Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Connectivity
Get help regarding your internet service. including IPv6 & WiFi Hotspots
Discussion List
-
EN2251 sudden high high ping, packet loss- phone support says modem fine...I need to get to the bottom of serious lag induced issues that disrupt and bring down my remote wor…
Are Spectrum DNS Servers Having Resolve Errors?This discussion was created from comments split from: Are Spectrum DNS Servers Having Resolve Error…
App crashes every time try to Reserve IP Address for Desktop with Static IP AddressThe My Spectrum App crashes every time try to Reserve IP Address for Desktop with Static IP Address…
My Internet dropped out at 2 PMI was scheduled to take the Variable Insurance and Variable Annuity exam Monday November 15 at 3:30…
Internet connectivity seems to be getting worseThe Internet connection seems to be dropping off more frequently lately. The graph below shows the …Accepted Answer crystalattice 72 views 7 comments 0 pointsStarted By crystalatticeMost recent by crystalattice
what are the Spectrum IPv6 connection type settingsI am trying to enable IPv6 on a TP Link AX21 wireless router and have gotten IPv6 working once but …
Internet Stops Working IntermittentlyGood Afternoon, I have a Netgear Orbi CBR750 with 1 Satellite. My internet service was working grea…
How to proceed with tech supporti have an intermittent problem, several times per day. Symptoms: cannot reach miscellaneous sites …Answered Macandrewsc808 94 views 7 comments 1 pointStarted By Macandrewsc808Most recent by Macandrewsc808
Unable to connect to one particular Minecraft server after new modem installed. Tracert oddity.Would there be some reason the OVH servers would route traffic from my endpoint differently? I was …
Latency/disconnects on Battle.net since 10/23 or soAnyone else having trouble playing Blizzard games reliably? I have Diablo II Resurrected here. It…
cable modem/switch/wifi modem connectivityI am having a problem with connectivity to my PC thru a switch to the cable modem. the original con…
Upstream connectivity issues between the hours of 18:30 -24:00.I have been suffering from failed data upload and severe gaming "lag" for the past two we…
wifiprofile.spectrum.net expired today!https://cdn.imgchest.com/files/w7w6c6nzjye.jpeg in my iPhone 12 mini's iOS v15.0.2. :( Is this some…
Devices rejecting Spectrum WiFi?Hi, We have a site with 2 laptop computers. Initially, we would lose connectivity by the afternoon …
Are Spectrum DNS Servers Having Resolve Errors?I'm having the same problem as this user: https://community.spectrum.net/discussion/169554/spectru…
Browser "connection resets" on initially surfing to any siteI've continued to have sporadic issues with the browser reporting a connection reset when first nav…
How to solve Iphone 11 and 12 wifi connectivity issues with wifi 6 router provided by spectrum.I have an issue with our apple devices staying connected to the Spectrum provided Wifi6 router. Nei…
Internet drops for a few seconds every hour + a ton of uncorrectables in modemGood Morning, I'm hoping someone here has ran into this before - we're having an issue where every…
Why does my router not re-connect to the internet after a power failure ?I have a Askey SAX1V1K router. When the power goes out and then comes back the router never reconne…
Internet connection dropping?A few months ago, our internet kept dropping, so we made an appointment for a technician to come ou…
Spectrum Support says Spectrum doesn't use DNS?This is randomly occurring. It’s not site specific but happens on some sights more frequently than …
Slow SpeedToday I spent over two hours on chat who passed me to three different techs. My internet speed is a…
Slow upstream speed in LAHi all, I upgraded to 400/20 last year and it has been solid until about 2 weeks ago. The upstream…Answered Closed jlgustafson 38 views 4 comments 0 pointsStarted By jlgustafsonMost recent by karlbeckman
Why does internet drop out daily at same time everyday?For past few weeks at 4:30 PM (give or take) my internet service drops out. I am in the Knightdale…
How turn off wifi and keep LANI want to disable the WiFi cloud but keep the LAN ports active, therefore, I don't want to unplug p…
Randomly High Ping in GamesHey Guys, Recently my ping in games have gone up by about 30 across the board. Was playing league …
Horrible ConnectivityNot one day goes by that either my internet or cable experiences some sort of interuption in servic…
T3 timeouts and other errorsFor the past several months I have been receiving messages like - started unicast maintenance rangi…
What can I do to stop having to reset my router several times a day?I have been resetting my modem several times a day for a few weeks now. I’ve called customer servic…
Internet Speed never exceeds 25 MbpsI’m paying for internet speeds of 200 Mbps but the actual speed has never been above 25 mbps. On av…
