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Spectrum TV App Down? (getting error RBF-2512 / IBF -2512)

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skumm909
skumm909 Posts: 2 Spectator

i’ve been having problems with the spectrum tv app since last night now, i’ve already tried all the troubleshooting options. i even used the chat support on the my Spectrum app for them to send a signal to my tv box, but still nothing works. this is also a recurring problem. i would just like to know if this is just temporary or if i need to call a technician to resolve the issue.

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  • James_M
    James_M Posts: 4,852 ✅ Verified Employee Moderator
    edited March 2023 Answer ✓
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    Hi -

    Sorry for any service issues. This is a known issue and the app team is currently engaged in working on a fix as soon as possible.

    We appreciate your patience.

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  • skumm909
    skumm909 Posts: 2 Spectator
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    also, i keep getting reference code rbf 2512 on the roku, and reference code ibf 2512 on my iphone

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