Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Get help regarding your internet service. including IPv6 & WiFi Hotspots
Nightly DisconnectsThis discussion was created from comments split from: It's not just your app.S_smith0000 8 views 2 comments 0 pointsService outagesFor the past several months I have been having repetitive service outages. The outages are in my ar…Answered Mp1925 116 views 5 comments 0 pointsNetgear CM1200 and error log questionHello, I have a Netgear CM1200 that is showing some odd logs. I keep getting drops in connection a…Answered ✓ Miller541 81 views 16 comments 0 pointsODFM Errors in Modem?I recently upgraded from the Ultra to Gig internet service. In the process I decided to get a pers…Answered MachineX 41 views 5 comments 0 pointsIntermittent internet in the morningThis discussion was created from comments split from: Nightly Disconnects, Hudson Valley, NY.gorgonaus 56 views 8 comments 0 pointsSuspicious site blocked by Spectrum?Under what circumstances is Spectrum blocking certain sites, and is there anything in the Spectrum…Answered ✓ davexnet 257 views 14 comments 0 pointsWhy am I getting a DoS Attack/port scanned from 188.8.131.52 and 184.108.40.206[DoS attack: TCP- or UDP-based Port Scan] from 220.127.116.11, port 4431Wed Jul 27 08:46:39 202271.…Answered nomad15007 36 views 2 comments 0 pointsPetition For Internet In My Area Inquiry?How would I go about to petition for Internet service in my area (Durand, MI). Literally a house j…Answered EmileeMI48854 22 views 1 comment 0 pointsWhat is causing intermittent Internet disconnects?We are a new customer since March 2022 and at first all was great. We have the Gigabit plan and I …Answered PatrickInBama 211 views 14 comments 0 pointsLatency issues in gamesHello, I have noticed some latency issues in the multiplayer games that I frequently play. My gamin…Answered ✓ Apereli 33 views 6 comments 0 pointsultra internet speedsMy spectrum app saying my internet speed is 500mbps, I am getting the old ultra internet speed of 4…Answered maximus 59 views 2 comments 0 pointsInternet Speed Increase in SE WisconsinI just happened to run a speed check today and noticed I was getting 340 Down. I have had standard …Answered ✓ LGT 36 views 1 comment 0 pointsDoes Spectrum block torproject.org?I cannot access it on my home Wi-Fi but connect just fine on mobile data or using a VPN with Spectr…Answered Matt_77 32 views 1 comment 0 pointsGetting high upload MS but speeds are fine, causing excruciating lag on multiple devices.Processor Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz 3.70 GHz Installed RAM 16.0 GB System type 64-bi…Answered yaboytcell 28 views 3 comments 0 pointsVery Very Slow Internet in Metro Milwaukee Wisconsin (July 18, 2022)Guys, Anyone else having trouble, or is it just me? The Speed Test page is not even loading and my …Answered ✓ Satch 50 views 4 comments 0 pointsSpectrum/Charter IPv6 Prefix LengthI am trying to setup IPv6 on my router connected to Spectrum. My router has multiple VLANs to isola…Answered Closed keen155 213 views 8 comments 0 pointsNew customer with slow speedsThis discussion was created from comments split from: Why am I paying for 1 GB per second and getti…Closed System 27 views 2 comments 0 pointsInternet disconnects multiple times a dayHello, I seem to have an issue similar to others here where my internet connection drops out multip…Answered Closed OhioHasCorn 74 views 6 comments 0 pointsWhy am I paying for 1 GB per second and getting 50 mb per second?We recently "upgraded" from 400 mb/sec to 1 gb/sec. Our bill certainly reflects it howev…Answered Closed Mike_Q_72 92 views 4 comments 0 pointsTerrible ConnectivityI am getting terrible ping times and packet loss since the weekend. I have rebooted the modem and …Answered ✓ Closed soup006 37 views 3 comments 0 pointsDaily disconnects, Hudson Valley NY, againIt seems the thread I started last week about this issue was deleted. As I stated last week, My in…Answered ✓ Closed apdebecker 49 views 1 comment 0 pointsNo IPv6This discussion was created from comments split from: Spectrum/Charter IPv6 Prefix Length.Closed ShirBlackspots 258 views 11 comments 0 pointsI can't connect to certain game servers on my Xbox. Where is the connection issue? Ran tracerouteI'm trying to play Overwatch on my Xbox and keep getting disconnected from the servers. I've never …Answered Closed samnesheim 31 views 3 comments 0 pointsNightly Disconnects, Hudson Valley, NYEvery night for the past couple of weeks, between 5:30PM and 7PM my internet starts slowing down an…Closed apdebecker 67 views 6 comments 0 pointsT3 time out 16 times errors interruptionHello I am getting lots of time out errors in the last week which is leading to disconnects of a fe…Answered Closed blakeeinhorn 36 views 1 comment 0 pointsAnswered ✓ Closed Mel_S 128 views 24 comments 5 pointsNew Modem: Spectrum TV App now thinks I'm "Away from Home"Hi folks: I've had Spectrum TV / Ultra Internet / Voice for several years with few issues. I onl…Answered Closed centralmass 60 views 1 comment 0 pointsBad ping times causing gaming issuesThis is a traceroute using WinMtr. |-------------------------------------------------------------…Answered Closed chrisn1955 93 views 19 comments 0 pointsNew modem requires cable disconnect to restore serviceA couples days ago I installed the new modem Spectrum sent out. Last night Internet service went d…Answered Closed GullLakeRider 82 views 4 comments 0 pointsIntermittent Disconnects, Modem Logs T3 Timeout, Signal Seems FineHello! About 3 weeks ago, I installed the Spectrum Gig internet plan upon moving to a new place. Si…Answered Closed HunterM267 47 views 1 comment 0 points