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Troubleshooting
Discussion List
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Upgraded to Gig Internet, quite disappointed for gamingI recently upgraded my spectrum Internet plan from the base plan of 250 MB down to gig Internet and…Answered ✓ Closed kahlon 2.6K views 4 comments 0 points Most recent by kahlon Spectrum Archives: 2020 - Present -
Xbox Series X screen cutoff on hallmark channelsThe screen is cutoff when watching the hallmark channels on the Xbox series x. I know this channel …Closed Masked_Bandit 777 views 8 comments 0 points Most recent by HT_Greenfield Spectrum Archives: 2020 - Present
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I am trying to pay my bill, but I keep getting the error "We're sorry, something on our end didn't."I tried on both the app itself and the website but the error still shows up whenever I press the Ma…Answered ✓ Closed PrinceJeewani 2.1K views 1 comment 0 points Most recent by William_M Spectrum Archives: 2020 - Present
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Motorola MB8611 with 1gig service frequently dropping connection and rebootingGood morning. Similar to another user experiencing problems with this exact model, our home interne…Answered Closed OtherSarah5 2.6K views 11 comments 0 points Most recent by Hammerfest Spectrum Archives: 2020 - Present
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Am I in an outage? (Is my Spectrum service in an outage?)If your services are currently impacted, you can check for known issues impacting your local servic…Announcement Closed James_M 446.4K views 0 comments 0 points Started by James_M Community Instructions