Community Instructions
Tips and How to's for new members to review before posting a question or comment
Discussion List
-
New to the Spectrum Community? Please take a moment to review the following important information!Welcome! Feel free to look around, post a new question or comment on an existing question or post…
-
Am I in an outage? (Is my Spectrum service in an outage?)If your services are currently impacted, you can check for known issues impacting your local servic…
-
Advanced Search OptionsWe recently updated the search bar and added an advanced search feature. You can still perform a s…
-
How to flag a post that needs attention from a moderatorWhile we strongly encourage peer-to-peer support within the Spectrum community, there may be times …
-
Welcome MessageWelcome to the new Spectrum Community! If you are new to the Spectrum Community, we are glad you a…
-
Looking for other instructions?If there is something else you would like to see added to the Community Instructions, please leave …
-
Navigating the CommunityThese are a quick reference guidelines for navigation in the Community Discussions – Lists the mos…
-
How to Post a QuestionIf you have a question to ask the Community, you need to be a registered member and logged in. Ste…
-
Private MessagesIf we need to reach you directly for additional information or to investigate an issue, we will sen…
-
A few notes about postingNow that the community has been up for a few weeks, I wanted to add some tips on posting. The inte…
-
Username GuidelinesA note on usernames: Usernames can be any combination of text or numbers, including first names…
Categories
Popular Tags
- Internet 163
- Troubleshooting 86
- Spectrum Mobile 85
- Spectrum TV App Feedback 75
- Channels and Programming 72
- My Spectrum App 66
- Customer Service 64
- cDVR / Cloud DVR 51
- Modem 51
- email 47
- Error Codes 47
- Feedback 39
- Roku 34
- Slow Speeds 33
- Outage 20
- Set Top Box 19
- Apple Watch 17
- Resolved 17
- Xumo 16
- IPv6 13
- On Demand 9
- Speed Boost 8
- Voicemail 8
- billing 5
- cancel services 5