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New Spectrum Smart Router Causing Printer ProblemsI recently installed the new 2-piece internet devices that Spectrum was providing to "upgrade&…Answered ✓ MauiBill 57 views 5 comments 0 pointsStarted By MauiBillLatest Comment: Today byMost recent by MauiBillAnswered ✓ Bornonthebayou 18 views 1 comment 0 pointsStarted By BornonthebayouLatest Comment: Yesterday 5:19am byMost recent by William_M"Unable to Connect" error message when trying to login out-of-home WiFiHi, I am seeing this "Unable to Connect" error when trying to connect out-of-home WiFi se…Answered ✓ dc226 26 views 1 comment 0 pointsStarted By dc226Latest Comment: 03-28-23 byMost recent by James_MMy Spectrum internet gets disconnected frequentlyAfter the new upgrade was installed the internet seem to be reliable. Here lately the interned stop…Answered gatorgal 29 views 1 comment 0 pointsStarted By gatorgalLatest Comment: 03-27-23 byMost recent by Steph_SFrequent Packet Loss and High Ping with InternetHello, I frequently run into packet loss while gaming. I use a Motorola MB8611 and an ASUS GT-AX11…Answered ✓ colonelva 73 views 6 comments 0 pointsStarted By colonelvaLatest Comment: 03-23-23 byMost recent by Jaleesa_FProblem accessing www.reservecalifornia.com and other select web sitesHi all, I have Spectrum Cable Internet, and so far it works great. Now I wanted to make a reservat…Answered Thm1234 111 views 8 comments 0 pointsStarted By Thm1234Latest Comment: 03-21-23 byMost recent by RAIST5150Internet frequently crashes during gamingMy internet used to crashed every time when I was trying to play some games. I called and it improv…Answered ✓ ProblemPb 111 views 7 comments 0 pointsStarted By ProblemPbLatest Comment: 03-13-23 byMost recent by Randy_SJitter, ping spikesApproximately two weeks ago, I heard comments while online gaming that indicated my Internet connec…Answered rberus 77 views 8 comments 0 pointsStarted By rberusLatest Comment: 03-12-23 byMost recent by Steph_SHas Anyone Been Able to Connect to a Mobile Hotspot Lately with an Android phone?I've seen several threads saying that the My Spectrum app (Android) doesn't have the ability to loa…CrouchingBruin 460 views 23 comments 1 pointStarted By CrouchingBruinLatest Comment: 03-11-23 byMost recent by Ewa808Answered Country123 34 views 1 comment 0 pointsStarted By Country123Latest Comment: 03-08-23 byMost recent by James_MMy Spectrum internet gets disconnected frequentlyHi My the spectrum internet is disconnecting very frequently, all devices phones/laptop connect th…Answered ✓ naren901 124 views 1 comment 0 pointsStarted By naren901Latest Comment: 03-06-23 byMost recent by James_MMotorola MB8611 with 1gig service frequently dropping connection and rebootingGood morning. Similar to another user experiencing problems with this exact model, our home interne…Answered Closed OtherSarah5 324 views 11 comments 0 pointsStarted By OtherSarah5Latest Comment: 02-28-23 byMost recent by HammerfestNetwork ErrorWhy do I get continuous buffering and internet disconnects? Error code AFE-1004 and also error code…Answered Closed Scheibe 44 views 3 comments 0 pointsStarted By ScheibeLatest Comment: 02-25-23 byMost recent by Renee_T"We've detected an issue with your service." What is this?I've gotten two text messages with the above, first one says "To avoid interruption go to spec…Answered ✓ Closed TomUpNorth 644 views 3 comments 0 pointsStarted By TomUpNorthLatest Comment: 02-22-23 byMost recent by SatchIntermittent issues using own modem, motorola mb6811Just purchased this modem since mine kept burning out and still continue to have issues. Can someon…Answered ✓ Closed thatguyrob 57 views 1 comment 0 pointsStarted By thatguyrobLatest Comment: 02-13-23 byMost recent by Randy_SAnswered ✓ Closed zhl2003 70 views 5 comments 0 pointsStarted By zhl2003Latest Comment: 02-10-23 byMost recent by zhl2003Continuing troubleshooting intermittent packet lossContinuing troubleshooting from another discussion: https://community.spectrum.net/discussion/comme…Answered ✓ Closed Filivanili 552 views 24 comments 0 pointsStarted By FilivaniliLatest Comment: 02-04-23 byMost recent by FilivaniliLarge number of corrected and uncorrectables on channel 1Spectrum recently came out and re-ran a line somewhere. I also replaced my aging modem with a new …Answered Closed davidsopala 110 views 5 comments 0 pointsStarted By davidsopalaLatest Comment: 02-04-23 byMost recent by William_M"Unable to Connect" error message with out-of-home WiFiI spoke to several reps who have not been able to help. I've downloaded the security profile, yet r…Answered Closed s3monkey3717 209 views 20 comments 2 pointsStarted By s3monkey3717Latest Comment: 02-01-23 byMost recent by s3monkey3717Wifi not connecting to devicesI have recently started up my internet service. The spectrum app says my account is active and serv…Answered ✓ Closed eliaspaul 65 views 1 comment 0 pointsStarted By eliaspaulLatest Comment: 01-28-23 byMost recent by William_MCannot ping office IP address but CAN ping other external IP addressesMy office (a Spectrum Business customer) has a static IP address. I cannot ping it from my home (a …Answered Closed rubinstu 66 views 1 comment 0 pointsStarted By rubinstuLatest Comment: 01-25-23 byMost recent by Lyn_TI'm Unable to connect to out of home wifi connections, any assistance?Hello, I've had Spectrum Mobile + Internet for two years, and during that time, I've never used the…Answered Closed BlackSuit421 125 views 3 comments 0 pointsStarted By BlackSuit421Latest Comment: 01-24-23 byMost recent by HT_GreenfieldHigh ping rates. High Jitter. Disconnects from company phone serverHello all, This has been an ongoing issues with multiple equipment changes and spectrum technicians…Answered Closed mron19 148 views 16 comments 0 pointsStarted By mron19Latest Comment: 01-20-23 byMost recent by Jaleesa_FUpload speed is to slow for home businesMy Upload speed is less than 5 mb per secondAnswered ✓ Closed acetee31 79 views 1 comment 0 pointsStarted By acetee31Latest Comment: 01-14-23 byMost recent by Renee_TSAX1V1SJust received my new modem and router for the 1GB service. Everything hooked up fine, but in the &q…Answered ✓ Closed HowieH 236 views 2 comments 0 pointsStarted By HowieHLatest Comment: 01-11-23 byMost recent by HowieHConsistent on schedule wan connectivity dropsMultiple calls, reboots, modems, and two site visits. Cable internet is working fine, except that w…Answered Closed Jy250 133 views 13 comments 0 pointsStarted By Jy250Latest Comment: 01-07-23 byMost recent by Jaleesa_FHigher Latency to ServersHello, I have a few hosted VPS servers from google and in the last month my latency has gone from 5…Answered Closed TheDought 149 views 7 comments 0 pointsStarted By TheDoughtLatest Comment: 01-06-23 byMost recent by William_MConnection to my VPN provider is failingI was using IVPN last week with no problems. My mobile provider (not Spectrum) still works. Spectru…Answered ✓ Closed IMccullough 244 views 13 comments 0 pointsStarted By IMcculloughLatest Comment: 01-03-23 byMost recent by RAIST5150Internet speed great but trying to log into url destination drops packetsI have been using Spectrum from my mother's house for over a month to work from home. So 10 days ag…Answered ✓ Closed Anitabreak 67 views 1 comment 0 pointsStarted By AnitabreakLatest Comment: 12-30-22 byMost recent by HT_GreenfieldIntermittent Connection / VPNThis discussion was created from comments split from: Have high ping no idea what to do?.Closed chas365 81 views 3 comments 0 pointsStarted By chas365Latest Comment: 12-28-22 byMost recent by Randy_S