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Connectivity
Get help regarding your internet service.
Discussion List
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is there an outage in WaupacaIs there an outage in waupaca wi -
Consistent Evening Packet Loss & Throughput Collapse - New Smyrna Beach Area (Since 4/30)Hello, I am looking for help regarding a consistent, time-of-day-based service degradation that beg…
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Speed as fast as advertised?I have Gig internet. The fastest speed test so far is 810 M. What speeds do you get with a Gig acco…
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Why wasn't I notified about an outage?Last night the TV, phone and Internet went out for about 20 minutes. I usually get a notification b… -
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speed testhow to do it
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Advanced Wireless GatewayDoes Spectrum offer an Advanced Wireless Gateway for my service—a one-piece modem/router combo—so t…
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service de connectionBonjour, Actuellement, est-ce qu'il y a une panne pour se connecter à Internet. La connection …
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Bad TV pictureWe've had Spectrum for years. We recently switched from a cable box to the Xumo box. Now, the …
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Slow internetWhy is the Internet so slow? I will disconnect everything and leave only one thing connected, resta…
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Download SpeedSuddenly this morning the speed seems dramatically slower. Am I sharing a feed with too many other…
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High split eta launch for my area.I was just curious if there was an eta for high split to be rolled out at my location? I have cha…
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Unstable internet connection for an extended periodHi there! Could someone please tell me what I should do? The support team either tries to overwhelm…
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Constantly losing connectivityIn September of last year, I transferred the internet service account into my name. Prior to this c…
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Can I get an IT Tech to check my WIFI equipment?Internet connection goes on and off many times a day, interrupting use of my RING DOORBELL.
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Outtage again in Queens, NY 11432Is there (another) service outtage? Seems like there has been quite a few random ones over the last…
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Setting up modem and routerI recently picked Spectrum modem and router from the local store. After spending hours to get thing…
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Bad IP address locationI have tried everything to get this fixed. Google thinks my IP is address is in the Netherlands. I …
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why did I recieve a new modem I have one I purchased a while backnew modem question
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Xumo keeps dropping connection to the routerI had a Xumo box installed since there were severe problems with Spectrums's cable DVR box. At…
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Do I need to reboot after scheduled upgrade?Spectrum shut off my WiFi at 11pm last night for a scheduled upgrade. The timeline they emailed me …
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High Split Update for UTICA NYAny timeline for High Split Update for UTICA NY With GoNetSpeed all over the city I was hoping for …
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why do i have to restart my modem every morning?it started imminently, now is seems to be every morning this week. it's on but not connected. …
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