Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Suggestions and Feedback
Let us know what you like about the community or our services as well as suggestions for improvements. You can also share your experiences and provide feedback.
Discussion List
-
Xumo Streaming Box vs Standard Cable BoxWhen I learned that the issue of pausing live tv had been resolved on the Xumo Streaming Box, I dec… -
Why isn't your store in Greenville MI open when it clearly states on the door that your supposed toI was told to post here. Pretty sure my 1 star review gave me a automated response though. Waited 4…
-
No 5 channel sound from Spectrum App/XumoI am new to Spectrum App/Xumo. I am very shocked regarding not having 5 channel sound from Xumo an…
-
Best Customer Service experience today!Hello Everyone - Rishi…Super big shout out to you!! 😀 He was our Customer Service Representative we…
-
Amazing Customer ServiceTLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon…
-
Customer service is AwesomeMy customer service agent Valu was very kind, helpfull, and understanding our situation with moving…
-
Great Customer ServiceI just want to shout out Jake, a customer service agent from Spectrum West Covina, CA. I am highly …
-
Positive FeedbackI've been looking for about twenty minutes online and then had an online chat to find a way to prov…
-
Service callI had an awesome experience with my installer today. How and where can I rave about my technician a…
-
We need to be able to block more sendersI spend an inordinate amount of time deleting spam emails from my box. I report them all as spam bu…
-
Great experience!This weekend I had the pleasure of getting helped by Olivia of Kansas City. Her service management…
-
Thanks Spectrum For Adding Max, Paramount+, Disney+, Peacock, and AMC+Hello Spectrum! Thank your adding ad-supported versions of Max, Paramount+, Disney+, Peacock, and A…
-
PBS PassportAdd PBS Passport app to the Xumo box!!!
-
There wasn't anywhere to post this...but there should be!!To whom it may concern: Tbh...my experience thus far with spectrum has been BEYOND UNSATISFACTORY!!…
-
Customer service complimentI just wanted to thank Rob from the store at the Independence Mall in Wilmington NC for helping me …
-
Support Feedback from todayI insist that a supervisor be informed that TRINITY helped me today with my new cable modem and w…
-
Spectrum NewsI just wanted to drop a line and add a thanks for the Spectrum News app. Especially when you give p…
-
Positive FeedbackI want to express my appreciation for my recent experience with Jessica from Spectrum while canceli…
-
Customer Retention Review at Spectrum - For RishiReview for Rishi at Spectrum I just wanted to take a moment to recognize Rishi for the exceptional …
-
Please add Max, Paramount+, Disney Basic, and Peacock to World "No Clock" BoxesGood Evening This is a request to consider adding Max, Paramount+, Disney Basic, and Peacock stream…
-
Positive feedbackHello, I just had an incredibly positive experience with a phone rep named Sekayi. Is there a way f…
-
My Choice ChannelsI have followed every instruction on every forum on how to change my 15 channels and there is no op…
-
Excellent customer supportJust leaving some kudos for Rishi who helped me over the phone. Very helpful and friendly.
-
Just saying thank you.I'm sure this isn't the place for a comment, but I have to say this. Brand new customer here, due …
-
-
On-Demand Clock Issues with and without CommercialsEver since I first started with Spectrum (a couple years ago), my On-Demand streaming of any progra…
-
New Cable BoxesWe recently had an appointment with Spectrum and they replaced both of the cable boxes. It's always…
-
Great Service!Yesterday my cable/Internet went out. An appointment was made for the next day, before the day was …
-
Kudos Kudos KudosI was assisted today by an agent by the name of Amber operator# 3773 she did a phenomenal job and s…
-
Lifeline ProgramI live in Connecticut, and I qualify for the Lifeline program. When I called customer service to gi…
Categories
Popular Tags
- Internet 220
- Customer Service 107
- Troubleshooting 107
- Spectrum Mobile 100
- Channels and Programming 95
- Spectrum TV App Feedback 92
- My Spectrum App 84
- Modem 67
- Feedback 63
- cDVR / Cloud DVR 62
- email 61
- Error Codes 56
- Slow Speeds 46
- Roku 39
- Outage 38
- Set Top Box 33
- Xumo 30
- Apple Watch 22
- billing 19
- Resolved 18
- Spectrum 15
- IPv6 14
- On Demand 12
- Voicemail 12
- 4K Streaming 11