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Discussion List
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How can I get a service tech to look at this mess?I have recently been having packet loss on my internet connection. I have tried all the usual stuf…Answered MPetrarca 13 views 1 comment 0 points
Connectivity issuesWhy does the internet keep dropping for hours at a time? For the past week, this has been an almost…Answered spideywi 28 views 1 comment 0 points
Internet connection dropping since December 2021I have been spectrum customer since summer of 2021, but I started to have issues since December 202…Answered ee1170 47 views 12 comments 0 points
I need help with my unstable connectionTowards the end of January my ping became unstable. I put up with it for a few months then I contac…NathanielP 51 views 8 comments 0 points
Router PIN IssueI just got the new Wifi 6 Router and my Windows 10 and Windows 11 laptops are asking for the Router…Answered simgodflowers 46 views 1 comment 0 points
intermittent internet connection in hot weatherWhenever the weather gets hot, my internet disconnects several times a day. During cold weather, th…Answered Closed HJSimpson 45 views 3 comments 0 points
Why is the upgraded modem/router worse than the old one?I have the new modem and router that was required to replace my old one but the connectivity and wi…Answered Closed Stripp69 76 views 1 comment 0 points
When to expect a Netgear Firmware update?Does anyone know the latest firmware Spectrum has released for the AC1900 WiFi Cable Modem Router (…Answered ✓ Closed Brocodd24 134 views 2 comments 5 points
Upload bandwidth unstable after months with no issue streaming. What is causing this?I have been streaming on Twitch now for over 4 months. I have never had an issue with stream qualit…Answered Closed MichaelKyleM 79 views 9 comments 0 points
Why did my internet routing get changed with the installation of new router/modem?Hello, after installing my new modem (ES2251) and router (SAX1V1K), I realized that I was experienc…Answered Closed EthanW 103 views 7 comments 0 points
How to connect to AWS via SSHI recently switched from AT&T to Spectrum. With my AT&T internet service, I was able to cre…
When will I get 200 Mbps internet in my area?When can I expect to see 200 Mbps internet in the 98903 area? Customer support has stated for multi…Answered ✓ Jake509 24 views 1 comment 0 points
Upgraded from ultra to the 1GB and its slower Did Spectrum do something wrong?I had the 400mbps ultra and it was consistent and actually had 400mbps and hardly ever dropped belo…Answered Closed Jaime_M 124 views 2 comments 0 points
I cannot get into watch my VISIO TV located in my BedroomThe living room TV works fine, but the back bedroom TV cannot, I tried passwords, went to WPA2 and …Answered Closed Nukupuu 16 views 1 comment 0 points
Problem with Buffering and Dropping ConnectionGood Afternoon Everyone, I do a lot of streaming and I've been having issues with buffering and the…Answered Closed steven8579 135 views 5 comments 1 point
Accessing channels at home using the Spectrum TV app without Spectrum Internet (on TCL Roku TV)We have began our subscription recently. We are not having any issues using the HD box which was in…Answered ✓ Closed cdwsports 489 views 14 comments 1 point
Spectrum gave me a SAC2V2S router, how do I give it back?I don't know Why I'm paying for Internet service? I can't use half my devices I can't choose betwe…Answered ✓ Closed BenB 104 views 1 comment 0 points
Arris SBG7600AC2 not fetching ipv6 addressFor some reason, my SBG7600AC2 modem isn't receiving a ipv6 address from spectrum even though I hav…Answered ✓ Closed klam 116 views 4 comments 0 points
Cannot change/update the wifi channel anymoreI used to be able to update the wifi channel a couple different ways, but now it requires me to go …Answered Closed Kidandy369 142 views 3 comments 0 points
Port Forwarding Not WorkingEver since we got the SAC2V2S router from Spectrum, I haven't been able to port forward anything. I…Answered ✓ Closed JohnComeaux 175 views 6 comments 0 points
