Connectivity
Get help regarding your internet service. including IPv6 & WiFi Hotspots
Discussion List
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My internet keeps dropping to the point I cannot work!I have made several calls and missed several days of work because the internet keeps dropping. Tech…
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High splitAny idea of when Georgetown Indiana will get the symmetrical upload/download? 20 Mbps has been a ni…
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OutageIs my area in an outage 28173? Wifi not connecting
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No internet -- 90660I don't have internet
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My Internet is outMy Internet is out
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I can't get a good connection away from the router( in another room)I can't get steady connection in another room
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WiFi ExtenderI'm new to Spectrum internet and since switching, I don't have enough wifi signal to reach one of m…
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Syracuse NYIs there an outage in my area?
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Internet service is downInternet service is down
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FCC INCREASES BROADBAND SPEED BENCHMARKThe Commission's Report, issued pursuant to section 706 of the Telecommunications Act of 1996, rais…
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Why in the world do i keep experiencing outagesI am so tired of going through this. And just not too long ago. You all said services would be rest…
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Why is casting so horrible with Spectrum router?I don't understand why this service is so horrendous. EVERY person I talk to has the same exact exp…
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ConnectionWhy can I not connect my playstation to the internet
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I don’t know how to upgrade software when message comes in upper right corner of screen.How do I upgrade software when message comes in upper right corner of screen?
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Whys is a website inaccessible? Error 405 Not allowed Error 54113https://www.hardwarestore.com/ I am unable to access this website while connected to Spectrum inter…
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Spectrum Shield is blocking our business website for a music schoolWe've had this problem for weeks now (and never in the last 14 years). It happens only on Spectrum …
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Is this a bad install?While digging for answers about higher than normal latency from a fiber connection I ran across inf…
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Why won’t my printer work with new, upgraded router and modem?We were upgraded to the newest internet and wifi equipment several months ago. Ever since, even tho…
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Is my cable internet down?Is my cable internet down at 91607?
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Can’t get logged on to my vacation TV that I’ve used for years!Why can’t I log on while traveling as before? I pay a premium for service I can’t use on the go. W…
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Anybody have any updates on high split/symmetrical timelineThe 2 neighborhoods next to mine have 2gig symmetrical from att. My neighborhood has been ignored b…
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Internet not staying connected - just installedJust got installed yesterday and internet disconnected. I rebooted and things were fine til 3 this …
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Why is my 1Gig service not giving me 1 Gig?I am very dissapointed in the 1 Gig service that you offer. I have never recieved the full 1 Gig s…
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Is 300ms loaded ping acceptable for fiber?Hello everyone, I am a new customer who just got gigabit fiber with Spectrum and have done a few sp…
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Appointment reminderI am having trouble locating where it is showing my appointment for today
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High ping spikes and packetloss across all LAGs before reaching the internetHey folks, I am hoping someone an help me with this issue before I try to find a way to escalate th…
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How to I get an internet connection using IPv6 ?I'm fiber customer, obviously using spectrums modem but I am using a wifi mesh system and I have ip…
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Ethernet Switch?So, this is not an issue currently, but it was in the past before I started using my own router I h…
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Out of Home WiFi Connection Fails to ConnectI cannot log in to the out-of-home hotspots using my username and password to access the internet. …
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Unable to Login to Spectrum "Out-of-Home" Public WiFi Hotspots - "Unable to Connect" ErrorI'm unable to connect to any of Spectrum's Out of Home Public Wifi Hotspots. ID and Password works …
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