Welcome to the Community!
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question. Check out our Community Instructions for other FAQ's.
Get help regarding your internet service. including IPv6 & WiFi Hotspots
Internet drops out dailyMy cable modem loses the signal and resets itself on average once a day. This problem has been goin…Answered Closed dgeezer 126 views 7 comments 0 pointsHow can I check if Spectrum is stifling my internet speed?I’ve been having issues for the past month with intermittent internet speed from Spectrum, to where…Closed JT1750 153 views 5 comments 0 pointsHelp with Internet Router IssuesWifi Connection to Desktop drops a few times a day. Logs below (edited) thanks! ERROR LOGS Fri Nov …Answered Closed Internet00 52 views 3 comments 0 pointsInternet Dropping Several Times a DayHowdy from Texas, for several months June to now, I have had very reliable internet from you. For t…Answered Closed AndyRuse 72 views 4 comments 0 pointsSB8200 keeps rebootingI am having a problem with my SB8200 Rev. 4. I am using it through Spectrum and one day it just sta…Answered Closed starkeef 86 views 2 comments 0 pointsDNS Blocking EarthlinkJulia supplied the hint needed to put a work around in place. If I'd known about your business pra…Answered Closed Jeepergal 31 views 1 comment 0 pointsAnyone having problems with Hitron modem?I just installed the new Hitron modem (model EN2251) I received (unsolicited) from Spectrum. It los…Accepted Answer Closed CliffS 960 views 10 comments 2 pointsUpload speeds drop to near nothing every 10 secondsI have 400/20 service which equals to about 50MB/s DL and about 2.5MB/s UP. Starting a couple days…Answered Closed Heidi_Osborne 56 views 2 comments 0 pointsDo I need to upgrade my modem in order to connect my WI-FI?Do I need to upgrade my modem in order to connect my WI-FI?Answered Closed solitaire 21 views 1 comment 0 pointsAnyone have any issues with Spectrum Askey SAC2V1K router? Printer stopped working.Did Spectrum push out an update with the Spectrum SAC2V1K router last week?? It seems after last F…Answered Closed Jep4921 519 views 13 comments 1 pointWireless ConnectivityHave a network with two computers and two printers. One computer is hooked up via ethernet the othe…Answered Closed Neal92126 233 views 6 comments 0 pointsDoes the Sagemcom SAC2V2S have 2.4 GHz and 5GHz? How do I turn them on?This discussion was created from comments split from: Does the Sagemcom SAC2V2S have 2.4 GHz and 5G…Closed System 348 views 5 comments 0 pointsHow do you access the Router GUI?192.168.1.1 only gives BASIC ROUTER INFO. How do you EALY access the web GUI?Answered Closed Frustrated10 679 views 7 comments 0 pointsSAC2V2S signal strength and Spectrum hotspotsDue to recent internet connection issues, Spectrum replaced an old Netgear wifi router (N300?) with…Closed toms1 149 views 4 comments 0 pointsRouter locked out from changesThis is really a rant, not a question: I've seen this topic on here and closed out, but I was unsat…Answered Closed Kissman 832 views 14 comments 0 pointssuddenly connecting is slowBasic issue is: as of Wednesday, 21 Oct., night around 11pm CDT in Austin, all devices, ipads, comp…Accepted Answer Closed CodeFerret 105 views 3 comments 0 pointsGoogle Chromecast and Wave 2 Router Compatibility?Recently upgraded service (old Time Warner customer) and received a new cable modem (TM1602A MTA) a…Closed adamschaffer 483 views 5 comments 1 pointWhat do alternating and flashing Blue and Red Lights Indicate on Sagemcom SAC2V2S router mean?I searched high and low for an answer on this....... I had to get a new modem and router from Spect…Accepted Answer Closed mtpeebs 383 views 2 comments 0 pointsPort Forwarding issues on SAC2V1K RouterI have been having zoom freezes and tech support asked me to go to local spectrum store and swap ou…Answered Closed stevewdavis10 365 views 2 comments 0 pointsOculus Virtual DesktopSo my virtual desktop app for Oculus connects to my spectrum router to stream VR games to my Oculus…Answered Closed Bloodyzan 112 views 3 comments 1 pointHelp diagnose line quality issues since switching to Arris CM8200?Looking at the modem status it seems like I definitely need to do something. My connection is prett…Answered Closed bordenhaus 71 views 3 comments 0 pointsMy technicolor tc8717t automatically disables 2.4ghzHello.. when the technician came to install cable & internet he said that I have to "buy a…Accepted Answer Closed Lestat109 103 views 3 comments 0 pointsWhy are we experiencing chronic buffering about every few minutes via the Spectrum TV app?We've checked our connections and that's good. Our TV's work fine. It's Spectrum service that is …Answered Closed 68_Cuda 21 views 1 comment 0 pointsInternet slowness and interruptionHello, We used to have very frequent internet interruptions and you helped to replace the cab…Answered Closed Sun 410 views 25 comments 0 pointsNot getting native IPv6 with Spectrum fiber in Bradenton, FLI live in a community in Bradenton, FL. The developer has a contract with Spectrum/Charter to supp…Answered Closed SeanMichael 128 views 6 comments 0 pointsGigabit speeds vary wildlyI live in Worcester MA. I am on the gigabit plan. My speeds are ranging from 940 down to 100mebait.…Accepted Answer Closed NicholasBrennan 176 views 12 comments 0 pointsIs My SB8200 Operating Normal?Hi. I have the 400Mbps plan and just recently got a SB8200 hardware rev 6 (firmware AB01.01.009.36.…Answered Closed johnd3 153 views 3 comments 0 pointsIP reported to Spamhaus ????To my shock and disbelief, Charter- Warner- Spectrum reported my modem public ipv4 IP to Spamhaus …Answered Closed Sheila8922 116 views 3 comments 1 pointFrequent internet drops throughout the day.Warm greetings! I've been having frequent drops on my internet, and I am running out of ideas on …Answered Closed HB128 472 views 20 comments 0 pointsPacket loss since area wide outage on 10/2I live in Grand Prairie TX and we had an area wide outage on 10/2/20 that lasted about 3 hours. Eve…Accepted Answer Closed AdamH2020 31 views 3 comments 0 points