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Connectivity
Get help regarding your internet service.
Discussion List
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Modem Keeps Disconnecting/ReconnectingAnyone in the Austin area having issues with spotty modem connectivity? It seems like after the pa… -
My phone and tablet wont connect to 2.4I have a smart device that I need to be connected on 2.4 so I went on the app and selected set up s…
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Cell Tower Outage in ClaytonThe Network connection is still not working?? Its' been 3 hrs or more. Is there an update. …
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Unstable Connection past weekI have experienced unstable connection for the past week. High latency, packet loss and sometimes r…
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How can I change my 5.0 to 2.4?I am trying to use my WYZE and home cameras and just recently I had upgraded my router and modem. S…
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Why does my internet constantly go out?I recently switched from T-Mobile home internet to Spectrum home internet and now my internet is co…
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Connection ProblemsHi, so for the past couple days my devices show me its connected and has excellent connection but i…
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How can I unblock suspicious websites?I really appreciate that you are blocking suspicious websites that might contain viruses, malware, …
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PasswordI need to reconnect my Wireless LAN printer to the Internet, and my current password does not work.…
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Is this normal? correctables/uncorrectablesI had a tech come out a few times net speed was dropping 300-400 less in the evenings with the 1 g…
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Any suggestions why my upload latency is so horrible?https://us.v-cdn.net/6032106/uploads/AW16QOS721YA/04-21-2025-05-01-2025-speedtest-results.xlsx When…
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Peering with AT&T and long trips through Charter's networkI have Spectrum 1G/40M DOCSIS 3.1 at the moment at one premises (MI), and AT&T fiber 2G at the …
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ping spikesAt random times my internet will ping spike up to 1500ms for 10 seconds and then drop back down to …
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low speeds when I do a speed testI have low speeds when I do a speed test. I have been doing some testing, and I think there are som…
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how can I get simplisafe hooked via Spectrum Wi Fi which I havehow to get Spectrum WiFi hooked to Simplisafe account
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Internet on one tv hardly ever works while the tv in the next room works fine all the timeI have an issue that has been going on all along. I have even ordered and use a booster type thing …
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So many websites blocked. Most of them are not likely problematic.So many websites blocked. Most of them are not likely problematic. I frequently get "Banking …
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How to fix the stability problemHi, my internet keeps disconnecting randomly，It has happened several times. After restarting the r…
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Issues with 3rd party emailshi. I have an email using AOL platform. Spectrum is my internet provider. I am having an issue reg…
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Where is the max upload speed published for a given speed tier published?Speedtest gives me a rough idea, but where can I see the max documented? Regards, Patrick
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InternetMy internet is going in and out. I am rebooting my router hoping that will solve the issue. The mod…
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Cambiar nombre de usuario?Como puedo cambiar mi nombre de usuario?
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IPv4 vs IPv6 routing behaviorI've noticed now that Spectrum Internet seems to favor Atlanta for IPv6 and Chicago for IPv4. …
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Audio not in sync while streaming on demandWant to add my frustration to this topic. I too only have issues with SPECTRUM app when viewing on…
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Network drops several times a dayI’m in search of suggestions and/or recommendations. Several times a day, the network drops from 30…
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