You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Spectrum Archives: 2020 - Present
Archived content from July 2020 - Present
Discussion List
-
Spectrum TV App Down? (getting error RBF-2512 / IBF -2512)i’ve been having problems with the spectrum tv app since last night now, i’ve already tried all the…
-
Will Spectrum have service for the Samsung watches?Any word if Spectrum will have service for the Samsung watch? We are waiting for that to happen to…
-
Issue with Apple TV startup channelApp version 2.24 for some reason the startup channel always reverts to channel 1 and not the previo…
-
Peacock Premium Free Trial for Spectrum CustomersEffective 12/8/21: Spectrum TV customers except Limited Basic and TV Essentials customers became el…
-
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netThis post has moved. Please see Troubleshooting Error Codes on the Spectrum TV App and watch.spect…
-
V8.8 cannot connect over WiFi IGE-9000Had this issue on 8.7 , I upgraded to latest version wen I launch the app it errors out unable to c…
-
Apple TV ACF-9000 error codeI am getting ACF-9000 error. I have unplugged the modem and router twice, restarted the Apple TV de…
-
One specific channel constantly freezing and giving STLP-999 errorsSo on my Spectrum TV App on my Samsung smart TV, there is one channel - SNY - which I watch frequen…
-
Why is the Spectrum App blocked on Firestick and Fire TV?I am an Amazon customer and a Spectrum customer. I do not want to use Roku. I cannot understand why…
-
Android TV STBDFE-1012 We’re sorry, the app is unavailable on this device. I keep getting the above error after i…
-
Is HBO Go no longer supported? SOLVED, now it's HBO MAXI can no longer see spectrum as a provider when trying to log in to HBO Go? Did something happen?
-
On Demand missing Episodes- why?Watching On Demand of Below Deck from the first season and there are many episodes missing. I open …
-
Samsung tv and Spectrum App Not workingSpectrum is not working on smart smasung tv. Picture keeps breaking up. Other tvs in house with u…
-
Spectrum TV App buffing and re-buffering constantlyWhat's up with the Spectrum TV App buffing and re-buffering on Roku every 10 - 20 seconds, consista…
-
How can I change my public IP address?I'm wondering if it's possible to change the ip address that shows up when I type "whats my IP…
-
Spectrum TV on iOS issues and error IOD-9000"xxx-9000" is an error code that the channel is unavailable We see frequent questions on…
-
Voice TroubleshootingVoice Troubleshooting Showing Content for 13212 ZIP Code Edit Common Errors * No dial tone * Ca…
-
How to increase my WiFi signal?I recently moved into a newer larger home with lots of stone and granite. My router is a Ubee DVW…
-
Explore the Spectrum TV App for Samsung Smart TVThe Spectrum TV app for Samsung Smart TV® allows you to watch Live TV, browse Guide listings and vi…
-
How do you download the Spectrum TV Ap on an LG Smart TV?I cannot find a way to add ap's in LG Content. If I try the webbrowser it takes forever to load an…
-
SPECTRUM BUSINESS™ VOICEWelcome to SPECTRUM BUSINESS™ VOICE VOICE USER GUIDE QUICK START GUIDE Spectrum Busin…
-
Can I find my routers and passwords from my app?I want to use my app to locate the names of my routers and their passwords.
-
-
Xumo Guide - Info UnavailableWe have random issue of guide saying Info Unavailable for 1-2 hour block at a time. Re-booted Xum…
-
-
IDID 4002 whil entering the spectrum app?Trying to activate my device and accept the terms and conditions and it keeps saying there’s an err…
-
Charter EmailI am having trouble with my email account on Charter Spectrum. I called Charter representative she …
-
Home phone dropping after 30 minutesMy Spectrum voice home phone keeps dropping after 30 minutes. It happens continuously! I had a serv…
-
Why did Spectrum "upgrade" me from DOCSIS 3.1 to DOCSIS 3.0 modem?Hello! I have a Motorola MB8611 DOCSIS 3.1 modem (I own it) that has been working fine. For the pa…
-
Error Reference Code DGE-1001I keep getting this error code after the new update to the app? I've tried clearing the cache and d…
-
Unable to send emails beginning on 10/31/23Hello, I am able to receive emails from my Spectrum email account which comes with Spectrum Interne…
-
How do Spectrum customers get Peacock?I have put peacock on spectrum. How do I get to it?
-
We are having trouble with our new Xumo box.We recently got a Xumo box. After we use it for a while, it starts sputtering. I have called spectr…
-
Is anyone else upset because Nat Geo Wild wasn't included in the new Disney contract?I love NGW for their wildlife and vet programs. Paid extra for channel lineup, just to get access …
-
Xbox Series X screen cutoff on hallmark channelsThe screen is cutoff when watching the hallmark channels on the Xbox series x. I know this channel …
-
Where do I report scam email claiming to be from Charter?This is for my elderly mother, who has been targeted for scams for years. She recently received an …
-
Picture-in-Picture (PIP)?I was told by the rep at the Spectrum store that the Xumo boxes had picture-in-picture capability b…
-
Opt Out of Carrier Grade NAT (CG-NAT)Hello, We have just moved into an apartment complex and have noticed that this complex uses CG-NAT.…
-
The change in wifi router caused connectivity problemsWe recently HAD to change our wifi router to the newly offered upgraded one from Spectrum. We were …
-
October 10, 2023 & password reset on RokuI am having the same problem others have been reporting for several weeks. I am streaming on a Roku…
-
Why so many updates?Today I got my 6th text. What is going on? These texts started last Monday. Spectrum: Network upgr…
-
What happened to old Spectrum email login? New one needs instructions/directions.I am getting around the new system by logging into Spectrum Webmail on Google. Well, that will prob…
-
Spectrum wifi profileWhere can I download the spectrum wifi profile, it's no longer showing in the app
-
Spectrum blocking my business URLI am a Spectrum customer at two of my properties. I am also the owner of an e-commerce site, www.el…
-
My spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Title UMy spectrum 201 dvr does not show the title of the shows that have been recorded. It shows "Ti…
-
Cable Box updating Firmware almost daily, why?Almost everyday our box is updating Firmware and I don't know why. The worst part is, it does it as…
-
Logging into MySpectrumWifi hotspotsI've been trying for some time to use MySpectrumWifi hotspots without success. I recently found on…
-
Why do some channels keep displaying "Channel currently unavailable"?But if I go to another channel and then back to that one, it's okay. STORY channel shows this about…
-
Is there a way to pause live TV in the Spectrum tv app?I am a new customer to Spectrum. We recently switched when High Speed Fiber Internet was recently i…
Categories
Popular Tags
- Internet 155
- Troubleshooting 83
- Spectrum Mobile 78
- Spectrum TV App Feedback 73
- Channels and Programming 69
- My Spectrum App 63
- Customer Service 60
- email 47
- Error Codes 46
- cDVR / Cloud DVR 46
- Modem 46
- Roku 34
- Feedback 33
- Slow Speeds 31
- Apple Watch 17
- Resolved 17
- Outage 15
- Set Top Box 15
- Xumo 13
- IPv6 12
- Voicemail 8
- On Demand 8
- Speed Boost 7
- 4K Streaming 5
- How do I pay my bill? 4