Connectivity
Get help regarding your internet service. including IPv6 & WiFi Hotspots
Discussion List
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Internet drops for all devices but modem and router appear on line.My connection to the internet for all devices drops about 2-3 times per day at random times and for…
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TCM connectivity issues?I consistently have connectivity issues with ONLY the Turner Classic Movies channel. This has occur…
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Cannot Upgrade - Why?I am a current Spectrum TV customer. I want to upgrade to include Internet-300+Voice. When I clic…
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2.4g devices won't connect to new routerI have two devices that need to connect to 2.4g through apps on my phone, but they require my phone…
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Frequent Outages Spectrum InternetI'm facing very Frequent Outages in my Spectrum Internet. At-least 2 to 3 outages per day. Few are …
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Urgent Internet Issue, Router Going in and Out, Intermittent Internet Multiple Times a DayI decided to upgrade my plan to the 500 mb Spectrum plan and got a new modem and router on 09/04. …
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My internet was changed by apartment people so now I need the said number. Where would I find it onHow do I find the ssid number on my Mac laptop to connect my internet
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Is my internet down?Is my internet down?
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Unable to connect Lenovo smart clockI just got my new router. I cannot connect my Lenovo smart clock. It only connects to a 2,4 G netwo…
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Why am I being billed for WiFi?Accoriding to my taskbar, I am connected to the internet by ethernet, not WiFi.
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Firefox Web Voicemail Compatabilityhttps://www.spectrum.net/voice/main.html is not accessible from Firefox. The page loads fine in Ch…
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Constant outagesJust wondering why there have been so many outages since Lumos came through trying to get me to swi…
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How do I activate my devices, when they're already active?Hi, I am having an issue with my Spectrum Account. My Devices are already active and I can't get th…
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Hitron EN2251 will not issue IP address to Cisco RV325I have an Arris modem that works fine with the router but when I upgraded to a higher service speed…
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Daily Intermittent Outages - Mornings OnlyFor the past few weeks, there are constant intermittent internet outages in the mornings. It usuall…
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Is anyone having this issue with Shopify verification looping on your browser?Since yesterday (8/29/23), instead of being able to access websites I use regularly, I have started…
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Syncronous Fiber ConnectionsWhen can we expect to see synchronous connections on FTTH installations? As of now, only the GB pla…
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Any updates or ETA on outage that started 7/28/23?On Friday night, there was a severe thunderstorm that caused an outage in my area (Germantown, WI).…
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Outage Notification SettingsI tried to set up a second phone number to receive outage text messages. The system allowed includi…
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Intermittent drop outs coinciding with modem errors. What is happening here?Today has been a great example of what usually happens. I work form home, and I was in a meeting. T…
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Why has the internet been down going on 3 days with no timetable for repairs listed on the website?Why has the internet been down going on 3 days with no timetable for repairs listed on the website?
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Internet outages all weekWe have had continuous outages all week, little information on why the disruption. We have 2 peopl…
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site won't load computer or appDoes anyone know what's going on today in S. CA? website won't load and my app keeps freezing.
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My Spectrum App Continuously Gets Devices Stuck in “Connected” StatusHas been happening for weeks now. My phone and my girlfriends phone keeps getting stuck saying it’s…
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Internet doesn’t work and every information in my app is unavailableHello, I recently picked up a Router and modem from a local store. Both of them display solid blue …
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Security Suitehow can i get the secuirty suite
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Router not connecting VPNI can't connect to one of the VPNs I need to use for work when I'm on my home Spectrum wifi. It do…
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