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Can I get a Technicolor or Ubee modem in Los Angeles?is it possible to specifically request a Technicolor or ubee modem? the EU2251 or ET2251 ? The stor…Question fixitplz 10 views 0 comments 0 pointsHigh Uncorrectable Errors. Lag spikes, and ping jumps.I am having issues with intermittent lag spikes, rubberbanding, ping jumps while gaming. I have no …Answered JoeSchmoe1234 41 views 3 comments 0 pointsCan't connect to WiFi hotspots.I have located Spectrum WiFi and Partner WiFi hotspots but have been unable to get a connection. Th…Answered ElderGeek 35 views 2 comments 0 pointsWhat is the error message 'you shouldn't surf here' ?Why is Spectrum warning its customers "you shouldn't surf here" when they try to access m…Answered tracul 29 views 1 comment 0 pointsWi-fi on but doesn’t workWi-fi showing full strength but tv app won’t launch & no devices get internet, have rebooted mu…Answered Smalls 27 views 1 comment 0 pointsModel SAC2V2S Router Port ForwardingI am trying to get port forwarding on a pc but the app's checkmark submit button is unresponsive on…Answered dreat 33 views 1 comment 0 pointsCommunity Solutions Internet QuestionHey Spectrum, My apartment complex has told us they are looking at becoming a spectrum community fo…Answered drewthenetworkdude 29 views 4 comments 0 pointsInternet dropping out intermittently in hot weather (maybe?) TONS of uncorrectablesHi, I've been having a problem within the last 2 days where my internet has been dropping out for …Answered bwinter71444 68 views 4 comments 1 pointPeriodic packet loss, lasts 1 - 2 minutes, getting worseHello. For years we've had a rock solid connection, but within the last 1-2 months, we've experienc…Answered Mark77 41 views 4 comments 0 pointsWhich IPv6 connection is the best to use with Spectrum? Router is NetGear R7500Auto Detect Auto Config 6To4 Tunnel Pass Through Fixed DHCP PPPoEAnswered justpassinthru 43 views 1 comment 0 pointsExpiring ECA Certificates in Customer Owned ModemsAll, I understand that customer owned equipment is allowed on the Spectrum network, and that list i…Accepted Answer dstoffa 113 views 2 comments 0 pointsConstant Internet connection droppingMy internet has been constantly dropping. Even after rebooting the modem and router the problem sti…Answered Demetri 54 views 1 comment 0 pointsIntermittent connection. VPN fixes it.Lately about daily I am having disconnects where I cannot reach websites or use other services. I …Answered Bolesk 132 views 9 comments 0 pointsWhy? Every time I try to use the My Spectrum app to port forward, it crashes.I have a SAC2V2S router which apparently can only be managed by the My Spectrum smartphone app, NOT…Answered Frodebug 57 views 3 comments 0 pointsMassive packet loss - Do I have (another) bad modemEarlier this month I replaced my modem because I was seeing intermittent bouts of major packet loss…Answered EddieA 45 views 3 comments 0 pointsHow can I port forward a port on a hard-wired device using the SAC2V1A router?I have Spectrum Internet using their SAC2V1A router. Physically connected to one of the 4 network p…Answered ehousey 48 views 1 comment 0 pointsHow many solid lights should be on my modem?I have two questions: 1). How many solid lights should be lighted on my modem if it is operating co…Accepted Answer Eliasjade 128 views 6 comments 0 pointsBad HopHave been experiencing this for a few months. It's a bad hop between spectrum and road runner causi…Answered Micas 77 views 6 comments 0 pointsIs it possible to authenticate outgoing email from a home email server through rr.com?Hi. I'm attempting to set up an email server at home, however, due to the Spamhause ZEN PBL, I am u…Accepted Answer Closed MarkSiegel 53 views 3 comments 0 pointsBest way to exchange modem without downtimeI'm having an intermittent issue with the E31N2V1 modem I have. It suddenly starts dropping packet…Accepted Answer Closed EddieA 47 views 2 comments 0 pointsCan't change WiFi name and passwordGot a new modem and router today. I was able to set it up and it's working. I wanted to change the …Answered Closed ixat90 83 views 7 comments 0 pointsFrequent Internet Issues - Logs providedHello, my internet keeps losing connection every 30 mins or so. I live in an apartment, I only have…Answered Closed texasglobe 47 views 2 comments 0 pointsLose connection to gaming serversI've been having trouble for the last several month connecting to or staying connected to several g…Answered Closed OfcHarper 34 views 1 comment 0 pointsPort Forwarding MissingI did have port forwarding turned on, but now I cannot access these settings anywhere. Not from the…Answered Closed randj0412 44 views 1 comment 0 pointsApple Store, iTunes connectivity problemsHello-I've been experiencing connectivity problems with apple sites, peloton and Roblox since this …Answered Closed mjl2333 36 views 2 comments 0 pointsNo Ranging Response received - T3 on new modemI just replaced my modem with a Motorola MB7621. Prior to this, I had a Surfboard SB6121. I have …Answered Closed icantgrep 133 views 2 comments 0 pointsHow to troubleshoot livestreaming to Twitch.tvI occasionally livestream to Twitch.tv and have done so for over a year now without any major issue…Accepted Answer SunnyK 93 views 5 comments 6 pointsOn/Off Trouble with Site ConnectivityAbout 10:30am ET today I started having trouble accessing the Apple store to iTunes Store from my i…Answered Closed wickerberry 98 views 21 comments 0 pointsIP locationI live in Wisconsin, get my internet from Minnesota so my IP address is associated with that locati…Answered Closed Guts1014 52 views 1 comment 0 points