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Troubleshooting
Discussion List
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Having huge issues with internet connectionMy setup: Internet provider: Spectrum Modem: Netgear Nighthawk CM1200 Modem bought recently: Netgea… -
Constant Buffering of only 1 channelSpectrum App on AppleTv 4K. Our CBS affiliate (wkbt) is unwatchable (constant buffering) while all …Answered ✓ Closed shpanki 125 views 6 comments 0 points Most recent by Satch Spectrum TV App Feedback - Apple Devices and Apple TV
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Ping on game randomly 30 ms higher than it was the day beforeMy ping on valorant usually runs around 20-25 ms on the server closest to me but now it has randoml…
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How to use Security Suite to its fullestI’ve had spectrum for a long time but I never knew about security suite. I would like to know about…
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Severe upload issues / Level 5-6 Errors Flooding LogWe've been with Spectrum for a few months, and there have been some issues with our upload we've tr… -
Unknown Ping spikes around 8-9PM PSTHi guys! I’ve been having issues with my internet for a while now, I’ve had a technician come out f… -
Sept 22, 2024 update bug, possibly?I have been using the MySpectrum app on Android 10 for about a year now. It was working perfectly f…Answered ✓ Closed CBolton13 104 views 2 comments 0 points Most recent by Headstrongjay My Spectrum App - My Spectrum App Feedback
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Spectrum TV app locks up sometimes after commercial breaksI'm having an intermittent problem where the TV app locks up (spinning) after a commercial break. T…Answered ✓ Closed RykGroff 178 views 12 comments 0 points Most recent by William_M Spectrum TV App Feedback - Apple Devices and Apple TV -
Twitch Dropping Thousands of Frames and Unable to Stream on $103 Spectrum Ultra ConnectionHello, I've been struggling with dropped frames and connection issues with Twitch since I started s…
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Spectrum 300Mbs internet will not stop dropping while streaming (outbound content)I have had this problem since April and it has gotten progressively worse over the last few months …Answered ✓ Closed AtariPrototypes 200 views 7 comments 0 points Most recent by RAIST515O Connectivity -
Can I get trade in credit in store?I’m trying to lower the initial payment of a new phone. Does spectrum do same day credit for trade …
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Netgear C7800 Firmware UpdateI have contacted Spectrum support multiple times about receiving an updated firmware for my owned m…
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Picture Displays Distorted or Pixelated ImagesI am seeing distorted, blurred, or pixelated screens on my digital TV. I have tried resetting and r…
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Why is my dvr saying it’s 99% full and deleting programs?I currently have one 2hr movie on my dvr. Recorded a 3 hr sports event and it deleted the unwatche…Answered Closed Canesman 328 views 4 comments 0 points Most recent by HT_Greenfield Watch TV 2024 Archive
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WiFi router interfacehelp me access advance WiFi router interface without pc or app. New to this configuration stuff so…Answered ✓ Closed Prtgnetmon1___ 345 views 3 comments 0 points Most recent by Renee_T Internet 2024 Archive
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Internet Routing problem (not internal routing)For the last week (written 3/18/2024) I've suddenly been unable to get past Battle.net screen. When…
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Problems with appThere are several problems I'm having with the Spectrum app: 1) When I turn on my Apple TV, the app…
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How to I get an internet connection using IPv6 ?I'm fiber customer, obviously using spectrums modem but I am using a wifi mesh system and I have ip…Answered ✓ Closed JohnnyM98 1.1K views 9 comments 0 points Most recent by JohnnyM98 Internet 2024 Archive -
Spectrum App not staying loaded.I see from many web sites, that a lot of other people have same problem. Spectrum tech advised me t…Answered Closed jeffersoncp 157 views 1 comment 0 points Most recent by James_M Spectrum TV App 2024 Archive
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Can not sign into my chartermi.net account I have had for 20 yearsI lost the ability to send email on 1-25-24 and the whole account on 1-26-24 while using chat to fi…
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Am I in an outage?I live in Kansas City, Missouri with my family and our service is down. The TV, internet, and phone…
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Upgraded to Gig Internet, quite disappointed for gamingI recently upgraded my spectrum Internet plan from the base plan of 250 MB down to gig Internet and…
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Xbox Series X screen cutoff on hallmark channelsThe screen is cutoff when watching the hallmark channels on the Xbox series x. I know this channel …Closed Masked_Bandit 728 views 8 comments 0 points Most recent by HT_Greenfield Spectrum Archives: 2020 - Present