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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
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Exceptional serviceKudos to an outstanding technician (Kendall Pittman) who went above and beyond to provide exception… -
Kudos to Isaiah (Tampa)I want to recognize Isaiah, at Tampa location, who helped me on September 5, 2026. Confirmation num…
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Kudos to MarraganI just visited the Spectrum brick and mortar site in Chino, CA and was just blown away by the knowl…
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Outstanding customer service from NicholeI really want to recognize Nicole from Customer Solutions. I’ve been going through an incredibly di…
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Outstanding Service from Lawrence — Gates Mills, OH, Sept. 2I wanted to recognize two Spectrum technicians who came to our home in Gates Mills, Ohio, on Septem…
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Kudos for AJ and IvyI am trying to leave feedback for 2 exceptional employees in retention AJ was exceptionally friend…
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Employee Kudos: Joseph (Tampa Office) & Rico (Mobile Department) Saved a Business!!On Thursday, August 27, 2026, at approximately 2:00 PM, I spoke with a manager named Brianna. I req…
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Professionalism AND Personable!Dantavia in South Carolina and Anthony in Florida were both extremely professional while being very…
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Zambria from FLoridaThe BEST customer service agent ever! We tried chat with no luck. Agent actually disconnected us …
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Kudos to someone from WashingtonDarn my bad memory, but a sweet lady from Washington helped me solve an issue with picking up my ne…
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Kudos for Lecole – Outstanding Customer ServiceI want to recognize Lecole from your Florida team for her outstanding customer service. She goes ab…
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KUDO’s to Cynthia!!!My husband, 2 year old red headed daughter and i went in yesterday 8/19/26 around 1pm and Cynthia w…
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Job well doneas usual Spectrum delivers. Forgot the dude name but experience was so cool thought I’d shout it ou…
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Charnajae Smoots did an outstanding jobShe did an outstanding job with keeping me as a customer and handling my issues right away. She eve…
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Kudos to phone support for Mobile!I didn't write down their cities but would like to thank Veronica, Erica and Morgan for going …
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Employee Kudo!Over three years I've called to try to lower my bill and finally Kenya from Tampa, FL did it. …
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Tyler at Clarksville, Tennessee StoreKudos to Tyler for his awesome assistance transferring our service from AT&T to Spectrum Mobile…
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Thank you to Tai!What a lovely and helpful person. Had a call this afternoon - Aug 13th - to help me with some WiFi …
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Kudos to JoshI transferred my service and the tech that came to help me was Josh in Akron . He was super helpful…
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Above and BeyondI wanted to thank a Spectrum Mobile operator who helped me with an issue today. Her name is Amy. M…
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5/5 Stars ★★★★★I publish this review to give my highest possible recommendation to Mr. Shane (Employee #1099) at S…
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Great service tech!I had a service tech named Patrick at my home today (8/10/2026) to fix an issue I had with pixelati…
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Keevin from Customer Solutions in Tampa, FLI want to recognize Keevin for his exceptional customer service. I’ve been calling for months tryi…
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Thank you MoniqueBig shout out to Monique from San Antonio, she was very professional, quick, and knowledgeable with…
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Thank youMy TV was a mess today, lost channels, lost MyLibrary, Guide was a mess. Called and connected to Al…
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Top of the line customer serviceI talked to Damien today in the chat and he went above and beyond. He was very respectful polite e…
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Excellent work Installing Cable and Getting Internet UpI wanted to recognize Clyde (tech 3022) for doing an outstanding job installing my internet cable a…
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Mr. Jorge Hernandez Store Sales Specialist SPECTRUM, Santa Monica 90401"I had an outstanding experience at this Spectrum store during a major personal crisis. Store …
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Great experience in Ellenville NY Spectrum StoreMy wife and I were vacationing in upstate NY for the summer and needed internet for work. We were p…
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Cesar Chat AssociateI thank you. You were patient, kind, and unfortunately my Internet came back on with your guidance …
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