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Discussion List
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Why can't you refund a downgrade just hours after charging for higher plan?I am particularly tight on money since I haven't been able to work the last couple of weeks. … -
Why is it so hard to Cancel service??!I have called 3 times and chatted twice to cancel my service. Anytime I mention to the automation … -
Why Is spectrum on demand so far behindWhy is Spectrum On Demand so far behind on ABC, CBS and NBC episodes?? I can see these MISSING epis… -
Firmware Bug: SAX2V1R/SAX1V1K Router Incompatible with Intel Wi-Fi 7 (BE200) & Wi-Fi 6 ClientsI am reporting a reproducible firmware incompatibility between the Spectrum WiFi 6 routers (Models … -
Get one login for multiple accountswhy won’t Spectrum upgrade the app to allow for just one login to see multiple accounts? I have S… -
Unable to report an outage and given the runaround by chatTwo nights ago I got a notification that my security camera was offline at around 1 am, when I chec… -
When will Spectrum get Multiview?It seems that ALL the major TV providers offer multiview except for spectrum. These providers inclu… -
Ability to sign out streaming devices from website/app profileIt would be great if we had the ability to remotely sign out streaming devices in the event that de… -
Closed CaptionsI like that the DVR fast forward feature has been changed to a more user friendly format. Next, how… -
TV App Suggestionshi there, I have some feedback and suggestion regarding the spectrum streaming tv app. it would b… -
Spectrum Mobile Phone and Watch Number SharingAt the recommendation of a friend, I switched from Verizon to Spectrum Mobile. I had watches with … -
Add the SEC channel in the 900's channels.In the channel line up in the 900's you have all the espn channels as well as the ACC channel … -
Wires Hanging Low in Front of PropertyThe Spectrum wires are hanging really low in front of our property. Our property was damaged by st… -
Why does the grants pass store not have a dedicated worker for returns and pick-ups?That idea Would be totally beneficial and make your customers happy. Or have a drop box for returns. -
Over the air channel.Why did they remove the over the air news channel? -
Feature RequestI use the Spectrum app on my Samsung TV and I want to auto-load the app, when I turn on my TV. I e… -
How do I get the Spectrum TV Choice package?I have Spectrum TV Streaming and wish to change to the TV Choice package, it does not offer that as… -
Website Being BlockedI am a Spectrum customer for my business. I created a Squarespace website when I rebranded my busi… -
Can Spectrum mobile offer Google Pixel smartwatches?Currently you offer Apple or Samsung smart watches, but I really like for you to offer some others … -
Why did I have to go to a Spectrum store to talk to a person?I am a 7 woman who has just returned home from back surgery. I called Spectrum to get a wi-fi netw… -
Channel RequestI’m in Los Angeles. Please add KCAL+ (seen over-the-air on subchannel 9.6) to your lineup. This sub… -
Kids apple watchPlease consider allowing for kids Apple Watch to have cellular service without needing an additiona… -
Great service!Zachary in Biddeford Maine was the bomb. Had to move three devices to spectrum mobile. Very patient… -
Spectrum Guide DVR not allowing recording all channelsThere used to be an option of selecting “all channels” when a program was shown on different channe… -
Spectrum TV AdsWe are Spectrum TV/Internet customers, so we see your TV ads frequently. Initially, we were actuall… -
Xumo Streaming Box vs Standard Cable BoxWhen I learned that the issue of pausing live tv had been resolved on the Xumo Streaming Box, I dec… -
We need to be able to block more sendersI spend an inordinate amount of time deleting spam emails from my box. I report them all as spam bu… -
Thanks Spectrum For Adding Max, Paramount+, Disney+, Peacock, and AMC+Hello Spectrum! Thank your adding ad-supported versions of Max, Paramount+, Disney+, Peacock, and A… -
PBS PassportAdd PBS Passport app to the Xumo box!!! -
Spectrum NewsI just wanted to drop a line and add a thanks for the Spectrum News app. Especially when you give p…
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