Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Connectivity
Get help regarding your internet service.
Discussion List
-
Help with Intermittent ServiceHi all! I've been having severe latency and packet loss for a month or so now. I've had t… -
One device won't load, says ICF 9000Most loaded, but the oldest one didn't. What does this mean?
-
Password resetLost power and when it restored my wifi says wrong password
-
Intermittent latency spikes/timeouts when routing through "int-1.cralidfs05m.netops.charter.com"For the last couple months I've been experiencing intermittent spikes and timeouts, usually on…
-
LAN / Ethernet ports moved from modems to routers causing connection issues.I recently have had my internet equipment upgraded in order to handle the increased internet speeds…
-
Netgear CM2500 – Firmware v6.01.02 Causing Constant DisconnectsThis is the same issue as the thread that was closed on August 27th. The firmware issue has not bee…
-
Multiple Internet DisconnectionsWe are experiencing Multiple Internet Disconnections on a daily basis. We had a technician at our h…
-
When can I expect high split being active in 48750 areathey’ve been upgrading since late spring. I’ve been told it’s imminent. any news when that will be?
-
Is there an internet outage in Connecticut area?It seems I have lost internet following a thunderstorm, but the website states there are no outages…
-
How do I get my modem/router to stay on 5gMy internet keeps dropping 5g and going to 2.4
-
-
New Modem, new headaches.Just got my Modem replaced for a new one, and I told customer service in the office that I was repl…
-
Spectrum throttle internet speeds?Does Spectrum throttle internet speeds? I subscribe to 1gig Mb of internet speed. When I do a spee…
-
-
Private Voip not workingI recently converted from an expensive Spectrum Business Internet account to a lower cost Spectrum …
-
Spectrum Blocked Access to my Private Cloud ProviderHello, I have lost access to https://www.pcloud.com/ this is my private cloud storage service. I h…
-
send signal to modem?can you send the setup signal to my modem
-
Netgear CM3000 – Firmware v6.01.03 Causing Constant DisconnectsHi all, I’m on Spectrum’s 1 Gbps plan and use my own Netgear CM3000 modem. It recently updated to f…
-
Netgear RS700S router ipv6 enable with Spectrum?Router has it disabled by default and have no idea what option to choose for enabling it? Picture a… -
I have low (250) upload on my symmetrical 1000/1000 service?I have changed modems 3 times from ES2251 to EU2251 to EN2251 and still no improvement. What is th…
-
Question About Lifeline Eligibility: What Speed is Required for DiscountI’ve been approved for the Lifeline discount, but a representative informed me that there are certa…
-
The Wi-Fi equipment isn’t connectingChat didn’t help. Video didn’t help. What’s next? Received the Wi-Fi equipment but it doesn’t work…
-
Intermittency issue not resolvable by techniciansIntermittency issue not resolvable by technicians I've been dealing with an intermittency issu…
-
-
Dodgershow do I get Dodgers on my TV?
-
Can no longer make Wi-Fi calls on my cell.Yesterday I had called and it was recommended I change my service to a less expensive internet serv…
-
modemwhat modem does spectrum provide for 1g symetrical
-
How can the weather affect our internet when our wires are supposed to be underground?WWhen I had Charter years ago weather never bothered our connections. Our wires were underground. T…
-
username and password while travelingI am traveling and trying to sign into my Spectrum account and It wasn't working I just reset …
-
Slow internetI have Spectrum Internet Gig. It worked just fine when I got it. Runs thru a new Asus router. Was g…
Categories
Popular Tags
- Internet 253
- Customer Service 148
- Troubleshooting 123
- Spectrum Mobile 111
- Channels and Programming 111
- Spectrum TV App Feedback 104
- My Spectrum App 96
- Feedback 80
- email 74
- Modem 74
- cDVR / Cloud DVR 72
- Error Codes 60
- Slow Speeds 49
- Outage 49
- Roku 44
- Set Top Box 38
- Xumo 35
- Spectrum 33
- billing 27
- Apple Watch 22
- Resolved 18
- High Split 17
- IPv6 16
- Voicemail 14
- 4K Streaming 14