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Discussion List
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This app is complete garbageIt plays a recording for 10 minutes and then goes black. Who wrote this crap? iOS app refuses to …
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fantastic customer serviceI recently had an interaction with customer service to resolve a few billing issues. Anastasia help…
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Thank you for your prompt and knowledgable service!I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might …
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Not a question, just some good customer serviceMy wife and I had a lot of poor experiences with customer service, internet, and somehow our accoun…
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how do I leave a good report on recent service?Yesterday's technician,Adam,arrived at my house at the agreed upon time and was polite, knowledgeab…
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Repeated XSTLP-4001 ErrorsHi. I receive an XSTLP-4001 error message at least daily, sometimes multiple times in a day. Restar…
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Compliment to StevenI’d like to post this feedback and big compliment to Steven who have helped me resolve the issue I …
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Why is my account listing the wrong plan?Signed up in store for 1 gig internet and premium tv, they gave me the wrong tv package so I called…
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Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…
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One locally produced program is blocked each weekWBAY TV (Green Bay, WI) produces a sports program entitled, Cover 2. It airs every Sunday night ar…
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Scheduled maintenanceWhy schedule a maintenance when internet is down when it's not completed during time stated in emai…
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It is Helpful to Use the Search Box at the Community Forums Before PostingTip, Using the Search box at the Community Forum before posting will help members avoid duplicate t…
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Spectrum Should Work on a Deal with NBC to Add Peacock Streaming For TV Select CustomersYes, I think that this would be an excellent programing addition. Satch
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Where are we able to give compliments???Randall, tech from the Fond du Lac, WI office---Thank you for spending the time to find out what ou…
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Kudos to RaphaelFeedback: We had intermittent internet access for weeks, and half-a-dozen phone conversations with …
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Sunday NFL Ticket from EverPasswhat’s the difference between a Business account and residential when it comes to being able to get…
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how long does it take to equipment return confirmation receipt?Returned equipment to a spectrum store and did not receive a physical or digital receipt when I dro…
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Internet100 plans not qualifying for Autopay Discount?More of a PSA kind of thing because of the restrictions for getting on this plan now... but also a …
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