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Troubleshooting
Discussion List
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BBC AMC sound cuts out intermittentlyA local tech supervisor says Spectrum has created a ticket for the sound problems. So they are awar…Accepted Answer walajm 27 views 2 comments 1 point
Packet loss after multiple technician visitsHi! I am having difficultly with packet loss for the past few months. I get intermittent 2-10% pac…Answered PowellT 33 views 9 comments 0 points
What can I do to stop my Internet Connection from going in and out?Today is 7/13/21. Back on June 23rd my Internet Service dropped. It was because someone at Spectrum…Answered DocBrown 59 views 2 comments 0 points
Non-existent Web interface for the commscope SAC2V1A 192.168.1.1??Here is the "manual" for the SAC2V1A https://d15yx0mnc9teae.cloudfront.net/sites/default…Answered roofus_doofus 32 views 1 comment 0 points
How do I port forward my virtual IP?Hi! I have an issue with the My Spectrum app / SAC2V1A router where when I try to port-forward an I…Answered shouja 15 views 1 comment 0 points
Can't get the Spectrum App to work on anything - Answered and resolvedBought a brand new Samsung Smart TV. The Spectrum app does not work on it. First, it was bufferin…Accepted Answer WalterT 58 views 4 comments 5 points
Troubleshooting issues with the My Spectrum AppDeleting and reinstalling the app usually resolves most issues. For assistance with the app, inclu…Announcement Closed James_M 406 views 0 comments 0 points
BBC America audio cutting outOk, I saw this was already brought up over a year ago on these boards, but the discussion has been …Answered Closed EA612 142 views 6 comments 0 points
No Ranging Response received - T3 on new modemI just replaced my modem with a Motorola MB7621. Prior to this, I had a Surfboard SB6121. I have …Answered Closed icantgrep 217 views 2 comments 0 points
Consistently slow upload speed for the past week.Starting 3/18, I have been unable to live broadcast at all due to slow upload speeds. My download s…Accepted Answer Closed bchaitt 86 views 3 comments 0 points
Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 970 views 0 comments 1 point
