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Connectivity
Get help regarding your internet service.
Discussion List
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connected to dns servers but not able to get to google.comMy modem shows I'm connected to the dns servers from spectrum. However, when I try to access commu… -
Network Connection lost on Older devicesB4 Tgiving, there was an outage in my area, now 3 of my previously connected devices do not recogni… -
Packet loss since yesterdayGetting packet loss on second hop. Can someone from technical staff comment please? |-------------… -
High Split Progress in Canyon Country, CAHow goes the installation of the High Split upgrade in Canyon Country, CA with the Zip Code of 9135… -
Is this problem outside of my home network?I have restarted my network several times over the past few days trying to remedy this connection i… -
Symmetric Speeds for Encinitas, CAHi. Is there any schedule for when symmetric speeds will be enabled in Encinitas, CA? Spectrum's… -
Why do I consistently loose internet connection.Approximately every other day I loose internet connection. I unplug the Spectrum router, plug it ba… -
Our internet is working inconstancy.We have a new Router. Could the modem be bad ? -
When will High Split Be Added to My Area?Hi, I'm wondering if there is an ETA or Schedule for installing High Split (Symmetrical) internet i… -
Help with latency issues! (Ping spikes, lag, connectivity drops!)Hello, I've been a Spectrum customer for years and recently started experiencing consistent and si… -
Can I Exchange Hitron EN2251 modem for a Humax HGD310 at local Spectrum Store?I am an individual non-professional day trader, but not full-time since I'm retired and do it as a … -
Losing internet at 7:10 pm - 7:12 pm last four nights, modem reboot is needed to restore internet.I am losing my internet connection the last several nights between 7:10 and 7:12 pm. A reset of cab… -
Trying to reset passwordHi there~ My wife is trying to reset her password for her email address (redacted). Unfortunately,… -
Got a switch but other devices won't connect - no device to use My Spectrum appI don't have a router. I only have the standard SONU modem, so I got an ethernet switch to connect … -
When Will High Split Be Available At My AddressWhen Will High Split Be Available At My Address in the town of Lockport, NY 14094 ? Very annoying, … -
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High split - Thousand OaksCan you provide any update on when high split is coming the zip 91362? -
Change my servicehi ,I will be back in my house the October 30 . My saisonnal service end the November first . May a… -
Technician just left after installing new equipment and now my internet is droppingSpectrum has been on me for a while to upgrade my equipment. So I bought a MG8702. Problem is I cou… -
Why is my upload ping/latency so high?For the past few weeks I have noticed my upload speed has been pretty bad. When I test it using buf… -
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No internet in Marlboro NYLast weekend, Spectrum started sending "Spectrum Upgrade" messages in my area for the per… -
Internet downCan you tell me if the internet is down on Brannon Road, Bethel, OH? -
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ab out my codeHi I like to speck to some one but they are asking for a code on my account were can i see this cod… -
Please help...Going on my 4th day with my WiFi going in and out constantly every 30 to 45 seconds all day long. I… -
Cannot log in my mobile phoneI forget the log in and password -
I am trying to connect a different laptop to my wifi and it tell to enter network security keyHow can I change this back to enter wifi password and not network security key -
Internet SpeedsMy Spectrum service provides up to 600 Mbps speed. I get that on my phone. But I am only able to ge… -
What is my spectrum setup?I have it as SpectrumSetup - F1; however, that is not an option when I try to log in on the TV. Pl…
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