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Connectivity
Get help regarding your internet service. including IPv6 & WiFi Hotspots
Discussion List
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Can I get a Technicolor or Ubee modem in Los Angeles?is it possible to specifically request a Technicolor or ubee modem? the EU2251 or ET2251 ? The stor…
High Uncorrectable Errors. Lag spikes, and ping jumps.I am having issues with intermittent lag spikes, rubberbanding, ping jumps while gaming. I have no …
Can't connect to WiFi hotspots.I have located Spectrum WiFi and Partner WiFi hotspots but have been unable to get a connection. Th…
What is the error message 'you shouldn't surf here' ?Why is Spectrum warning its customers "you shouldn't surf here" when they try to access m…
Wi-fi on but doesn’t workWi-fi showing full strength but tv app won’t launch & no devices get internet, have rebooted mu…
Model SAC2V2S Router Port ForwardingI am trying to get port forwarding on a pc but the app's checkmark submit button is unresponsive on…
Community Solutions Internet QuestionHey Spectrum, My apartment complex has told us they are looking at becoming a spectrum community fo…Answered drewthenetworkdude 29 views 4 comments 0 pointsStarted By drewthenetworkdudeMost recent by Tyleen_Z
Internet dropping out intermittently in hot weather (maybe?) TONS of uncorrectablesHi, I've been having a problem within the last 2 days where my internet has been dropping out for …
Periodic packet loss, lasts 1 - 2 minutes, getting worseHello. For years we've had a rock solid connection, but within the last 1-2 months, we've experienc…
Which IPv6 connection is the best to use with Spectrum? Router is NetGear R7500Auto Detect Auto Config 6To4 Tunnel Pass Through Fixed DHCP PPPoEAnswered justpassinthru 43 views 1 comment 0 pointsStarted By justpassinthruMost recent by Randy_T
Expiring ECA Certificates in Customer Owned ModemsAll, I understand that customer owned equipment is allowed on the Spectrum network, and that list i…
Constant Internet connection droppingMy internet has been constantly dropping. Even after rebooting the modem and router the problem sti…
Intermittent connection. VPN fixes it.Lately about daily I am having disconnects where I cannot reach websites or use other services. I …
Why? Every time I try to use the My Spectrum app to port forward, it crashes.I have a SAC2V2S router which apparently can only be managed by the My Spectrum smartphone app, NOT…
Massive packet loss - Do I have (another) bad modemEarlier this month I replaced my modem because I was seeing intermittent bouts of major packet loss…
How can I port forward a port on a hard-wired device using the SAC2V1A router?I have Spectrum Internet using their SAC2V1A router. Physically connected to one of the 4 network p…
How many solid lights should be on my modem?I have two questions: 1). How many solid lights should be lighted on my modem if it is operating co…
Bad HopHave been experiencing this for a few months. It's a bad hop between spectrum and road runner causi…
Is it possible to authenticate outgoing email from a home email server through rr.com?Hi. I'm attempting to set up an email server at home, however, due to the Spamhause ZEN PBL, I am u…
Best way to exchange modem without downtimeI'm having an intermittent issue with the E31N2V1 modem I have. It suddenly starts dropping packet…
Can't change WiFi name and passwordGot a new modem and router today. I was able to set it up and it's working. I wanted to change the …
Frequent Internet Issues - Logs providedHello, my internet keeps losing connection every 30 mins or so. I live in an apartment, I only have…
Lose connection to gaming serversI've been having trouble for the last several month connecting to or staying connected to several g…
Port Forwarding MissingI did have port forwarding turned on, but now I cannot access these settings anywhere. Not from the…
Apple Store, iTunes connectivity problemsHello-I've been experiencing connectivity problems with apple sites, peloton and Roblox since this …
No Ranging Response received - T3 on new modemI just replaced my modem with a Motorola MB7621. Prior to this, I had a Surfboard SB6121. I have …
How to troubleshoot livestreaming to Twitch.tvI occasionally livestream to Twitch.tv and have done so for over a year now without any major issue…
On/Off Trouble with Site ConnectivityAbout 10:30am ET today I started having trouble accessing the Apple store to iTunes Store from my i…
IP locationI live in Wisconsin, get my internet from Minnesota so my IP address is associated with that locati…
Low Upstream Power Levels?Hello All, I've had some really strange intermittent connectivity issues. It seems entirely random …Accepted Answer Closed Wesaby 134 views 1 comment 5 pointsStarted By WesabyMost recent by karlbeckman
