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Connectivity
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Discussion List
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DisconnectI would to disconnect my internet service because I have moved. I was wondering if I could transfer… -
Periodic Ping spikes (nearly for a year) - 10028I have ping spikes very randomly. It doesn't matter even if my internet is 100% idle at 2AM at nigh…
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Symmetrical SpeedsAre there any updates when Symmetrical Speeds will be available in Columbus Ohio 43207 Are? Thanks
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Help with Intermittent ServiceHi all! I've been having severe latency and packet loss for a month or so now. I've had two techs c…
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High Split - Austin, TXHigh Split is now available in DFW, TX. Any plans or available schedule for Austin, TX and surround…
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Symmetrical SpeedsDoes anyone know if there are any plans or updates when Symmetrical Speeds will be available in Cor…
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One device won't load, says ICF 9000Most loaded, but the oldest one didn't. What does this mean?
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High Split/Symmetrical Speeds in 33613 ZIP CodeI am trying to confirm if symmetrical speeds are available in the 33613 ZIP code. I received inform…
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Password resetLost power and when it restored my wifi says wrong password
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Intermittent latency spikes/timeouts when routing through "int-1.cralidfs05m.netops.charter.com"For the last couple months I've been experiencing intermittent spikes and timeouts, usually only la…
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LAN / Ethernet ports moved from modems to routers causing connection issues.I recently have had my internet equipment upgraded in order to handle the increased internet speeds…
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Netgear CM2500 – Firmware v6.01.02 Causing Constant DisconnectsThis is the same issue as the thread that was closed on August 27th. The firmware issue has not bee…
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Multiple Internet DisconnectionsWe are experiencing Multiple Internet Disconnections on a daily basis. We had a technician at our h…
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When can I expect high split being active in 48750 areathey’ve been upgrading since late spring. I’ve been told it’s imminent. any news when that will be?
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Is there an internet outage in Connecticut area?It seems I have lost internet following a thunderstorm, but the website states there are no outages…
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How do I get my modem/router to stay on 5gMy internet keeps dropping 5g and going to 2.4
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New Modem, new headaches.Just got my Modem replaced for a new one, and I told customer service in the office that I was repl…
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High Split for Los Angeles 91604Can you provide any update on when high split is coming the zip 91604?
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High Split/Symmetrical Speeds in Kent - Portage County OhioI was wondering when the High Split was coming.ing to the Kent State University area as other provi…
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Spectrum throttle internet speeds?Does Spectrum throttle internet speeds? I subscribe to 1gig Mb of internet speed. When I do a spee…
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Private Voip not workingI recently converted from an expensive Spectrum Business Internet account to a lower cost Spectrum …
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Spectrum Blocked Access to my Private Cloud ProviderHello, I have lost access to https://www.pcloud.com/ this is my private cloud storage service. I h…
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send signal to modem?can you send the setup signal to my modem
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Netgear CM3000 – Firmware v6.01.03 Causing Constant DisconnectsHi all, I’m on Spectrum’s 1 Gbps plan and use my own Netgear CM3000 modem. It recently updated to f…
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Netgear RS700S router ipv6 enable with Spectrum?Router has it disabled by default and have no idea what option to choose for enabling it? Picture a… -
I have low (250) upload on my symmetrical 1000/1000 service?I have changed modems 3 times from ES2251 to EU2251 to EN2251 and still no improvement. What is th…
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Question About Lifeline Eligibility: What Speed is Required for DiscountI’ve been approved for the Lifeline discount, but a representative informed me that there are certa…
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