discussions 202 comments Most recent: Is there a reasonable way to change channels? by MadCow333 July 2020
Popular Tags
- Internet 128
- Troubleshooting 70
- Spectrum Mobile 67
- Channels and Programming 54
- My Spectrum App 54
- Spectrum TV App Feedback 49
- Customer Service 39
- Modem 39
- Error Codes 36
- email 35
- cDVR / Cloud DVR 32
- Roku 30
- Feedback 24
- Slow Speeds 24
- Resolved 16
- Apple Watch 16
- Set Top Box 12
- IPv6 9
- Outage 7
- On Demand 6
- Voicemail 6
- Speed Boost 6
- 4K Streaming 4
- Search 3
- RBF-2512 3