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Connectivity
Get help regarding your internet service.
Discussion List
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Slow internetI have Spectrum Internet Gig. It worked just fine when I got it. Runs thru a new Asus router. Was g… -
How many modems/accounts are allowed at a single residential service address?I may be moving to help some elderly family members, and they currently have the discounted interne…
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Slow internet speedI have been reading some of the posts about slow internet speeds and I have Spectrum Internet Gig. …
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Why am I losing internet the last few daysSince the end of last week I have been losing internet intermittently and have received so many mes…
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Modem/Router failureI think due to a lightning strike my modem/router has failed. The Ethernet ports don't work but th…
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I am having problems with my connectivityHow do I get a diagnostic check on my internet service?
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Arris SB6183 Modem 686Mbps RiddleI previously had a 600Mbps internet promotion, upgrading from 100Mbps. All was well until my promo…
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What type of maintenance?I received an automated phone message this morning stating maintenance will be in progress July 7-1…
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any approved 1U (server rack form factor) cable modems?Hi, Are there any spectrum-approved 1U cable modems I can use to replace the clumsy default one pls?
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High speed splitIs there any word or update on high speed split coming to the north lake Norman area of North Carol…
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My symmetrical internet speeds 400/400 are not symmetrical.My January 2025 Spectrum statement announced that my internet speeds had been upgraded to 400 downl…
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Buffering on YouTube TVWhat can be done to eliminate the buffering on YouTube TV? My router is approximately 6 feet from m…
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How to reboot modem remotely?I want to be able to reboot the modem when I am out of the house on vacation. The instructions I've…
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Intermittent Internet after new modem/routerEveryday since this new modem and router were sent out Internet goes in and out of connection CONST…
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new internet setupinitially setup on phone, now cannot connect to my laptop. do not know name of available network di…
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Ping spikes daily around 10:50pm to 11:20pmHello, I'm in an apartment complex that has the Spectrum Business tech amenity bundle, and a little… -
What’s going onMy internet is connecting I’ve unplugged it at least twice same with the tower what’s going on?
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ConnectivityMy modem is not responding to a restart, any suggestions?
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What’s going on with my serviceit just went out
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Wifi accessHow do I stop people from having access to my internet who I have given the wifi to?
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High Split (Symmetrical) internetIs there an ETA on when High Split (Symmetrical) internet will be available for the Saginaw Michiga…
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Hi-split/symmetrical speeds (Dallas, TX Area)Just curious if anyone has experienced this or similar. Currently I use my own modem (DOCSIS 3.1), …
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connection problem with your modemIt has been a few months now. Every day, we lose our internet connection with Spectrum, which occur…
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any update on high split symetrical speeds in new york city new york citywhen is new york new york manhattan washington heights getting symetrical speeds and 2 gig download…
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Why the constant problems with xumo live?A Spectrum customer for a total of 3️⃣ days. Had a Xumo box that had to be returned and replaced b…
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