Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Frequently Asked Questions
(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Gaming & Gaming Related
Posts about gaming, including ping rates, using VPN's and network questions
Discussion List
-
Ping spikesHello, I have recently moved in and installed Spectrum 200mbs internet. While downloads are fine, I…
Is ipv6 an option to enable with a WiFi 6 router?for those of you with an Xbox one, you probably know that they prefer ipv6, or both ipv4 and ipv6; …
Will spectrum look into backbone routing in Durango Colorado, All traffic is routed to Seattle?So 2 years ago when I first got spectrum it was routed through Denver but now all trafic is routed…
High Ping to Portland from Medford, ORI should get 20ms ping to Portland, but it is 52ms. I ran a trace route and everything is fine unt…Answered ✓ Closed gardenfrog99 223 views 14 comments 0 pointsStarted By gardenfrog99Most recent by RAIST5150
Frequent Packet Loss and High Ping with InternetHello, I frequently run into packet loss while gaming. I use a Motorola MB8611 and an ASUS GT-AX11…Answered ✓ Closed colonelva 387 views 22 comments 0 points
Internet frequently crashes during gamingMy internet used to crashed every time when I was trying to play some games. I called and it improv…Answered ✓ Closed ProblemPb 154 views 7 comments 0 points
Jitter, ping spikesApproximately two weeks ago, I heard comments while online gaming that indicated my Internet connec…
Continuing troubleshooting intermittent packet lossContinuing troubleshooting from another discussion: https://community.spectrum.net/discussion/comme…Answered ✓ Closed Filivanili 909 views 24 comments 0 pointsStarted By FilivaniliMost recent by Filivanili
Higher Latency to ServersHello, I have a few hosted VPS servers from google and in the last month my latency has gone from 5…Answered Closed TheDought 278 views 7 comments 0 points
Why does Spectrum Backbone route all durango colorado traffic to seattle wa?I'm located in Durango CO, spectrum customer, what I've noticed is that all traffic from SW colorad…Answered ✓ Closed whichwaywazzit 338 views 10 comments 0 pointsStarted By whichwaywazzitMost recent by whichwaywazzit
