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Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
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Exceptional Customer ServiceI wanted to leave a positive review for Spectrum customer service. I spoke with Cher in Tampa, and … -
employee five star review--Tech Carl Winter Haven,FLCarl the service tech( Winter Haven/Lakeland Spectrum Tech) that went out of his way to assure that…
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Spectrum store in Riverview, FLI want to recognize the Spectrum Store team in Riverview, FL for the support they provided during a…
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Kudos to Jesse - Customer Solutions DepartmentI want to recognize Jesse for the exceptional support he provided today. He is the sole reason I ch…
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Shout out to Taylor!North Carolina customer service employee named Taylor was absolutely amazing. She seriously needs a…
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Customer serviceI also spoke to Aiden today he was very friendly, informative and quick. Enjoyed his suggestions an…
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Shoutout to Darius - customer service/retention lineOur bills were getting too high so we called to downgrade our internet. Darius offered us a bundle …
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Kudos to Smiley in Wesley Chapel!We had to visit a Spectrum store this morning to replace my husband’s phone. Smiley was so helpful!…
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RE: Larry the Cable Guy in Orlando, FLI would like to send a Kudos out to Larry the Cable Guy. I had him out to fix an internet issue. He…
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Rave to pass alongI just wanted to make sure this hopefully gets to someone and maybe her boss I’m not sure. Her na…
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Shakeela from North Carolina!I just spoke to Shakeela at Customer Services (4/17/2026) and rate our conversation/attention to de…
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Roger based in TexasRoger went above and beyond to make sure that I was receiving the best deal, as I called to cancel …
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Shout out to Eddie in Customer Solutions in Austin, Texas!Eddie was absolutely amazing today! Called to lower my bill. He was so pleasant! His customer servi…
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Thank you, Kevin in Customer Solutions from Orlando / Lake Mary!I'm writing to give a shout-out to Kevin, who just set me up for my move, made sure I had the …
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Quinton from OhioI just had the best experience with Quinton from Ohio. He was smart, kind, humorous and easy going.…
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A job well done for KhalilThis Post is to recognize an employee for their efforts including going above and beyond and being …
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Porting my phone number from FrontierI would like to commend Jay from Columbus, OH He went the extra mile to get my phone number from F…
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upgrading cable serviceMarget (hopefully I spelled this correctly) in St Louis was super helpful in assisting us with upgr…
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How can I Leave Positive Feedback for a Recent Technician?Hello, I just had a technician visit today and he was very thorough and actually fixed the issue. I…
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Megan from Customer Solutions you are amazingOverspent Didn’t plan Not prepared For unintended events. Got behind Wound tight New expenses …
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Yasmn from Tampa Bay Area- Customer SolutionsI was determined to contact Spectrum to cancel my home internet but Yasmn along with her profession…
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Priscilla was a Huge helpMy initial reason for contacting a customer service rep was to inquire about adding the flip phone …
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Outstanding RepresentativeSean, a phone rep from Ohio, was absolutely amazing! He was so charismatic and really tried to help…
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Shout out for Joshua who visited us yesterdayThe short version of the issue first: We have Tivo with a CableCard. Spectrum jumped the gun in cha…
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Sean with customer service is the manNot sure how to contact anyone in management but I just had to order service and make changes to pr…
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Spectrum Review: Zekeia (Account Management, Texas)I am writing this review to give a huge shout-out to Zekeia in the Account Management department in…
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Fantastic Customer ServiceDarius helped me get my phone connected to spectrum mobile. He called and followed up multiple time…
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Peak Customer Service from RosieI want to thank Rosie for helping with my billing and device issues today, 2/22/2026 2:30pm - 3:00p…
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Excellent Employee and ServiceRefreshing, excellent Customer Service! New Service today 2-22-2026. Had the pleasure of having T…
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