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Spectrum TV App Supported Devices
Connectivity
Get help regarding your internet service. including IPv6 & WiFi Hotspots
Discussion List
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New Spectrum Smart Router Causing Printer ProblemsI recently installed the new 2-piece internet devices that Spectrum was providing to "upgrade&…
Answered ✓ Bornonthebayou 18 views 1 comment 0 pointsStarted By BornonthebayouMost recent by William_M
"Unable to Connect" error message when trying to login out-of-home WiFiHi, I am seeing this "Unable to Connect" error when trying to connect out-of-home WiFi se…
My Spectrum internet gets disconnected frequentlyAfter the new upgrade was installed the internet seem to be reliable. Here lately the interned stop…
Frequent Packet Loss and High Ping with InternetHello, I frequently run into packet loss while gaming. I use a Motorola MB8611 and an ASUS GT-AX11…
Problem accessing www.reservecalifornia.com and other select web sitesHi all, I have Spectrum Cable Internet, and so far it works great. Now I wanted to make a reservat…
Internet frequently crashes during gamingMy internet used to crashed every time when I was trying to play some games. I called and it improv…
Jitter, ping spikesApproximately two weeks ago, I heard comments while online gaming that indicated my Internet connec…
Has Anyone Been Able to Connect to a Mobile Hotspot Lately with an Android phone?I've seen several threads saying that the My Spectrum app (Android) doesn't have the ability to loa…
My Spectrum internet gets disconnected frequentlyHi My the spectrum internet is disconnecting very frequently, all devices phones/laptop connect th…
Motorola MB8611 with 1gig service frequently dropping connection and rebootingGood morning. Similar to another user experiencing problems with this exact model, our home interne…Answered Closed OtherSarah5 324 views 11 comments 0 pointsStarted By OtherSarah5Most recent by Hammerfest
Network ErrorWhy do I get continuous buffering and internet disconnects? Error code AFE-1004 and also error code…
"We've detected an issue with your service." What is this?I've gotten two text messages with the above, first one says "To avoid interruption go to spec…
Intermittent issues using own modem, motorola mb6811Just purchased this modem since mine kept burning out and still continue to have issues. Can someon…
Continuing troubleshooting intermittent packet lossContinuing troubleshooting from another discussion: https://community.spectrum.net/discussion/comme…Answered ✓ Closed Filivanili 552 views 24 comments 0 pointsStarted By FilivaniliMost recent by Filivanili
Large number of corrected and uncorrectables on channel 1Spectrum recently came out and re-ran a line somewhere. I also replaced my aging modem with a new …Answered Closed davidsopala 110 views 5 comments 0 pointsStarted By davidsopalaMost recent by William_M
"Unable to Connect" error message with out-of-home WiFiI spoke to several reps who have not been able to help. I've downloaded the security profile, yet r…Answered Closed s3monkey3717 209 views 20 comments 2 pointsStarted By s3monkey3717Most recent by s3monkey3717
Wifi not connecting to devicesI have recently started up my internet service. The spectrum app says my account is active and serv…
Cannot ping office IP address but CAN ping other external IP addressesMy office (a Spectrum Business customer) has a static IP address. I cannot ping it from my home (a …
I'm Unable to connect to out of home wifi connections, any assistance?Hello, I've had Spectrum Mobile + Internet for two years, and during that time, I've never used the…Answered Closed BlackSuit421 125 views 3 comments 0 pointsStarted By BlackSuit421Most recent by HT_Greenfield
High ping rates. High Jitter. Disconnects from company phone serverHello all, This has been an ongoing issues with multiple equipment changes and spectrum technicians…
Upload speed is to slow for home businesMy Upload speed is less than 5 mb per second
SAX1V1SJust received my new modem and router for the 1GB service. Everything hooked up fine, but in the &q…
Consistent on schedule wan connectivity dropsMultiple calls, reboots, modems, and two site visits. Cable internet is working fine, except that w…
Higher Latency to ServersHello, I have a few hosted VPS servers from google and in the last month my latency has gone from 5…
Connection to my VPN provider is failingI was using IVPN last week with no problems. My mobile provider (not Spectrum) still works. Spectru…Answered ✓ Closed IMccullough 244 views 13 comments 0 pointsStarted By IMcculloughMost recent by RAIST5150
Internet speed great but trying to log into url destination drops packetsI have been using Spectrum from my mother's house for over a month to work from home. So 10 days ag…Answered ✓ Closed Anitabreak 67 views 1 comment 0 pointsStarted By AnitabreakMost recent by HT_Greenfield
Intermittent Connection / VPNThis discussion was created from comments split from: Have high ping no idea what to do?.
