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Connectivity
Get help regarding your internet service.
Discussion List
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Free wireless service accessHello— I recently had a new installation and wanted to know how I can access the free wireless serv… -
No ESPN+ on DemandWe pay for ESPN+ separately from Spectrum. Suddenly, I can no longer pull up any show that is on de…
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App Loginhow can I confirm my Password with out resetting it
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High Split NYC RolloutAny rough estimate of when >40mbps upload options will be available in NYC
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Any Updates when Symmetrical/Equal Upload and Download Speeds will be availableI'm in the Hollywood/Los Angeles area. Been on the Gig plan for a few years now. Love it. Never had…
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What is the identity and password on Spectrum Mobile access pointsI don't know what is my identity and password for Spectrum Mobile access points outside .
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Getting replacement router and modemIs it possible to have a replacement router and modem sent to me and I can ship the old ones back? …
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My Internet drops every morning at exactly 6:48 AM for about 1-2 minutesRiddle me this: Every morning at exactly 0648 my internet connectivity drops out. Mind you, I am a…
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How come after Service call I still have the same problem of Disconnects and slow speed.1 gig service keeps dropping signal Tech just installed new Modem Cable Filter and service still dr…
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Faster internet for DFW (symmetrical)?Any word on when faster internet plans will be offered for our DFW region? My neighborhood has com…
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I am a new customer. Can I provide my own router, if so what kind do I need?I have a Netgear that covers my whole house. Will that be ok?
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Has any outages in NC been restored?I'm in the Durham area and have no services for more than 12 hrs after a brief recovery last night.
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Constantly loosing connectivityEver since I changed plans for internet and received a new modem and router, I loose connectivity e…
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NC Outage Debby or not? Packet Loss only...Anyone have any idea as to the nature of the outages in central and eastern NC? Support was unable …
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Routerhow do I get a updated router
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Frequent Dropped connections - recent problemWe have Internet Ultra service with Spectrum. Recently (last week) after a few storms that caused s…
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High split / symmetric coming to our neighborhood?Hello all, Probably getting my hopes up but I got this message from Spectrum. They have been havin…
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Can Spectrum disable SIP ALG?My VOIP phone service won't work, and the vendor said that SIP ALG needs to be disabled. Is that so…
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1gig Symmetrical Isn'tA week ago I signed up for Spectrum 1 gig symmetrical service. Modem arrived Tuesday afternoon. C…
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Frequent Loss of ConnectionDisconnections appear to be upstream of my Arris SB6190 modem. I've attached the Event Log from the…
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Lincoln, NeInternet & TV have been out since 9a this morning. Cant get a reason why or when it might be fi…
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Spectrum streamingwe just set this up. It appears we have to do something before we can access the history stations s…
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How do I run an internet speed testHow do I run an internet speed test?
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Why does my cable and internet die every single day at 7:30.Every night at exactly 7:30 I loose all service. I have had people come in and look at it and they …
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Cannot get IPv6I am trying to enable IPv6 but am unable to. "No IPv6 address detected" when using check …
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Service issueWhy would my internet be out but not my neighbor?
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