Connectivity

Connectivity

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Why am I losing internet the last few days

Posts: 1 Newcomer
edited August 8 in Connectivity

Since the end of last week I have been losing internet intermittently and have received so many messages saying it was down, then fixed. When will you get this intermittent problem fixed ?

Best Answer

  • Posts: 675 ✅ Verified Employee Moderator
    Answer ✓

    Good evening @IWantinternet and Welcome to our Community Forums

    I am very sorry for any inconvenience this must be causing you. I am seeing that we have an active concern in your area. Our engineers are working diligently to get this restored for you as quickly as possible. I have requested a credit review to be completed for the downtime. Once the services are restored you will receive notification of the credit review to your preferred method of contact. Please let us know if you have any other questions. ~Lyn

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