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Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
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KUDO’s to Cynthia!!!My husband, 2 year old red headed daughter and i went in yesterday 8/19/26 around 1pm and Cynthia w… -
Job well doneas usual Spectrum delivers. Forgot the dude name but experience was so cool thought I’d shout it ou… -
Charnajae Smoots did an outstanding jobShe did an outstanding job with keeping me as a customer and handling my issues right away. She eve… -
Kudos to phone support for Mobile!I didn't write down their cities but would like to thank Veronica, Erica and Morgan for going … -
Employee Kudo!Over three years I've called to try to lower my bill and finally Kenya from Tampa, FL did it. … -
Tyler at Clarksville, Tennessee StoreKudos to Tyler for his awesome assistance transferring our service from AT&T to Spectrum Mobile… -
Thank you to Tai!What a lovely and helpful person. Had a call this afternoon - Aug 13th - to help me with some WiFi … -
Kudos to JoshI transferred my service and the tech that came to help me was Josh in Akron . He was super helpful… -
Above and BeyondI wanted to thank a Spectrum Mobile operator who helped me with an issue today. Her name is Amy. M… -
5/5 Stars ★★★★★I publish this review to give my highest possible recommendation to Mr. Shane (Employee #1099) at S… -
Great service tech!I had a service tech named Patrick at my home today (8/10/2026) to fix an issue I had with pixelati… -
Keevin from Customer Solutions in Tampa, FLI want to recognize Keevin for his exceptional customer service. I’ve been calling for months tryi… -
Thank you MoniqueBig shout out to Monique from San Antonio, she was very professional, quick, and knowledgeable with… -
Thank youMy TV was a mess today, lost channels, lost MyLibrary, Guide was a mess. Called and connected to Al… -
Top of the line customer serviceI talked to Damien today in the chat and he went above and beyond. He was very respectful polite e… -
Excellent work Installing Cable and Getting Internet UpI wanted to recognize Clyde (tech 3022) for doing an outstanding job installing my internet cable a… -
Mr. Jorge Hernandez Store Sales Specialist SPECTRUM, Santa Monica 90401"I had an outstanding experience at this Spectrum store during a major personal crisis. Store … -
Great experience in Ellenville NY Spectrum StoreMy wife and I were vacationing in upstate NY for the summer and needed internet for work. We were p… -
Cesar Chat AssociateI thank you. You were patient, kind, and unfortunately my Internet came back on with your guidance … -
Kudos to Eric for going above and beyond to get our business back online!I want to recognize Eric for his exemplary service and dedication to helping our business. Eric was… -
Kudos to Technician Joseph!I recently had fiber installed and unfortunately had a few dropped signal problems that other techn… -
Marissa provided Outstanding support!I connected with Marissa thru chat support. I was having a problem with my email - I could not add … -
Great Service !Dear Spectrum Corporation and Teams, I would like to extend my deepest gratitude and heartfelt than… -
Tyrell serviced during DelugeTyrell fixed my cable and deserves accolade! He braved heavy rainstorm to get my service restored. … -
Kudos to DARIUS!! He is wonderful.I would like to give a huge thank-you and kudos to Darius. He was absolutely amazing. He was kind, … -
Big company that truly cares.I've seen your advertisements. As a Spectrum customer I agreed with them, but recently your co… -
Tom, friendly help when needed most!I had lost my brand new phone, ID and cards over the weekend and could not go without one because … -
Katia gave 100 percent world class customer serviceI’d like to share my appreciation for Katia, who recently assisted us with a technical issue (3pm-6… -
Jerry the Spectrum employeeHuge thanks and shout out to Jerry our Spectrum employee who came to our apartment on Pacific St in… -
Above and beyond!I had a connection issue preventing me from connecting to my work from home job and was panicking t…
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