Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Suggestions and Feedback
Let us know what you like about the community or our services as well as suggestions for improvements. You can also share your experiences and provide feedback.
Discussion List
-
Great service from DianaHad a puzzling issue with logging into an app on me tv. Diana patiently stayed with me on a chat f… -
fantastic customer serviceI recently had an interaction with customer service to resolve a few billing issues. Anastasia help…
-
Thank you for your prompt and knowledgable service!I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might …
-
Not a question, just some good customer serviceMy wife and I had a lot of poor experiences with customer service, internet, and somehow our accoun…
-
how do I leave a good report on recent service?Yesterday's technician,Adam,arrived at my house at the agreed upon time and was polite, knowledgeab…
-
Repeated XSTLP-4001 ErrorsHi. I receive an XSTLP-4001 error message at least daily, sometimes multiple times in a day. Restar…
-
Compliment to StevenI’d like to post this feedback and big compliment to Steven who have helped me resolve the issue I …
-
Why is my account listing the wrong plan?Signed up in store for 1 gig internet and premium tv, they gave me the wrong tv package so I called…
-
Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…
-
-
One locally produced program is blocked each weekWBAY TV (Green Bay, WI) produces a sports program entitled, Cover 2. It airs every Sunday night ar…
-
Scheduled maintenanceWhy schedule a maintenance when internet is down when it's not completed during time stated in emai…
-
Where are we able to give compliments???Randall, tech from the Fond du Lac, WI office---Thank you for spending the time to find out what ou…
-
Kudos to RaphaelFeedback: We had intermittent internet access for weeks, and half-a-dozen phone conversations with …
-
Sunday NFL Ticket from EverPasswhat’s the difference between a Business account and residential when it comes to being able to get…
-
how long does it take to equipment return confirmation receipt?Returned equipment to a spectrum store and did not receive a physical or digital receipt when I dro…
-
Internet100 plans not qualifying for Autopay Discount?More of a PSA kind of thing because of the restrictions for getting on this plan now... but also a … -
Categories
Popular Tags
- Internet 192
- Troubleshooting 99
- Spectrum Mobile 91
- Channels and Programming 86
- Customer Service 82
- Spectrum TV App Feedback 82
- My Spectrum App 74
- Modem 62
- cDVR / Cloud DVR 59
- email 53
- Error Codes 52
- Feedback 49
- Slow Speeds 38
- Roku 35
- Outage 32
- Set Top Box 27
- Xumo 19
- Resolved 18
- Apple Watch 18
- IPv6 13
- billing 11
- Speed Boost 10
- On Demand 10
- Voicemail 9
- 4K Streaming 9