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Welcome to the Spectrum Community
Customer community to exchange ideas, ask questions and create valuable, relevant content for an improved experience with our services
Category List
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Community InformationNew to the community? Start here!
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Expand for more options.Community Guidelines New Latest: 07-28-20 Latest: Community Guidelines by James_MNew to the community? Start here!
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Expand for more options.Community Instructions 6 New Latest: 05-13-21 Latest: Advanced Search Options by James_MTips and How to's for new members to review before posting a question or comment
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Expand for more options.Suggestions & Feedback 26 New Latest: Today Latest: Login From Europe by Heather_TLet us know what you like about the community or our services as well as suggestions for improvements. You an also share your experiences and provide feedback.
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Expand for more options.Community Follow Up 8 New Latest: Today Latest: How can I get a service tech to look at this mess? by Heather_TMove conversations where we asked for private information for a individual issue follow-up
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Spectrum App FeedbackSpectrum App Feedback for all Spectrum Apps
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Expand for more options.Troubleshooting the Spectrum TV App 25 New Latest: 05-13-22 Latest: Using spectrum tv app with VPN on an Android phone by James_MTroubleshooting tips for the Spectrum TV App
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Expand for more options.Troubleshooting the My Spectrum App 16 New Latest: 05-10-22 Latest: My Spectrum App Error IDID-3210 by James_MHelp specific to the My Spectrum app
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Expand for more options.Spectrum TV App Feedback - Android 20 New Latest: 05-13-22 Latest: My Spectrum TV app keeps flipping from landscape to portrait real fast. by James_MSpectrum TV App Feedback for Android
21 posts
63 comments
Latest: My Spectrum TV app keeps flipping from landscape to portrait real fast. by James_M
May 13
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Expand for more options.Spectrum TV App Feedback - Apple 30 New Latest: 05-14-22 Latest: Apple TV Screensaver interrupting live Spectrum TV by Renee_TSpectrum TV app feedback for Apple devices
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Expand for more options.Spectrum TV App Feedback for ROKU 28 New Latest: 05-09-22 Latest: Why is CNBC not working in my select channel package ? by James_MSpectrum TV app feedback for ROKU
29 posts
82 comments
Latest: Why is CNBC not working in my select channel package ? by James_M
May 9
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Expand for more options.Spectrum TV App Feedback for Other Devices 25 New Latest: 05-03-22 Latest: When will the App be avaiable to other platforms like Firestick and Google TV? by Randy_SSpectrum TV app feedback fro other devices
26 posts
93 comments
Latest: When will the App be avaiable to other platforms like Firestick and Google TV? by Randy_S
May 3
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Expand for more options.Spectrum App Feedback - My Spectrum 8 New Latest: 03-24-22 Latest: Unable to install WiFi Hotspot profiles by Michelle073Feedback for the My Spectrum app on Apple and Android
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Expand for more options.Spectrum App Feedback - Spectrum News Latest: 09-30-20 Latest: Spectrum App Feedback - Spectrum News by James_MApp feedback for Spectrum News for Apple and Android
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Expand for more options.Spectrum App Feedback - Spectrum Sports Latest: 09-30-20 Latest: Spectrum App Feedback - Spectrum Sports by James_MApp feedback for Spectrum Sports on Apple and Android
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InternetGet help with topics like internet speed, equipment and troubleshooting issues
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Expand for more options.Internet Tips, Resources & FAQs 24 New Latest: 02-02-21 Latest: Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds Troubleshooting by James_MTips & Resources for troubleshooting your Internet Speed and Connections
30 posts
91 comments
Latest: Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds Troubleshooting by James_M
February 2021
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Expand for more options.Connectivity 30 New Latest: Yesterday 5:42pm Latest: 2.4 Ghz devices not finding a 2.4 Ghz wifi signal on new router by DarylbGet help regarding your internet service. including IPv6 & WiFi Hotspots
47 posts
183 comments
Latest: 2.4 Ghz devices not finding a 2.4 Ghz wifi signal on new router by Darylb
May 15
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Expand for more options.Email 30 New Latest: 05-11-22 Latest: Regain access to charter email account by Tyleen_ZQuestions about email clients and services, including webmail.
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Expand for more options.Home Networking 19 New Latest: 04-20-22 Latest: Can I add residential telephone service without a Spectrum modem? by James_MSetting up your home network - everything from network security to printers
21 posts
56 comments
Latest: Can I add residential telephone service without a Spectrum modem? by James_M
April 20
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Expand for more options.Internet 2021 Archive 30 New Latest: 12-30-21 Latest: why is my internet so slow all of a sudden by Tyleen_ZInternet related posts from 2021
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Watch TVWatching TV at home or on a connected device
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Expand for more options.Watch TV Tips, Resources & FAQs 24 New Latest: 04-27-22 Latest: Charter & Comcast are Teaming Up for a New Streaming Platform by James_MTips & Resources for Watch TV
41 posts
184 comments
Latest: Charter & Comcast are Teaming Up for a New Streaming Platform by James_M
April 27
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Expand for more options.TV Equipment 29 New Latest: 05-13-22 Latest: How long does it take to refresh the Guide contents? by SatchQuestions about picture quality, set-top boxes & DVRs
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Expand for more options.Channels & Programming 29 New Latest: 05-13-22 Latest: How do I set the 'power on channel' on my Samsung TV by SatchQuestions about programming? Post them here.
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Expand for more options.Individual TV Network Apps 3 New Latest: 01-18-22 Latest: TV apps are not recognizing my channels that I have access to by James_MUsing partner apps like HBO Go, Max Go, Showtime and Watch ESPN
4 posts
24 comments
Latest: TV apps are not recognizing my channels that I have access to by James_M
January 18
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Expand for more options.watch.spectrum.net 6 New Latest: 05-06-22 Latest: Can't manage my dvr from watch.spectrum.net by rforemanAll about watching live TV from your PC, Mac, or Laptop.
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Expand for more options.Watch TV 2021 Archive 29 New Latest: 12-27-21 Latest: How to get AntennaTV back in the Tampa Bay area? by SatchWatch TV related posts from 2021
139 posts
567 comments
Latest: How to get AntennaTV back in the Tampa Bay area? by Satch
December 2021
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Spectrum TV AppWatching live tv and on demand content from your favorite device
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Expand for more options.Spectrum TV App Tips, Resources & FAQs 22 New Latest: 02-22-22 Latest: How to pause and rewind live TV using the Spectrum TV app? by James_MSpectrum TV App Tips & Resources
42 posts
116 comments
Latest: How to pause and rewind live TV using the Spectrum TV app? by James_M
February 22
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Expand for more options.Spectrum TV for Apple & Apple TV 28 New Latest: 05-04-22 Latest: C-DVR- slight pause by DimitrieGetting the most out of your Spectrum TV apps for iPad, iPhone & Apple TV
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Expand for more options.Spectrum TV for Android 9 New Latest: 09-17-21 Latest: Issues with viewing my DVR information on my Spectrum TV app by nickijmAnswers to questions about using Spectrum TV with your Android device
10 posts
34 comments
Latest: Issues with viewing my DVR information on my Spectrum TV app by nickijm
September 2021
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Expand for more options.Spectrum TV for Roku Devices 18 New Latest: Today Latest: Why for months is error RCD-1007 happening in Roku Cloud DVR? by Steph_SUsing the Roku Spectrum TV app
19 posts
54 comments
Latest: Why for months is error RCD-1007 happening in Roku Cloud DVR? by Steph_S
11:27AM
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Expand for more options.Cloud DVR 29 New Latest: Today Latest: Cloud DVR is not recording or not showing some recordings problems. by The_Way_I_See_ItQuestions about Cloud DVR (cDVR) services
34 posts
122 comments
Latest: Cloud DVR is not recording or not showing some recordings problems. by The_Way_I_See_It
3:54AM
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Expand for more options.Spectrum TV - Other Devices 16 New Latest: 03-04-22 Latest: New Samsung TV --- Do I Need a New Spectrum Remote by old_texanSpectrum TV on devices such as Xbox and Samsung TV's
17 posts
42 comments
Latest: New Samsung TV --- Do I Need a New Spectrum Remote by old_texan
March 4
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Spectrum MobileStay connected by the gig or unlimited
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Expand for more options.Spectrum Mobile 26 New Latest: 04-18-22 Latest: I need a billing statement with my name, phone number and billing dates by Renee_TQuestions & Information about Spectrum Mobile wireless phone service
29 posts
106 comments
Latest: I need a billing statement with my name, phone number and billing dates by Renee_T
April 18
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VoiceGetting the most out of your landline service
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Expand for more options.Digital Phone 29 New Latest: 05-05-22 Latest: How is "Spam Risk" Different than a Blocked Call in Call Guard? by Paul_BQuestions about home phone equipment and features
32 posts
129 comments
Latest: How is "Spam Risk" Different than a Blocked Call in Call Guard? by Paul_B
May 5
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Expand for more options.Voicemail 9 New Latest: 05-01-22 Latest: Readable voicemail only sporadically being delivered by William_MQuestions about voicemail & features
10 posts
38 comments
Latest: Readable voicemail only sporadically being delivered by William_M
May 1
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My Spectrum AccountManage your account online or using the app
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Expand for more options.Managing & Using your Spectrum Account 30 New Latest: 05-11-22 Latest: Internet Service disappeared from my account by Meducare33Tips on managing your account online.
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Expand for more options.My Spectrum App 11 New Latest: 04-23-22 Latest: Can't access My Spectrum App after update to version 10.6 on iPhone - RESOLVED by James_MInformation & questions about using the My Spectrum App
12 posts
69 comments
Latest: Can't access My Spectrum App after update to version 10.6 on iPhone - RESOLVED by James_M
April 23
