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Customer Retention Review at Spectrum - For Rishi

S2025
S2025 Posts: 1 Newcomer
edited March 7 in Suggestions and Feedback

Review for Rishi at Spectrum

I just wanted to take a moment to recognize Rishi for the exceptional customer service he provided. He addressed each of my concerns thoroughly, reviewed my current plan, and helped me explore the best options to meet my needs. Not only did he convince me to stay with Spectrum rather than switching to AT&T, but he also provided a solution that truly met my expectations.

Rishi was knowledgeable, personable, and funny, which made the entire process enjoyable and stress-free. His approach made me feel like a valued customer, and it’s rare to encounter someone who can handle a situation with such care and efficiency. We need more Rishis in life! Thanks to him, I’m a happy Spectrum customer, and I’ll definitely be recommending their services to others. Keep up the great work!

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Comments

  • William_M
    William_M Posts: 1,379 ✅ Verified Employee Moderator

    Hi @S2025, welcome to our community!

    It's wonderful to see how Rishi was able to turn your experience with Spectrum around. Thank you so much for taking the time to come here and tell us, I will make sure your feedback is forwarded so he receives recognition.

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