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Connectivity
Get help regarding your internet service.
Discussion List
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The Wi-Fi equipment isn’t connectingChat didn’t help. Video didn’t help. What’s next? Received the Wi-Fi equipment but it doesn’t work… -
Intermittency issue not resolvable by techniciansIntermittency issue not resolvable by technicians I've been dealing with an intermittency issue for…
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Dodgershow do I get Dodgers on my TV?
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Can no longer make Wi-Fi calls on my cell.Yesterday I had called and it was recommended I change my service to a less expensive internet serv…
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modemwhat modem does spectrum provide for 1g symetrical
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How can the weather affect our internet when our wires are supposed to be underground?WWhen I had Charter years ago weather never bothered our connections. Our wires were underground. T…
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username and password while travelingI am traveling and trying to sign into my Spectrum account and It wasn't working I just reset my pa…
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Slow internetI have Spectrum Internet Gig. It worked just fine when I got it. Runs thru a new Asus router. Was g…
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No InternetRouter blue light is on, but still no internet connection, what now?
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Recommended iPhone App for Testing Wifi Strength in dBm Around HomeDoes Spectrum have or recommend an iPhone app for testing wifi signal strength in dBm at various lo…
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Upload SpeedsAll the upload speeds that Spectrum offers are abysmally slow, and were largely the same 10 years a…
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No InternetI haven't had Internet for 5 days. I need help restoring my Internet connection.
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When Will High Split Be Available in My AreaHi, I would like to know if there is an updated map or date when high split will become available i…
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Symmetrical gig internetHey, we were forced to switch from ATT gig internet which is 1 gig up and down because our trailer …
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need help getting internet and another phone same numberyes, and i saw an ad saying. Keep your number and phone? I live with an friend i need service in my…
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How many modems/accounts are allowed at a single residential service address?I may be moving to help some elderly family members, and they currently have the discounted interne…
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Slow internet speedI have been reading some of the posts about slow internet speeds and I have Spectrum Internet Gig. …
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Why am I losing internet the last few daysSince the end of last week I have been losing internet intermittently and have received so many mes…
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Modem/Router failureI think due to a lightning strike my modem/router has failed. The Ethernet ports don't work but th…
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I am having problems with my connectivityHow do I get a diagnostic check on my internet service?
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Arris SB6183 Modem 686Mbps RiddleI previously had a 600Mbps internet promotion, upgrading from 100Mbps. All was well until my promo…
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What type of maintenance?I received an automated phone message this morning stating maintenance will be in progress July 7-1…
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any approved 1U (server rack form factor) cable modems?Hi, Are there any spectrum-approved 1U cable modems I can use to replace the clumsy default one pls?
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High speed splitIs there any word or update on high speed split coming to the north lake Norman area of North Carol…
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My symmetrical internet speeds 400/400 are not symmetrical.My January 2025 Spectrum statement announced that my internet speeds had been upgraded to 400 downl…
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Buffering on YouTube TVWhat can be done to eliminate the buffering on YouTube TV? My router is approximately 6 feet from m…
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How to reboot modem remotely?I want to be able to reboot the modem when I am out of the house on vacation. The instructions I've…
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