I am trying to pay my bill, but I keep getting the error "We're sorry, something on our end didn't."

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PrinceJeewani
PrinceJeewani Posts: 1 Newcomer
edited July 2023 in Managing & Using your Spectrum Account

I tried on both the app itself and the website but the error still shows up whenever I press the Make a payment button. Please help me!

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  • William_M
    William_M Posts: 1,085 ✅ Verified Employee Moderator
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    Hi @PrinceJeewani, welcome to our community!

    Unfortunately we are not able to help with payment issues here. All I could recommend is rebooting your internet modem/router and restarting the app. If the issue persists please call 1-855-707-7328​​​ for assistance.

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