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Connectivity
Get help regarding your internet service.
Discussion List
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How long does a speed test take?I tried to run a speed test and it got to phase 2 - checking modem speed. It stayed there for 10 mi… -
change my wifi passwordHow do I change my wifi password
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Novi, MI Recent OutagesWhat is happening in Novi, MI? I've had Brighthouse/Spectrum internet for many years with zero outa…
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Why so many outages!?2 out of 3 days this week, in afternoons we experiencing internet outages which is not good for wor…
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I received the new modem from Spectrum. Will I be charged for this item on my monthly bill?I currently use a different modem that I purchased several years ago. Will the cost of the new mod…
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Having huge issues with internet connectionMy setup: Internet provider: Spectrum Modem: Netgear Nighthawk CM1200 Modem bought recently: Netgea…
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International servicehi my name is Mari Conrique I’m currently on vacation in mexico and I don’t have service unless I h…
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Low Signal and Slow Speeds - Seeking SolutionsFirst post so bear with me...I had all my thoughts spewing out of me when i started writing this ou…
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Intermittent internet outagesI have been trying to fix my intermittent internet outages. I have tried running a new line to my m…
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"... didn't work quite right... unable to determine the status of your internet connection..."Hello, For the past several days, I noticed my logged in https://www.spectrum.net/services/internet… -
How to use Security Suite to its fullestI’ve had spectrum for a long time but I never knew about security suite. I would like to know about…
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Severe upload issues / Level 5-6 Errors Flooding LogWe've been with Spectrum for a few months, and there have been some issues with our upload we've tr… -
Low Speedservice installed yesterday with good results, but download speeds today is capping at 33mbs. What …
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What Causes no Upload Connection?Hi. I've been fighting with this issue for several months. I work from home and my Internet connect… -
check my wifi passwordHow can I find my current wifi password? I need to double check it is correct.
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Why do some websites load and others do not?Certain websites load and work fine on my connection, such as youtube.com and amazon.com. However, … -
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What's wrong with my internetOur power didn't come back on until 1:47pm. Internet didn't show any signs of working until 5:30 am…
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Can't connectHi, I can't connect to the Internet at my business
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Internet droppingMy Internet drops everyday couple times a day, and I don't mean during an outage, I'll just be sitt…
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Why does my modem say Unassociated Network Equipment AND connected?I installed my wifi today and it’s been saying this since connecting. It’s been a few hours and it …
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Serving up Wi-Fi on smart tvI am unable to determine my network name to connect with my smart tv and do not believe that I have…
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NETWORK UPGRADE TOMORROW THRU OCT 5thNETWORK UPGRADE TOMORROW THRU OCT 5th btwn 6AM and 4PM. What does this mean for my cell service, h…
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Internet connection disappears every dayEvery day - at different times, the internet portion of the service disappears for 10 minutes. The …
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New boost from 500 to 600MBPS :(So Spectrum upped my internet speed from 500 to 600. Wow that's great but, I never saw more than 30…
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