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Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
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Support Tech MariaI was just assisted by a Customer Support person named Maria who is incredibly helpful and extremel… -
Jude in Medford Oregon is awesome!We went into our local store to return some equipment. We were extremely fortunate to be called to … -
New port Richey tech dalis fixed my internet problemBeen having problems losing speed switched equipment did not solve problem tech Dalis came took lon… -
Fantastic service!I just wanted to tell you that Lisa in Greensboro was super helpful when I called today. I was expe… -
Great Customer Service from Spectrum InternetI would like to thank Spectrum Internet and Spectrum's Customer Support Engineer Jaylon for th… -
Ashieya is the GOAT (Customer Service Orlando)I spoke with Ashieya in Customer Service in Orlando today and she was hands down the absolute best … -
Excellent Field Service TechSpectrum has been doing network improvements in my neighborhood near San Luis Obispo, CA, and gave … -
Spectrum Store experienceWent to Spectrum Store at 6150 Laurel Canyon Blvd in North Hollywood to get some account issues squ… -
Field Service TechRecently moved in Oxford, Ohio and was having trouble connecting my internet. Come to find out, my … -
Field Service TechRecently relocated to the Kansas City, Mo area and was experiencing some difficulties with my new S… -
Excellent Sales TeamCalled to change my service address and had the pleasure of speaking with Korey from NC.. talked wi… -
Peter - 66th st St Pete FloridaPeter helped me for the second time today. He changed my service, and updated me on all the options… -
Above and beyond customer service received!!!Natasha C. (FL rep), who assisted with adjusting my spectrum service and billing, is a GEM of an in… -
Kudos to Rick from TampaRick from Tampa was one of the best customer service reps I've dealt with anywhere. He took my… -
Jaloney is #1!!!!Jaloney came to my house for an Internet outage. He solved the problem! Jaloney was a freaking ROC… -
Taylor, Kansas office / customer serviceThis girl is a prime example of what customer service needs to be. She was amazing above and beyond… -
Joshua in Jacksonville, NCHad to get on here and shout out Joshua in Jacksonville, NC. I was having a very strange internet p… -
OUTSTANDING AND PROFESSIONALRecently, Spectrum customer service was called to come out to my mother's house. A technician … -
Jessica in Tampa bay - customer solutionsI had the pleasure of speaking with Jessica in Tampa Bay to review my 90 year-old parents bill. She… -
Thank you to a patient employee, Customer Solutions Dept in Charlotte, NC....I want to take a moment to spotlight an outstanding employee who went above and beyond to keep me a… -
Exceptional Customer ServiceI wanted to leave a positive review for Spectrum customer service. I spoke with Cher in Tampa, and … -
employee five star review--Tech Carl Winter Haven,FLCarl the service tech( Winter Haven/Lakeland Spectrum Tech) that went out of his way to assure that… -
Spectrum store in Riverview, FLI want to recognize the Spectrum Store team in Riverview, FL for the support they provided during a… -
Kudos to Jesse - Customer Solutions DepartmentI want to recognize Jesse for the exceptional support he provided today. He is the sole reason I ch… -
Shout out to Taylor!North Carolina customer service employee named Taylor was absolutely amazing. She seriously needs a… -
Customer serviceI also spoke to Aiden today he was very friendly, informative and quick. Enjoyed his suggestions an… -
Shoutout to Darius - customer service/retention lineOur bills were getting too high so we called to downgrade our internet. Darius offered us a bundle … -
Kudos to Smiley in Wesley Chapel!We had to visit a Spectrum store this morning to replace my husband’s phone. Smiley was so helpful!… -
RE: Larry the Cable Guy in Orlando, FLI would like to send a Kudos out to Larry the Cable Guy. I had him out to fix an internet issue. He… -
Rave to pass alongI just wanted to make sure this hopefully gets to someone and maybe her boss I’m not sure. Her na…
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