Connectivity
Get help regarding your internet service. including IPv6 & WiFi Hotspots
Discussion List
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Is the 1 gig service not fiber?Pretty much title... Talk to two ppl over the phone before installation both said the service was s…
TWC legacy standard internet speeds, esp. upload?HI all, My first post here. I can't find out what my legacy internet speeds are supposed to be…
50-80Mbps download; 0.5-1Mbps upload.. what's going on here?I have problem with my internet connection reliability. The upload speed has only 0.5-1Mbps since t…
Recurring "server IP address can't be reached" error on various websitesI recently switched from legacy TWC Arris modem/router combo unit to new Spectrum equipment with se…
Can’t figure out my issueThe past couple weeks I've had some issues with my internet. The first issue was about a month ago,…Accepted Answer Closed doppleganger 6 views 7 comments 0 pointsStarted By dopplegangerMost recent by doppleganger
Connection interruptionFor the past couple of months I keep having connection issues with my service. I currently use a mo…
Router Reboots when playing video gamesHey all, Not sure if this has been asked before but my router seems to reboot on its own when play…
No Internet after change to Gateway Local IP addressI need to change the Local IP Configuration on my TC8717T gateway. (This is at my employer's reques…Closed GeorgeTheThird 7 views 1 comment 0 pointsStarted By GeorgeTheThirdMost recent by karlbeckman
Connection issues to EU gameserverHello! I'm playing WoW on EU servers, as I've moved from there to Los Angeles. I have lived her…
Activation "Wizard" assigns wrong Modem.Some background: I recently purchased a Netgear CM700, which is listed as a compatible modem fo…
Why are newer RAC2V1K routers "locked"?This is frustrating. I upgraded my old Technicolor modem at 50 mps to the 200 mps service. That …
Connection Drops Often Numerous Tech. VisitsHad connectivity problems and connection drops for over a year. We’ve had a technician troubleshoot…
Setting my DVR to record remotelyIs it possible to set my DVR to schedule a show for recording while I'm out off town? Mike
Wifi connection issues; time for modem replacement?Been having issues with the wifi networks on my Arris DG1670, wondering if I should get it replaced…
Eligibility of Internet Upgrade?I live in an area that offers up to three different internet packages (Internet Only): 100mbps (cur…
Microsoft's Statement Regarding Flash Player Removal (Dec. 31, 2020)Dear Spectrum, What follows is the statement from Microsoft regarding the eventual REMOVAL OF F…
Internet working when hard-wired. No wif-fi and No IP address assigned?This issue has been going on for 2-3 days now. When i login to my Technicolor Modem, and navigate t…
How decrease latency to IP address shown in image?I'm a gamer and 1 day I had insanely good ping for whatever reason to which my max ping in Tracerou…
Do I need a new modem?I have a Motorola SB 5101 which I have had for many years. I am not sure if I need to replace it si…
Internet speedsI currently have the 200 mb plan with spectrum. It had been great with no issues until a few weeks …
Can't used DVR on any devicesWhen trying to use the DVR on any phones or tablets we get the message "DVR Info unavailable …
Modem Random RestartsAs part of cutting the cable a couple weeks ago (still have Sectrum Internet and phone), Spectrum r…
Multiple app failures on TV and phone when connected to WIFI - Support doesn't helpI have multiple app failures on my Roku TV and on my phone if I'm connected to my home WiFi. Disne…
Modems for Gigabit ServiceHello, I was hoping someone could clarify some information for me. I currently have gigabit service…
Spectrum's Loaded Latency problem is horrible and they won't fix it.Use Fast.com to test your down load and upload speed, as well as, your latency and loaded latency. …
Frequent Modem reboots needed to restore speedI'm having to reboot my modem (Netgear CM500, FirmwareV1.01.09) once every couple of days to resto…
Linux - any Linux?I've been trying different distributions and browsers and haven't had any success getting this site…
SB6190 Modem consistently gets 250Mbps speeds on 400Mbps service - not sure why....As the subject indicates, I have an issue with my SB6190 modem (on the Spectrum approved modem list…Accepted Answer Closed Tabbyplague 18 views 10 comments 0 pointsStarted By TabbyplagueMost recent by Tabbyplague
When Support Fails YouI have had the same intermittent issue for months now. 10 Call Support, they confirm they see a…
Any Sites Using Akamai CDN Times Out When Using a Ubiquiti Router(s)Hello, I have an issue that's bizzarely odd. If I'm using any of my Ubiquiti equipment, I canno…
