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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area for a specific service address
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Discussion List
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Power outage require power cycle of UPS-connected cable modemI have an UPS to which my router, my switch, and my cable modem are all connected. We just lost pow… -
DiscountWith all the times we are without service we should be entitled to a discount on our bill for the d…
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No route to Google 216.239.0.0/16 since node outage (packets die at 172.29.152.1)My connection cannot reach anything in Google's 216.239.0.0/16, while the other ranges I teste…
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Troubleshootinginternet service issue
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turning my internet back onI had to return to Florida for a week to take care of a few things and I would like to have my inte…
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Another extended outage?Anyone know the reason why Spectrum internet is offline all of the time? Outage after outage afte…
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Phone not onlinemy computer is ok, however, I am unable to access anything on my phone and my wifi is on
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Security Shield falsely blocking legitimate website — recategorization requestI'm a Spectrum customer trying to read a review on https://www.criticschronicle.com/, an arts …
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Internet outageis there anyway to use spectrum TV via another internet provider during an outage?
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My network is not workingMy network is not working
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Internet outage for over 24 hoursHello here on a community program with spectrum. Our internet's been out for over 24 hours We …
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Security Shield falsely blocking my legitimate website — recategorization requestI'm the owner of the domain waxdigger.ai. Spectrum's Security Shield(CUJO AI) is blocking…
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Why has there been so many area outages?We have had 3 outages in two weeks. I haven’t received any notifications about there being an outag…
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How to prevent loss of security cameras as our Spectrum drops every morning beteeen 5 and 8 am.We're losing our internet services every morning now for a couple of weeks. It's happenin…
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Internet ServiceTerrible support from Spectrum. My internet has been out for over 40 hours. Spectrum can not tell…
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Routing issues with Spectrum network resulting in significant packet loss. (Texas area)I know enough about networking to understand there is a problem here, but I do not fully know the l… -
Laptop Wi-Fi says Spectrum Setup-05Laptop Wi-Fi says Spectrum Setup-05
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IPV6 Address support. No connectivity.My router ( Unifi PRO MAX ) shows it is assigned a IPV6 address by spectrum, comcast etc, an IPV6 P…
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Condo development DiscountHello All, Does Charter/Spectrum offer discounts for condo communities in Massachusetts? I have rea…
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Request to whitelist business domain tryswiftlaw.com being blocked on Spectrum InternetHi all, I'm trying to reach my own business website, www.tryswiftlaw.com, but it appears to be…
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Wifi calling through starlinkHi I'm trying to use my spectrum android phone to make wifi calls from a remote location throu…
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Network routinely loses connection to CMTS and broader InternetI've been troubleshooting my Internet for what feels like forever and I'm not sure what t…
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Spectrum Cable Modem Goes Offline Daily Around the Same TimeRecently I lose Internet daily between 6am and 7am and 9am to 930am. The blue light on the cable b…
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I just recently installed a new Spectrum router at home to replace the olderWhat is the next step to continue service?
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Latency issues after network upgrade?Spectrum performed network upgrades in my area last week and now I'm seeing constant latency s…
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How do I resolve inability to Log in for E-Mail when using Yahoo Currently with Old ATT addressThis is a reoccurring problem? Can Spectrum take control of my pc to solve as I am 84 and digit ch…
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is there an outage in WaupacaIs there an outage in waupaca wi
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