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Connectivity
Get help regarding your internet service.
Discussion List
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What is causing repeated internet/wifi outages this week in east Bradenton?Over the last few days, wifi service repeatedly has been out for long periods. I'd just like t… -
Peacock InformationHello. I seem to have Peacock up and running on my computer. But it still has not connected with t…
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Business “Class” service with StaticHi all, I have Spectrum Business “Gig” service with a paid static IP, and Spectrum installed the fo…
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Network Connection lost on Older devicesB4 Tgiving, there was an outage in my area, now 3 of my previously connected devices do not recogni…
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connected to dns servers but not able to get to google.comMy modem shows I'm connected to the dns servers from spectrum. However, when I try to access …
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Packet loss since yesterdayGetting packet loss on second hop. Can someone from technical staff comment please? |-------------…
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Is this problem outside of my home network?I have restarted my network several times over the past few days trying to remedy this connection i…
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Why do I consistently loose internet connection.Approximately every other day I loose internet connection. I unplug the Spectrum router, plug it ba…
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Our internet is working inconstancy.We have a new Router. Could the modem be bad ?
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Help with latency issues! (Ping spikes, lag, connectivity drops!)Hello, I've been a Spectrum customer for years and recently started experiencing consistent a…
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Can I Exchange Hitron EN2251 modem for a Humax HGD310 at local Spectrum Store?I am an individual non-professional day trader, but not full-time since I'm retired and do it …
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Losing internet at 7:10 pm - 7:12 pm last four nights, modem reboot is needed to restore internet.I am losing my internet connection the last several nights between 7:10 and 7:12 pm. A reset of cab…
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Trying to reset passwordHi there~ My wife is trying to reset her password for her email address (redacted). Unfortunately,…
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Got a switch but other devices won't connect - no device to use My Spectrum appI don't have a router. I only have the standard SONU modem, so I got an ethernet switch to con…
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Change my servicehi ,I will be back in my house the October 30 . My saisonnal service end the November first . May a…
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Technician just left after installing new equipment and now my internet is droppingSpectrum has been on me for a while to upgrade my equipment. So I bought a MG8702. Problem is I cou…
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Why is my upload ping/latency so high?For the past few weeks I have noticed my upload speed has been pretty bad. When I test it using buf…
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No internet in Marlboro NYLast weekend, Spectrum started sending "Spectrum Upgrade" messages in my area for the per… -
Internet downCan you tell me if the internet is down on Brannon Road, Bethel, OH?
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ab out my codeHi I like to speck to some one but they are asking for a code on my account were can i see this cod…
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Please help...Going on my 4th day with my WiFi going in and out constantly every 30 to 45 seconds all day long. I…
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Cannot log in my mobile phoneI forget the log in and password
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I am trying to connect a different laptop to my wifi and it tell to enter network security keyHow can I change this back to enter wifi password and not network security key
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Internet SpeedsMy Spectrum service provides up to 600 Mbps speed. I get that on my phone. But I am only able to ge…
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What is my spectrum setup?I have it as SpectrumSetup - F1; however, that is not an option when I try to log in on the TV. Pl…
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DisconnectI would to disconnect my internet service because I have moved. I was wondering if I could transfer…
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Periodic Ping spikes (nearly for a year) - 10028I have ping spikes very randomly. It doesn't matter even if my internet is 100% idle at 2AM at…
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