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Discussion List
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Spectrum Tech finally fixes it!!!I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove… -
Kudos to KodiKodi was amazing and very helpful. Great customer service hope to get her again the next time I cal…
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ComplimentSid came to my mom's place yesterday in St Pete FL at 2 and didn't leave til 6 because he insisted …
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excellent job!My 80+ year old mother had a problem with her internet being down today, and I was incredibly impre…
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Spectrum TV AdsWe are Spectrum TV/Internet customers, so we see your TV ads frequently. Initially, we were actuall…
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Xumo Streaming Box vs Standard Cable BoxWhen I learned that the issue of pausing live tv had been resolved on the Xumo Streaming Box, I dec…
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Best Customer Service experience today!Hello Everyone - Rishi…Super big shout out to you!! 😀 He was our Customer Service Representative we…
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Amazing Customer ServiceTLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon…
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Customer service is AwesomeMy customer service agent Valu was very kind, helpfull, and understanding our situation with moving…
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Great Customer ServiceI just want to shout out Jake, a customer service agent from Spectrum West Covina, CA. I am highly …
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Positive FeedbackI've been looking for about twenty minutes online and then had an online chat to find a way to prov…
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Service callI had an awesome experience with my installer today. How and where can I rave about my technician a…
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We need to be able to block more sendersI spend an inordinate amount of time deleting spam emails from my box. I report them all as spam bu…
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Great experience!This weekend I had the pleasure of getting helped by Olivia of Kansas City. Her service management…
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Thanks Spectrum For Adding Max, Paramount+, Disney+, Peacock, and AMC+Hello Spectrum! Thank your adding ad-supported versions of Max, Paramount+, Disney+, Peacock, and A…
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PBS PassportAdd PBS Passport app to the Xumo box!!!
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There wasn't anywhere to post this...but there should be!!To whom it may concern: Tbh...my experience thus far with spectrum has been BEYOND UNSATISFACTORY!!…
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Customer service complimentI just wanted to thank Rob from the store at the Independence Mall in Wilmington NC for helping me …
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Support Feedback from todayI insist that a supervisor be informed that TRINITY helped me today with my new cable modem and w…
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Spectrum NewsI just wanted to drop a line and add a thanks for the Spectrum News app. Especially when you give p…
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Positive FeedbackI want to express my appreciation for my recent experience with Jessica from Spectrum while canceli…
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Customer Retention Review at Spectrum - For RishiReview for Rishi at Spectrum I just wanted to take a moment to recognize Rishi for the exceptional …
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Please add Max, Paramount+, Disney Basic, and Peacock to World "No Clock" BoxesGood Evening This is a request to consider adding Max, Paramount+, Disney Basic, and Peacock stream…
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Positive feedbackHello, I just had an incredibly positive experience with a phone rep named Sekayi. Is there a way f…
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My Choice ChannelsI have followed every instruction on every forum on how to change my 15 channels and there is no op…
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Excellent customer supportJust leaving some kudos for Rishi who helped me over the phone. Very helpful and friendly.
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Just saying thank you.I'm sure this isn't the place for a comment, but I have to say this. Brand new customer here, due …
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On-Demand Clock Issues with and without CommercialsEver since I first started with Spectrum (a couple years ago), my On-Demand streaming of any progra…
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New Cable BoxesWe recently had an appointment with Spectrum and they replaced both of the cable boxes. It's always…
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