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Discussion List
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SOLVED: Routing issues with Spectrum network resulting in significant packet loss while streamingThis post is in reference to this now-closed thread: This thread was closed for inactivity so I … -
internet service.I need reactive my Internet service -
Our domain and subdomains are being blocked by CUJO/Security Shield for no reasonHi, our domain and subdomains are being blocked by CUJO for no reason, and every other reputation f… -
Security Shield falsely blocking rpstrength.com — HTTPS users get no block page, just an SSL errorI'm a Spectrum residential customer, and I also work for the company whose site is being block… -
I've had spectrum business for over a yearI've had static IP for over a year, as soon as I had them upgrade the router, I can't po… -
Power outage require power cycle of UPS-connected cable modemI have an UPS to which my router, my switch, and my cable modem are all connected. We just lost pow… -
DiscountWith all the times we are without service we should be entitled to a discount on our bill for the d… -
No route to Google 216.239.0.0/16 since node outage (packets die at 172.29.152.1)My connection cannot reach anything in Google's 216.239.0.0/16, while the other ranges I teste… -
Troubleshootinginternet service issue -
turning my internet back onI had to return to Florida for a week to take care of a few things and I would like to have my inte… -
Another extended outage?Anyone know the reason why Spectrum internet is offline all of the time? Outage after outage afte… -
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Phone not onlinemy computer is ok, however, I am unable to access anything on my phone and my wifi is on -
Security Shield falsely blocking legitimate website — recategorization requestI'm a Spectrum customer trying to read a review on https://www.criticschronicle.com/, an arts … -
Internet outageis there anyway to use spectrum TV via another internet provider during an outage? -
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My network is not workingMy network is not working -
Internet outage for over 24 hoursHello here on a community program with spectrum. Our internet's been out for over 24 hours We … -
Security Shield falsely blocking my legitimate website — recategorization requestI'm the owner of the domain waxdigger.ai. Spectrum's Security Shield(CUJO AI) is blocking… -
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Why has there been so many area outages?We have had 3 outages in two weeks. I haven’t received any notifications about there being an outag… -
How to prevent loss of security cameras as our Spectrum drops every morning beteeen 5 and 8 am.We're losing our internet services every morning now for a couple of weeks. It's happenin… -
Internet ServiceTerrible support from Spectrum. My internet has been out for over 40 hours. Spectrum can not tell… -
Routing issues with Spectrum network resulting in significant packet loss. (Texas area)I know enough about networking to understand there is a problem here, but I do not fully know the l… -
Laptop Wi-Fi says Spectrum Setup-05Laptop Wi-Fi says Spectrum Setup-05 -
IPV6 Address support. No connectivity.My router ( Unifi PRO MAX ) shows it is assigned a IPV6 address by spectrum, comcast etc, an IPV6 P… -
Condo development DiscountHello All, Does Charter/Spectrum offer discounts for condo communities in Massachusetts? I have rea… -
Request to whitelist business domain tryswiftlaw.com being blocked on Spectrum InternetHi all, I'm trying to reach my own business website, www.tryswiftlaw.com, but it appears to be… -
Wifi calling through starlinkHi I'm trying to use my spectrum android phone to make wifi calls from a remote location throu… -
Network routinely loses connection to CMTS and broader InternetI've been troubleshooting my Internet for what feels like forever and I'm not sure what t…
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