Connectivity
Get help regarding your internet service.
Discussion List
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Spectrum 300Mbs internet will not stop dropping while streaming (outbound content)I have had this problem since April and it has gotten progressively worse over the last few months … -
Can I get some help with how to manage the wifi password whenever I connect someone?I'm trying to figure out how to make sure whoever I connect to my internet, whether they have their… -
Why is the light on my Spectrum ONU Modem slowly blinking red yet the internet is working fineI asked this question before and then it got closed when the only answer was a suggestion to reboot…
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Free wireless service accessHello— I recently had a new installation and wanted to know how I can access the free wireless serv…
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No ESPN+ on DemandWe pay for ESPN+ separately from Spectrum. Suddenly, I can no longer pull up any show that is on de…
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App Loginhow can I confirm my Password with out resetting it
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High Split NYC RolloutAny rough estimate of when >40mbps upload options will be available in NYC
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Any Updates when Symmetrical/Equal Upload and Download Speeds will be availableI'm in the Hollywood/Los Angeles area. Been on the Gig plan for a few years now. Love it. Never had…
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What is the identity and password on Spectrum Mobile access pointsI don't know what is my identity and password for Spectrum Mobile access points outside .
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Getting replacement router and modemIs it possible to have a replacement router and modem sent to me and I can ship the old ones back? …
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My Internet drops every morning at exactly 6:48 AM for about 1-2 minutesRiddle me this: Every morning at exactly 0648 my internet connectivity drops out. Mind you, I am a…
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How come after Service call I still have the same problem of Disconnects and slow speed.1 gig service keeps dropping signal Tech just installed new Modem Cable Filter and service still dr…
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Faster internet for DFW (symmetrical)?Any word on when faster internet plans will be offered for our DFW region? My neighborhood has com…
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I am a new customer. Can I provide my own router, if so what kind do I need?I have a Netgear that covers my whole house. Will that be ok?
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Has any outages in NC been restored?I'm in the Durham area and have no services for more than 12 hrs after a brief recovery last night.
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Constantly loosing connectivityEver since I changed plans for internet and received a new modem and router, I loose connectivity e…
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NC Outage Debby or not? Packet Loss only...Anyone have any idea as to the nature of the outages in central and eastern NC? Support was unable …
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Routerhow do I get a updated router
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Frequent Dropped connections - recent problemWe have Internet Ultra service with Spectrum. Recently (last week) after a few storms that caused s…
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High split / symmetric coming to our neighborhood?Hello all, Probably getting my hopes up but I got this message from Spectrum. They have been havin…
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Can Spectrum disable SIP ALG?My VOIP phone service won't work, and the vendor said that SIP ALG needs to be disabled. Is that so…
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1gig Symmetrical Isn'tA week ago I signed up for Spectrum 1 gig symmetrical service. Modem arrived Tuesday afternoon. C…
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Frequent Loss of ConnectionDisconnections appear to be upstream of my Arris SB6190 modem. I've attached the Event Log from the…
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Lincoln, NeInternet & TV have been out since 9a this morning. Cant get a reason why or when it might be fi…
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Spectrum streamingwe just set this up. It appears we have to do something before we can access the history stations s…
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How do I run an internet speed testHow do I run an internet speed test?
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Why does my cable and internet die every single day at 7:30.Every night at exactly 7:30 I loose all service. I have had people come in and look at it and they …
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