Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Our internet service has been dropping a lot lately. Can you explain?

Kvit
Kvit Posts: 1 Newcomer
edited March 10 in Connectivity

Best Answer

  • Satch
    Satch Posts: 5,865 Contributor
    Answer ✓

    Hello,

    Unplug all Internet equipment for several minutes and reboot modem first than router. Monitor what happens when the equipment comes back online. If the problem persists, call to get your signals tested and drop line checked. If the tech finds out your lines are good, have he/she replace the modem/router.

    Satch

Answers

  • W_1tffff
    W_1tffff Posts: 1 Newcomer
    edited February 7

    No kidding. Just got charged $178 for my 1g plan. Mt service drops several times a week. I have the mobile through spectrum too and barely get 1bar. The WiFi drops if I move to my bedroom or walk to the front door. Been trying to get a person on the phone to explain why my bill went up $25 from last month while the service just keeps getting worse. Looking for a new ISP...

  • StangW513
    StangW513 Posts: 1 Newcomer

    Our Internet has also been dropping multiple times a day. The app always says there isn't an outage, too. Spectrum increased rates, yet the service has become even worse

This discussion has been closed.

Categories