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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Do I need to reboot after scheduled upgrade?

MojoJojo47
MojoJojo47 Posts: 1 Rookie
in Connectivity

Spectrum shut off my WiFi at 11pm last night for a scheduled upgrade. The timeline they emailed me said it should be back up by 8am today. It's after 10am now and it's still down. Am I missing something? Do I need to reboot my equipment? Or is it just taking longer than expected? It's becoming a pretty big inconvenience since I work from home and have been using my phone as a hotspot.

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