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Troubleshooting
Discussion List
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When to expect a Netgear Firmware update?Does anyone know the latest firmware Spectrum has released for the AC1900 WiFi Cable Modem Router (…Answered ✓ Closed Brocodd24 2.9K views 9 comments 5 points Most recent by MikePlas Spectrum Archives: 2020 - Present -
Hitron EN2251 connects at 100Mbps when plugged into 1000 Mbps WAN port on routerI recently had to replace a failed Spectrum modem (Arris TM1602) which worked fine with my Linksys …Answered ✓ Closed MrVivona 3.3K views 5 comments 0 points Most recent by RAIST5150 Spectrum Archives: 2020 - Present
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intermittent internet connection in hot weatherWhenever the weather gets hot, my internet disconnects several times a day. During cold weather, th…Answered Closed HJSimpson 2K views 3 comments 0 points Most recent by Satch Spectrum Archives: 2020 - Present
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Ever hear 'you have entered a restricted code' when trying to dial out from landline?For the last 3 months on my landline every time we try to dial out we get an error message stating …Answered ✓ Closed Coolncute 12.4K views 6 comments 2 points Most recent by James_M Spectrum Archives: 2020 - Present
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Troubleshooting: Missing BP Configuration Setting TLV typeI'm trying to research the many daily drops I receive from Spectrum Internet. I've already had a t…Answered Closed baradanikto 1.9K views 4 comments 0 points Most recent by baradanikto Spectrum Archives: 2020 - Present
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Troubleshooting issues with the My Spectrum AppDeleting and reinstalling the app usually resolves most issues. For assistance with the app, inclu…Announcement Closed James_M 4.9K views 0 comments 0 points Started by James_M My Spectrum App - My Spectrum App Feedback -
Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds TroubleshootingWe put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 66.4K views 0 comments 1 point Started by James_M Internet Tips, Resources and FAQs
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How can i fix internet dropping issues? Internet TroubleshootingThis post has moved. Please see Why is my Spectrum Internet intermittent, experiencing slow speeds …Answered ✓ Closed James_M 4K views 0 comments 1 point Started by James_M Spectrum Archives: 2020 - Present