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Connectivity
Get help regarding your internet service.
Discussion List
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Daily intermittent Internet issuesFor the past 7-10 days early in the morning between 7-8:30 my internet is down. It feels intentiona…
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internet in s.e.louisiana real slowMy service has been real slow here in S.E Louisiana what is the issue? This has been going on for f…
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Changing DNS servers with Hitron E31N2V1 cable modemI have a Spectrum Hitron Modem connected to my Netgear Router & WiFi. I changed my DNS server…
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New router, can't connect to NetWe cameraRecently Spectrum had to replace my router with a new Wifi 6 router, and therefore a new network ID…
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Can we get cell phone service without buying cable TV from Soectrum?Can we get cell phone service without buying cable TV from Spectrum?
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Slow InternetAfter recent outages, our home internet has been extremely slow. Has anyone else had this issue bef…
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Why does my Internet dropI just installed a new modem from spectrum before this I never had an issue with connection drops..…
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What is the password for the ISP?I recently got a PC and it's asking me for the password to my internet provider and I already know …
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WE have Spectrum phone service, but none of phons can call out or text? HelpWe have Spectrum phone service, but none of phones can call out or text? Help
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High split/symmetric internet in Brockport NY areaI recently moved to the Brockport NY area. I was disappointed to find that the 300mbps plan only co…
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Has the ability to disable Mobile Access Points been removed?I'm having issues getting Chromecasts to connect and stay connected to the Spectrum router. The rou…
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Router keeps flashing redmy router is keep flashing red and my internet connection isn’t working or connecting at all
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Seeing random latency spikes and packet loss consistentlyI am seeing consistent latency spikes and packet loss. For testing I used Google DNS 8.8.8.8. Trace…
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Spectrum 300Mbs internet will not stop dropping while streaming (outbound content)I have had this problem since April and it has gotten progressively worse over the last few months … -
Can I get some help with how to manage the wifi password whenever I connect someone?I'm trying to figure out how to make sure whoever I connect to my internet, whether they have their…
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Why is the light on my Spectrum ONU Modem slowly blinking red yet the internet is working fineI asked this question before and then it got closed when the only answer was a suggestion to reboot…
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Free wireless service accessHello— I recently had a new installation and wanted to know how I can access the free wireless serv…
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No ESPN+ on DemandWe pay for ESPN+ separately from Spectrum. Suddenly, I can no longer pull up any show that is on de…
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App Loginhow can I confirm my Password with out resetting it
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High Split NYC RolloutAny rough estimate of when >40mbps upload options will be available in NYC
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Any Updates when Symmetrical/Equal Upload and Download Speeds will be availableI'm in the Hollywood/Los Angeles area. Been on the Gig plan for a few years now. Love it. Never had…
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What is the identity and password on Spectrum Mobile access pointsI don't know what is my identity and password for Spectrum Mobile access points outside .
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Getting replacement router and modemIs it possible to have a replacement router and modem sent to me and I can ship the old ones back? …
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My Internet drops every morning at exactly 6:48 AM for about 1-2 minutesRiddle me this: Every morning at exactly 0648 my internet connectivity drops out. Mind you, I am a…
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How come after Service call I still have the same problem of Disconnects and slow speed.1 gig service keeps dropping signal Tech just installed new Modem Cable Filter and service still dr…
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Faster internet for DFW (symmetrical)?Any word on when faster internet plans will be offered for our DFW region? My neighborhood has com…
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I am a new customer. Can I provide my own router, if so what kind do I need?I have a Netgear that covers my whole house. Will that be ok?
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