Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Employee Kudos from Customers
Tell us about your positive experience, a job well done or recognize an employee for their efforts including going above and beyond
Discussion List
-
Porting my phone number from FrontierI would like to commend Jay from Columbus, OH He went the extra mile to get my phone number from F… -
upgrading cable serviceMarget (hopefully I spelled this correctly) in St Louis was super helpful in assisting us with upgr…
-
How can I Leave Positive Feedback for a Recent Technician?Hello, I just had a technician visit today and he was very thorough and actually fixed the issue. I…
-
Megan from Customer Solutions you are amazingOverspent Didn’t plan Not prepared For unintended events. Got behind Wound tight New expenses …
-
Yasmn from Tampa Bay Area- Customer SolutionsI was determined to contact Spectrum to cancel my home internet but Yasmn along with her profession…
-
Priscilla was a Huge helpMy initial reason for contacting a customer service rep was to inquire about adding the flip phone …
-
Outstanding RepresentativeSean, a phone rep from Ohio, was absolutely amazing! He was so charismatic and really tried to help…
-
Shout out for Joshua who visited us yesterdayThe short version of the issue first: We have Tivo with a CableCard. Spectrum jumped the gun in cha…
-
Sean with customer service is the manNot sure how to contact anyone in management but I just had to order service and make changes to pr…
-
Spectrum Review: Zekeia (Account Management, Texas)I am writing this review to give a huge shout-out to Zekeia in the Account Management department in…
-
Fantastic Customer ServiceDarius helped me get my phone connected to spectrum mobile. He called and followed up multiple time…
-
Peak Customer Service from RosieI want to thank Rosie for helping with my billing and device issues today, 2/22/2026 2:30pm - 3:00p…
-
Excellent Employee and ServiceRefreshing, excellent Customer Service! New Service today 2-22-2026. Had the pleasure of having T…
-
Darius is the best!!I was initially frustrated when I first called, but Darius helped calm me down, and that takes a sp…
-
Kudos to DariusWas looking to disconnect my service, I'm pretty stubborn and was not expecting to make any ki…
-
Kudos to Parker in the Silas Creek Parkway office-Winston-Salem, NCParker was so helpful to my husband and me in resolving our issue. He was most knowledgeable, court…
-
GREAT JOB HEATHER FROM KYI had the pleasure of chatting with Heather from KY. She was so kind, caring, and polite. She was a…
-
ReviewMy husband and I recently went into the Spectrum store in Chesterfield, MO. We wanted to find out …
-
Great service in Mansfield, OHI wanted to give a shout out to Tasia, Frank and Brandon at the Mansfield, OH Spectrum store. We wa…
-
Great service from Spectrum tech repI had the best experience with Anthony last week in Sheffield, OH. He installed four Zumos and 1 n…
-
Kudos to AngelI am giving kudos to the spectrum store specialist angel. From the Lancaster CA location on 1104 w …
-
Kudo - Customer Service Representative - CookieI had the pleasure of speaking with Cookie from Kansas City tonight 1/30/2026. I was having difficu…
-
Kudo - Excellent Customer ServiceTonight 1/30/2026 I spoke with Jatae from Austin Texas as I wanted to remove my sports package from…
-
Exceptional service and great manners by Technician EvanI want to give the highest possible praise to Evan Hunter(I believe that’s what he said his last n…
-
Technician Jack WI wanted to let you know how help the technician Jack W was for our office in in Louisville, KY. We…
-
Excellent Customer Care - Nina PI have to share, what has to be the best customer service I have ever experienced. Nina P. Orlando…
-
Kudos to Ricardo from AustinRicardo helped me today. After speaking with 2 other reps giving me the same answer of “nothing we …
-
Big Thanks To Matthew for Customer Service in MiamiWas a big help in aiding with account issues very helpful.
-
Kudos to AllisterHuge thanks to Allister of the Pearl City, HI store, for his patience and expertise while attemptin…
-
Zach from RenoZach was awesome. Great customer service, kept me informed the entire process of what he was doing,…
Categories
Popular Tags
- Internet 265
- Customer Service 156
- Troubleshooting 126
- Spectrum Mobile 111
- Channels and Programming 111
- Spectrum TV App Feedback 105
- My Spectrum App 98
- Feedback 83
- email 82
- Modem 75
- cDVR / Cloud DVR 74
- Error Codes 60
- Outage 53
- Slow Speeds 49
- Roku 44
- Set Top Box 40
- Xumo 37
- Spectrum 36
- High Split 31
- billing 30
- Apple Watch 21
- Resolved 18
- IPv6 16
- 4K Streaming 15
- Voicemail 14