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Hi, this issue started about 3 days ago. I have hence replaced my modem and router, tried a direct wired connection to the modem and I had the same issue. I used pingplotter to check if it was a local problem and that doesn't seem to be the case. I was wondering how to get this issue resolved, thanks.
War Dogs Access Denied 1147405308 — Spectrum-specific connection issue I've been troubleshooting an Access Denied (1147405308) error in War Dogs for a while and finally narrowed down what appears to be a network-specific issue. What I've established: War Dogs works normally when my PC is connected through my phone's…
I'm having packet loss and lag on intermediate node 65.29.1.28. I have given it a few days to see if it improves, but it still is out there and causing problems. VPN drops the loss to 0%, but I can't get through to an agent on the app. Is there anyone who can help? I'm attaching the ping info as well.
Hey guys, I've been having this problem for over a year now with 2 techs coming out in the past and I just can't sit silent and deal with this anymore. When the techs came, I gave them context that speeds were fine, my issue was with my ping in-game which wasn't happening prior to August 2025. First tech didn't do much but…
Hello, I saw a post where someone had the same issue as me and hew was able to solve it Is it possible to have a technician come over to my house to try the same thing to fix it? this is the link to the post https://community.spectrum.net/discussion/173454/online-gaming-has-frequent-lag-spikes-w-500mbps-spectrum-ethernet
Logged in today and found extremely high latency issues as per the screenshot from PingPlotter application. What in the world is going on? Can someone from IT support reply to this thread? I take it that your Tier 3 Network Engineers are addressing these bottlenecks?
Howdy! I've had a two tech visits recently and my issue have only gotten worse. ANY kind of help would be greatly appreciated. I started experiencing some packet loss issues about 2 and half (maybe 3) weeks ago. At first it wasn't so bad, it would cause slight interruptions in my gaming and in some voice issues when…
Hi there, Recently I've been having constant terrible latency spikes to the point where games are unplayable I've had two technicians come and the problem still persists.
Hi, I need to report a persistent infrastructure issue in my area. I've performed several MTR and Traceroute tests that consistently show a significant packet loss at a specific regional hop: 076-036-186-175. This node is discarding packets before they even leave the Spectrum network, which is making my connection unusable…
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