Join the conversation in our public space to share knowledge, ask questions and get answers
I paid $7,300 to have internet brought back into our neighborhood. Eventually we switched from T-Mobile to Spectrum mobile. We've had other carriers but we've never had a sell signal. I have to travel literally 5 mi from my house to get any kind of signal. There are no cell towers. We depend on Wi-Fi calling. Sometimes it…
I am a Spectrum Internet customer. Please give me the ability to create a guest account (SSID) on the router. I do not want to have to buy my own router just to accomplish this one simple task. A guest account is a basic security feature that Spectrum should never have blocked customers from having on its routers.
Please add an option to toggle on/off Dolby Digital 5.1 Surround Sound in the Spectrum TV app, regardless of platform. This would include smart TVs (regardless of brand) that support the app, Roku devices, and Apple TV, as well as on the Spectrum TV app for smartphones and tablets. This would benefit customers who use…
I have received two emails asking me to complete an annual survey, and the link in both does not land on a viewable page. I just get the spinning icon, and refreshing is ineffective. I tried to access Feedback and suggestion from the home page menu at spectrum.net. but that menu item has no link at all.
I find the DVR function extremely frustrating. You can't record all games for an individual team, I search for a NFL team and get no results (How is that even possible?) and the guide doesn't let you go out for more than a week to record the games individually. Other companies such as Dish, YouTubeTV allow you to pick a…
Years ago we left Spectrum for TV/Streaming because they lost ABC/ESPN in their fight with Disney. At the time I sent numerous emails to Spectrum telling them that they were a relatively small fish in a very big pond and should just take whatever deal Disney is offering and be happy. They didn't. They held out and got a…
I decided to try to modify my service so that i could Auto Pay my bill and find out if there was a cheaper service. I used chat versus using the phone and it was an awesome experienced. I got Abby as a service representative and I want to let you know you have a wonderful service person working for you. She was not only…
My spectrum services have been down for over 24 hours! THIS IS ABSOLUTELY RIDICULOUS! I work from home and am losing money due to the outage! They don’t have any answers about what the issue is or how long it would take to fix when you call. Unreliable service and horrible customer service. They will be losing a customer…
It is really irritating to have to manually reset the Guide to Favorites at startup. Can you create a setting so that it defaults to Favorites?
It looks like you're new here. Sign in or register to get started.