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Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
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Spectrum Review: Zekeia (Account Management, Texas)I am writing this review to give a huge shout-out to Zekeia in the Account Management department in… -
Fantastic Customer ServiceDarius helped me get my phone connected to spectrum mobile. He called and followed up multiple time… -
Peak Customer Service from RosieI want to thank Rosie for helping with my billing and device issues today, 2/22/2026 2:30pm - 3:00p… -
Excellent Employee and ServiceRefreshing, excellent Customer Service! New Service today 2-22-2026. Had the pleasure of having T… -
Darius is the best!!I was initially frustrated when I first called, but Darius helped calm me down, and that takes a sp… -
Kudos to DariusWas looking to disconnect my service, I'm pretty stubborn and was not expecting to make any ki… -
Kudos to Parker in the Silas Creek Parkway office-Winston-Salem, NCParker was so helpful to my husband and me in resolving our issue. He was most knowledgeable, court… -
GREAT JOB HEATHER FROM KYI had the pleasure of chatting with Heather from KY. She was so kind, caring, and polite. She was a… -
ReviewMy husband and I recently went into the Spectrum store in Chesterfield, MO. We wanted to find out … -
Great service in Mansfield, OHI wanted to give a shout out to Tasia, Frank and Brandon at the Mansfield, OH Spectrum store. We wa… -
Great service from Spectrum tech repI had the best experience with Anthony last week in Sheffield, OH. He installed four Zumos and 1 n… -
Kudos to AngelI am giving kudos to the spectrum store specialist angel. From the Lancaster CA location on 1104 w … -
Kudo - Customer Service Representative - CookieI had the pleasure of speaking with Cookie from Kansas City tonight 1/30/2026. I was having difficu… -
Kudo - Excellent Customer ServiceTonight 1/30/2026 I spoke with Jatae from Austin Texas as I wanted to remove my sports package from… -
Exceptional service and great manners by Technician EvanI want to give the highest possible praise to Evan Hunter(I believe that’s what he said his last n… -
Technician Jack WI wanted to let you know how help the technician Jack W was for our office in in Louisville, KY. We… -
Excellent Customer Care - Nina PI have to share, what has to be the best customer service I have ever experienced. Nina P. Orlando… -
Kudos to Ricardo from AustinRicardo helped me today. After speaking with 2 other reps giving me the same answer of “nothing we … -
Big Thanks To Matthew for Customer Service in MiamiWas a big help in aiding with account issues very helpful. -
Kudos to AllisterHuge thanks to Allister of the Pearl City, HI store, for his patience and expertise while attemptin… -
Zach from RenoZach was awesome. Great customer service, kept me informed the entire process of what he was doing,… -
Shoutout to Zack for Outstanding Customer CareI’d like to give a big shoutout to Zack for his patience, diligence, and truly excellent customer s… -
Excellent customer serviceI want to commend Nathan for his exceptional work fixing not only my TV but my internet. I have had… -
I appreciate the service at the Inglewood store from LeoLeo was amazing. He helped me out when the in Lynnwood people at the Lynnwood is really rude… -
Kudos for AmyII just wanted to give a big thanks to Amy from Ohio who helped me on December 5th. She went out of… -
Spectrum for the win!i just want to say thank you spectrum! thank you so very much! youre the very best!!! i will never … -
Want to give kudos for recent customer service experienceI wasn’t sure where to leave this feedback but I hope this can reach the right folks. I called to c… -
Outstanding Tech Keni just wanted to send positive feedback on the outstanding tech named Ken that you sent to my home … -
Kudos to Johnny Miller from TennesseeJohnny showed up with a plethora of ideas, good information, and excellent customer service! He as… -
How to I leave positive feedback for a customer support agent?I had to call Spectrum today to speak to a customer service representative in order to get help wit…
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