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Modem/Router failure
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bnvoss
Posts: 1 Newcomer
I think due to a lightning strike my modem/router has failed. The Ethernet ports don't work but the wi-fi part works fine. It's a Surfboard SBG10 and it's mine. What do I do next?
Robert
0
Comments
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Good morning, @bnvoss. Welcome to our community. There are a few options if your modem is no longer working. You can purchase your own compatible modem or you can get a modem from us which can be shipped or picked up from a Spectrum store location. There is no cost to use our modem, but a router would be $10 monthly unless you purchase your own.
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