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set up email on new outlook

natc
natc Posts: 1 Newcomer
edited April 10 in Email

I have always had my rr email on outlook, but recently I went to the new outlook and my email did not wrork. I have tried setting it up several times with no success. It keeps asking me for and APP Password. I even changed my PW to see if it would work but it did not. Pleased advice what to do?

thx Natalia

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Best Answer

  • Edward_T
    Edward_T Posts: 165 ✅ Verified Employee Moderator
    Answer ✓

    Hello @natc;

    Welcome to the Community Forums. Outlook recently updated their application and is now asking for an App password. This is not referring to the password to your Spectrum account. Our service does not use an App password. Other users with this problem has found success with switching to Classic mode or using POP instead of IMAP. You can also access your email by logging into our Spectrum webmail. It can be opened by logging into www.spectrum.net.

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