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Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts
Discussion List
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Want to give kudos for recent customer service experienceI wasn’t sure where to leave this feedback but I hope this can reach the right folks. I called to c… -
Outstanding Tech Keni just wanted to send positive feedback on the outstanding tech named Ken that you sent to my home … -
Kudos to Johnny Miller from TennesseeJohnny showed up with a plethora of ideas, good information, and excellent customer service! He as… -
How to I leave positive feedback for a customer support agent?I had to call Spectrum today to speak to a customer service representative in order to get help wit… -
Five star review!This is the only way I could find to leave a review, but I had such a good experience taking to Mar… -
Is there no way to give feedback for a technician?Hello, I just wanted to know if there was a proper way to give feedback for technicians. I just wan… -
Customer Service is the best I've ever dealt withI just wanted to express my sincere gratitude for the Spectrum customer support pipeline. I have ha… -
Customer Solutions FeedbackJust got off the phone with spectrum. I wanted to drop this regarding an employee from CUSTOMER SOL… -
Unbelievable customer service!!!I just recently switched my phone carrier to Spectrum and I have never experienced better customer … -
Wonderful Tech in Fond du Lac, WIHad an outstanding technician today in Fond du Lac, WI—Cameron. He not only fixed our issue but al… -
Top Notch customer serviceLong time customer here. Retired and kinda grumpy BUT, today went into the Long Beach bellflower l… -
Recognizing Taylor for outstanding customer service/tech supportI hope you will forward to Taylor's manager this compliment: I work with people all day, have had a… -
Employee Recognition - Reynaldo R @ Montclair Place, CA storeI'd like to shout out Reynaldo Romero at the Montclair, CA store for his stellar customer service. … -
Positive FeedbackChristopher was an amazing technician that did everything he possibly could to help fix my issue to… -
Kudos to KiaraHi! I'm a long-time Spectrum customer, but I've been experiencing a LOT of frustration lately with … -
Kudos to Destinee!!I contacted Spectrum chat this evening and was assisted by the wonderful and talented Destinee. All… -
High Praise for ElvinEarlier this week, Elvin saved the day!! We upgraded our router and the speed slowed to a crawl. Th… -
Spectrum Store on Town EastMy visit to at the Town East location was a good example that good customer service still exists. T… -
Mia in Texas (collections agent)she is a diamond in the rough. desevers a raise to upper management. took time out of her day to he… -
Thanks to RoseRepresentative Rose based in Cincinnati worked tirelessly (for the better part of an hour) to help … -
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Excellent customer serviceMy wife and I visited our local Spectrum office in Cleveland, TN. to have her cell phone service t… -
Great serviceI was just on the phone with Spectrum adjusting my elderly mother's cable package. We spoke with Tr… -
Customer Service Feedback - Orlando FLI would like to recognize Angelica from customer service in Orlando FL for being very pleasant on t… -
Customer Service FeedbackI just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire T… -
Glenway Store- Cincinnati, OhioAbout a month ago I went into this store and met one of the worst customer service people I've ever… -
Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin… -
Thank you Mike! Spectrum Employee of the Year!We have been having issues with our router for months. Mike came to our home and was right on time.… -
Kudos to EmmettWe had a tech stop by yesterday…at the church, he has been with you guys for five years, knowledgea… -
Thank you, Alexander!I just wanted to share a nice experience me and my wife had with a technician that came out to help…
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