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Welcome to the Spectrum Community
Customer community to exchange ideas, ask questions and create valuable, relevant content for an improved experience with our services
Category List
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Community InformationNew to the community? Start here!
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Expand for more options.Community Guidelines New Latest: 07-28-20 Latest: Community Guidelines by James_MNew to the community? Start here!
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Expand for more options.Community Instructions 6 New Latest: 05-13-21 Latest: Advanced Search Options by James_MTips and How to's for new members to review before posting a question or comment
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Expand for more options.Community Suggestions 3 New Latest: 07-28-21 Latest: Tokyo Summer Olympics Side Bar Does Not Work by James_MLet us know what you like about the community and how we could improve it.
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Expand for more options.Community Follow Up Latest: 09-25-20 Latest: What is the Community Follow-Up Category? by James_MMove conversations where we asked for private information for a individual issue follow-up
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Spectrum App FeedbackSpectrum App Feedback for all Spectrum Apps
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Expand for more options.Troubleshooting the Spectrum TV App 11 New Latest: 07-27-21 Latest: Spectrum app on my Samsung tv works only 50% of the time vs on my tablet/phone 100% of the time. by Randy_TTroubleshooting tips for the Spectrum TV App
13 posts
60 comments
Latest: Spectrum app on my Samsung tv works only 50% of the time vs on my tablet/phone 100% of the time. by Randy_T
July 27
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Expand for more options.Troubleshooting the My Spectrum App 5 New Latest: Yesterday 11:58pm Latest: My Spectrum App - What is Customized Device Agreement? - Answered by JimmyJoeJimBobHelp specific to the My Spectrum app
7 posts
48 comments
Latest: My Spectrum App - What is Customized Device Agreement? - Answered by JimmyJoeJimBob
July 29
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Expand for more options.Spectrum TV App Feedback - Android 7 New Latest: 05-20-21 Latest: Why Won't the Spectrum TV App Work Any Longer? by Julia_RSpectrum TV App Feedback for Android
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Expand for more options.Spectrum TV App Feedback - Apple 9 New Latest: 03-22-21 Latest: Pause Live TV Please! by Julia_RSpectrum TV app feedback for Apple devices
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Expand for more options.Spectrum TV App Feedback for Other Devices 10 New Latest: 06-26-21 Latest: Is the Spectrum TV App available on FireStick? by ShawnDSpectrum TV app feedback fro other devices
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Expand for more options.Spectrum App Feedback - My Spectrum 5 New Latest: 07-15-21 Latest: Going to channel directly as opposed to scrolling by SatchFeedback for the My Spectrum app on Apple and Android
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Expand for more options.Spectrum App Feedback - Spectrum News Latest: 09-30-20 Latest: Spectrum App Feedback - Spectrum News by James_MApp feedback for Spectrum News for Apple and Android
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Expand for more options.Spectrum App Feedback - Spectrum Sports Latest: 09-30-20 Latest: Spectrum App Feedback - Spectrum Sports by James_MApp feedback for Spectrum Sports on Apple and Android
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InternetGet help with topics like internet speed, equipment and troubleshooting issues
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Expand for more options.Internet Tips, Resources & FAQs 19 New Latest: 02-02-21 Latest: Internet slower than Spectrum claims by SystemTips & Resources for troubleshooting your Internet Speed and Connections
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Expand for more options.Connectivity 30 New Latest: Yesterday 5:21pm Latest: Started Unicast Maintenance Ranging - No Response received - T3 time-out by KenHartman86Get help regarding your internet service. including IPv6 & WiFi Hotspots
110 posts
506 comments
Latest: Started Unicast Maintenance Ranging - No Response received - T3 time-out by KenHartman86
July 29
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Expand for more options.Email 28 New Latest: Yesterday 9:42pm Latest: Send/Receive error in Outlook desktop by masnowQuestions about email clients and services, including webmail.
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Expand for more options.Home Networking 27 New Latest: Yesterday 9:35pm Latest: IP Goes to Router UI even when Port Forwarding is Configured by 865userSetting up your home network - everything from network security to printers
27 posts
76 comments
Latest: IP Goes to Router UI even when Port Forwarding is Configured by 865user
July 29
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Expand for more options.Internet 2020 Archive 30 New Latest: 07-05-21 Latest: Upgrading Cable Modem by Randy_TInternet related posts from 2020
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Watch TVWatching TV at home or on a connected device
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Expand for more options.Watch TV Tips, Resources & FAQs 26 New Latest: 01-08-21 Latest: NHL Center Ice - How to order by James_MTips & Resources for Watch TV
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Expand for more options.TV Equipment 29 New Latest: Today Latest: Why is there no stop button on my new remote? by tnichols65026Questions about picture quality, set-top boxes & DVRs
80 posts
316 comments
Latest: Why is there no stop button on my new remote? by tnichols65026
12:14AM
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Expand for more options.Channels & Programming 30 New Latest: 07-22-21 Latest: How to remove channels I don't want by James_MQuestions about programming? Post them here.
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Expand for more options.Individual TV Network Apps New Latest: 04-14-21 Latest: NBC Sports app 'Authentication Error' when linked to spectrum account by James_MUsing partner apps like HBO Go, Max Go, Showtime and Watch ESPN
1 post
11 comments
Latest: NBC Sports app 'Authentication Error' when linked to spectrum account by James_M
April 14
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Expand for more options.watch.spectrum.net 8 New Latest: 06-16-21 Latest: What is error WLP-4005 by James_MAll about watching live TV from your PC, Mac, or Laptop.
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Expand for more options.Watch TV 2020 Archive 30 New Latest: 07-13-21 Latest: Why am I being charged for ACORN TV by James_MWatch TV related posts from 2020
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Spectrum TV AppWatching live tv and on demand content from your favorite device
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Expand for more options.Spectrum TV App Tips, Resources & FAQs 24 New Latest: 07-19-21 Latest: How to watch the 2020 Tokyo Olympics by James_MSpectrum TV App Tips & Resources
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Expand for more options.Spectrum TV for Apple & Apple TV 30 New Latest: 07-18-21 Latest: Spectrum tv app stopped showing any DVR by Steph_SGetting the most out of your Spectrum TV apps for iPad, iPhone & Apple TV
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Expand for more options.Spectrum TV for Android 18 New Latest: 07-27-21 Latest: Why can't I watch live TV on my spectrum TV app when I'm away from home? by James_MAnswers to questions about using Spectrum TV with your Android device
19 posts
73 comments
Latest: Why can't I watch live TV on my spectrum TV app when I'm away from home? by James_M
July 27
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Expand for more options.Spectrum TV for Roku Devices 29 New Latest: 06-01-21 Latest: Spectrum buffering issues. by LinRuUsing the Roku Spectrum TV app
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Expand for more options.Cloud DVR 25 New Latest: 05-04-21 Latest: Cloud DVR Service Availability in Condo Community by SerenityBeachBumQuestions about Cloud DVR (cDVR) services
28 posts
95 comments
Latest: Cloud DVR Service Availability in Condo Community by SerenityBeachBum
May 4
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Expand for more options.Spectrum TV - Other Devices 29 New Latest: 07-15-21 Latest: Can a spectrum app replace a wi-fi range extender to watch streaming tv? by Julia_RSpectrum TV on devices such as Xbox and Samsung TV's
32 posts
100 comments
Latest: Can a spectrum app replace a wi-fi range extender to watch streaming tv? by Julia_R
July 15
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Expand for more options.Spectrum TV App 2020 Archive 23 New Latest: 08-30-20 Latest: spectrum TV pixelates during prime time. by alpacapoopSpectrum TV App related posts from 2020
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Spectrum MobileStay connected by the gig or unlimited
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Expand for more options.Spectrum Mobile 30 New Latest: 07-28-21 Latest: Wifi Calling Not Working After Porting Number From Verizon by James_MQuestions & Information about Spectrum Mobile wireless phone service
31 posts
103 comments
Latest: Wifi Calling Not Working After Porting Number From Verizon by James_M
July 28
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VoiceGetting the most out of your landline service
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Expand for more options.Digital Phone 25 New Latest: 07-19-21 Latest: "null" in caller IDs. by SatchQuestions about home phone equipment and features
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Expand for more options.Voicemail 4 New Latest: 11-05-20 Latest: Why is the visual voicemail and voice to text message conversion work? Been trying for 3 months??? by Tyleen_ZQuestions about voicemail & features
4 posts
7 comments
Latest: Why is the visual voicemail and voice to text message conversion work? Been trying for 3 months??? by Tyleen_Z
November 2020
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My Spectrum AccountManage your account online or using the app
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Expand for more options.Managing & Using your Spectrum Account 16 New Latest: 07-16-21 Latest: Error - Unable to Process Payment by James_MTips on managing your account online.
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Expand for more options.My Spectrum App 5 New Latest: 07-27-21 Latest: Spectrum WIFI profile on iOS, iPadOS, gets deleted every time device is shutdown/restarted. by James_MInformation & questions about using the My Spectrum App
5 posts
12 comments
Latest: Spectrum WIFI profile on iOS, iPadOS, gets deleted every time device is shutdown/restarted. by James_M
July 27
