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Discussion List
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Positive FeedbackChristopher was an amazing technician that did everything he possibly could to help fix my issue to… -
How do I get the Spectrum TV Choice package?I have Spectrum TV Streaming and wish to change to the TV Choice package, it does not offer that as…
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Spectrum just installed a new wall unit I guess to update something. I think it's a nightmare!I'm 66 years old and this new technology makes me want to pull all my hair out! The new remote is e…
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Website Being BlockedI am a Spectrum customer for my business. I created a Squarespace website when I rebranded my busi…
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Can Spectrum mobile offer Google Pixel smartwatches?Currently you offer Apple or Samsung smart watches, but I really like for you to offer some others …
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How to get my account credited?How do I get credit on my account or a discount since my internet has been down 4 or 6 times in the…
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Why did I have to go to a Spectrum store to talk to a person?I am a 7 woman who has just returned home from back surgery. I called Spectrum to get a wi-fi netw…
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Channel RequestI’m in Los Angeles. Please add KCAL+ (seen over-the-air on subchannel 9.6) to your lineup. This sub…
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Excellent customer serviceMy wife and I visited our local Spectrum office in Cleveland, TN. to have her cell phone service t…
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Great serviceI was just on the phone with Spectrum adjusting my elderly mother's cable package. We spoke with Tr…
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Customer Service Feedback - Orlando FLI would like to recognize Angelica from customer service in Orlando FL for being very pleasant on t…
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Customer Service FeedbackI just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire T…
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Glenway Store- Cincinnati, OhioAbout a month ago I went into this store and met one of the worst customer service people I've ever…
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Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin…
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Thank you Mike! Spectrum Employee of the Year!We have been having issues with our router for months. Mike came to our home and was right on time.…
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Kudos to EmmettWe had a tech stop by yesterday…at the church, he has been with you guys for five years, knowledgea…
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Thank you, Alexander!I just wanted to share a nice experience me and my wife had with a technician that came out to help…
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Kids apple watchPlease consider allowing for kids Apple Watch to have cellular service without needing an additiona…
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Promote Colton!Hello Spectrum. I want to share with you the most positive experience I've had with a contractor of…
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Customer ServiceBrandy from San Diego was truly amazing! I haven't had such a great experience with customer servic…
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Kudos to ChristopherI just wanted to compliment Christopher who came by to review an outage at our residence. He was o…
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Great service!Zachary in Biddeford Maine was the bomb. Had to move three devices to spectrum mobile. Very patient…
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Spectrum Guide DVR not allowing recording all channelsThere used to be an option of selecting “all channels” when a program was shown on different channe…
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Spectrum Tech finally fixes it!!!I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove…
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Kudos to KodiKodi was amazing and very helpful. Great customer service hope to get her again the next time I cal…
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ComplimentSid came to my mom's place yesterday in St Pete FL at 2 and didn't leave til 6 because he insisted …
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excellent job!My 80+ year old mother had a problem with her internet being down today, and I was incredibly impre…
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Spectrum TV AdsWe are Spectrum TV/Internet customers, so we see your TV ads frequently. Initially, we were actuall…
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Xumo Streaming Box vs Standard Cable BoxWhen I learned that the issue of pausing live tv had been resolved on the Xumo Streaming Box, I dec…
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