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Connectivity
Get help regarding your internet service.
Discussion List
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Has any outages in NC been restored?I'm in the Durham area and have no services for more than 12 hrs after a brief recovery last night. -
Constantly loosing connectivityEver since I changed plans for internet and received a new modem and router, I loose connectivity e…
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NC Outage Debby or not? Packet Loss only...Anyone have any idea as to the nature of the outages in central and eastern NC? Support was unable …
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Routerhow do I get a updated router
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Frequent Dropped connections - recent problemWe have Internet Ultra service with Spectrum. Recently (last week) after a few storms that caused s…
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High split / symmetric coming to our neighborhood?Hello all, Probably getting my hopes up but I got this message from Spectrum. They have been havin…
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Can Spectrum disable SIP ALG?My VOIP phone service won't work, and the vendor said that SIP ALG needs to be disabled. Is that so…
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1gig Symmetrical Isn'tA week ago I signed up for Spectrum 1 gig symmetrical service. Modem arrived Tuesday afternoon. C…
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Frequent Loss of ConnectionDisconnections appear to be upstream of my Arris SB6190 modem. I've attached the Event Log from the…
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Lincoln, NeInternet & TV have been out since 9a this morning. Cant get a reason why or when it might be fi…
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Spectrum streamingwe just set this up. It appears we have to do something before we can access the history stations s…
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How do I run an internet speed testHow do I run an internet speed test?
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Why does my cable and internet die every single day at 7:30.Every night at exactly 7:30 I loose all service. I have had people come in and look at it and they …
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Cannot get IPv6I am trying to enable IPv6 but am unable to. "No IPv6 address detected" when using check …
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Service issueWhy would my internet be out but not my neighbor?
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spectrum appwhy is my spectrum app not opening? It was updated about 5 days ago. I also received the followin…
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Why does Spectrum force us to use their DNS servers?I am actually angry about being forced to use Spectrum's DNS! Why can't I use 8.8.8.8 or 1.1.1.1? T…
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Constantly Losing ConnectionI constantly have to reset my modem and Wi-Fi. Sometimes several times a day. While I’m watching ca…
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Quick questionI've never had a solid light. I would like to know if the lights on the modem and router are to be…
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Changed to Spectrum and cannot connect my hp printerPlease help me connect my printer. I have an HP . I see others on the internet with the same prob…
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Speed issue wired in only after upgrading to 1GB plan WNY stateHi, The Spectrum tech just left my residence after 3 hours on site (perplexed despite some nice tr…
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Suggestion: Change CM MAC address on my account when picking up new cable modemI would like to make a suggestion: Change the CM MAC address on my account when picking up a new ca…
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Having difficulty connecting devices to 2gI have multiple devices that can only connect to 2g WiFi. These are security cameras, air purifier,…
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