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Connectivity
Get help regarding your internet service. including IPv6 & WiFi Hotspots
Discussion List
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Constantly losing DOSCIS 3.1 connectivity - neighbors seeing similar issuesI have been constantly losing DOSCIS 3.1 connectivity and general connectivity for the past week. …Accepted Answer Closed marvinthemartianfan 74 views 6 comments 0 pointsStarted By marvinthemartianfanMost recent by marvinthemartianfan
Considering Downgrading from Gig to Ultra due to Frequenty InstabilityI've had Gig for months and I've been having frequent problems with instability - whether it's pack…
Does the Sagemcom SAC2V2S have 2.4 GHz and 5GHz? How do I turn them on?I went to Spectrum and exchanged my router to one that they tell me is the most recent router avail…Accepted Answer Closed Yish 17.4K views 20 comments 1 pointStarted By YishMost recent by HelloWorld2021
Why isn't my static IP working correctly?Hey there! Just got a gig business account open. 2-piece solution DOCSIS 3.1 to RAC. I'm having an …
What is going on the with the ARRIS SB8200 modem being eligible for customer owned modem list.The ARRIS SB8200 modem has gone from being minimally acceptable to having the modem certified for u…Closed motorola870 4.7K views 22 comments 2 pointsStarted By motorola870Most recent by AnonymousHero
How do I report a server with latency issues?From PingPlotter: tge0-0-9.rdrktxaz01h.texas.rr.com Time: 10-7-20 12:12pm CST Seems to be the culp…
Cable Modem Signal LevelsI am trying to figure out if my signal levels are ok or not. According to the Arris site: My level…Answered Closed althomas049 389 views 8 comments 0 pointsStarted By althomas049Most recent by HelloWorld2021
How can i fix internet dropping issues?This post has moved. Please see Why is my Spectrum Internet intermittent, experiencing slow speeds …
Can you change frequency gHz on a Spectrum Router?My Spectrum router is a SAC2V1A and only has one network name. Does that mean I can’t manually chan…Accepted Answer Closed Reneegogreen 8.3K views 4 comments 0 pointsStarted By ReneegogreenMost recent by HelloWorld2021
Blacklist IP address or change IP addressI have a problem with people attacking me while I’m using the internet. Every time I play Xbox and…Answered Closed Firas1 430 views 4 comments 0 pointsStarted By Firas1Most recent by HelloWorld2021
internet/network outage.I came into my office this morning greeted by no internet. I started playing around rebooting ever…
How do I change my network wifi channel?Connection keeps dropping and when up it is slow
Started Unicast Maintenance Ranging - No Response received - T3 time-outGetting frequent internet connection drops, and from the arm-chair research I've come across, there…Answered Closed GenericUserID12345 871 views 5 comments 0 pointsStarted By GenericUserID12345Most recent by Julia_R
Android OS Ask for Domain in Order to ConnectWhen trying to connect to SpectrumWIFI Plus, I'm asked to specify a domain in addition to my userna…
Spectrum 400mbps Network Keeps Dropping Out - SOLVED (required tech visit)Two weeks ago I opted to upgrade to Spectrum's 400mbps internet from the 100mbps I had previously. …
League of Legends and potentialy other game ping spikeSo my problem started a couple of weeks ago, i would say July 2020, My ping in game use to be 75-82…Answered Closed PacketJohn 481 views 2 comments 0 pointsStarted By PacketJohnMost recent by RAIST5150
I have E31T2V1 modem. Any reason to buy an aftermarket modem?My modem is E31T2V1 and I am using my own router, ASUS RT-AC86U and mesh with ASUS RT-AC68U. My ser…
Why is spectrum telling me they have to install fiber?I currently have 400mbps and when I call spectrum to ask for an upgrade to 1gbps I’m told that I ha…
Need help with a new upgrade to 400 Mbps Internet speed, but still only getting 120 Mbps.Hello everyone, I hope someone can advise me on how to get my speeds up on my internet. Today we up…Accepted Answer Closed RobCom 1.3K views 22 comments 0 pointsStarted By RobComMost recent by karlbeckman
PlayStation Network - Cannot Connecthttps://community.spectrum.net/discussion/151153/cant-connect-to-playstation-network This doesn't …
Spectrum Connection dropping multiple times a day.Switched to Spectrum when started full time telework. Speeds alone were the reason. Connection dro…Answered Closed FrustratedP 106 views 4 comments 0 pointsStarted By FrustratedPMost recent by RAIST5150
New Construction- Spectrum Cannot Confirm AccessMy husband and I are in closing for a lot of land and we called Spectrum to ask them if they could …
T3/T4 Timeouts during Typical Work HoursHello all, I've recently set up a Netgear CAX80 router/modem combo in my home. It's great when it w…
Not seeing 100 Mbs down on Standard TierI have activated a Spectrum approved Motorols MB7220 and am only seeing 20 Mbs down and 2 Mbs up. …
Many more uncorrectables on one channel. What does it mean, if anything?After three tech visits and three modem changes, I am still getting lots of noise. I haven't had a…
Upgraded to 400 Mbps, Internet download speed on router is less than 120 MbpsMy internet was upgrade to 400 Mbps. While trouble shooting, if PC is directly connected to the mod…
Zoom and Google Hangouts problems since Hitron E31N2V1 upgradeIn July Spectrum sent the Hitron E31N2V1 modem and Askey SAC2V1K router to me and said we had to st…
Best modem to get that does NOT have a Puma chip in itLooking for suggestions on what modem to buy (I currently have the 200MB download plan, but could c…
Is my modem/connection in spec?Been having issues lately with wifi connections dropping daily (all wireless devices suddenly disco…
Navigating a pole/box repair in someone else's yardHey Spectrum Community, I am based in Brooklyn and recently had a tech confirm that an issue is not…
