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Discussion List
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Can Spectrum use another delivery service?Let me say this, FedEx is awful. To be fair though, my phone, that I bought off of spectrum, came o… -
Customer Service Feedback - Orlando FLI would like to recognize Angelica from customer service in Orlando FL for being very pleasant on t…
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Customer Service FeedbackI just wanted to note that Decimus was absolutely amazing and assisted me with connecting my Fire T…
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Glenway Store- Cincinnati, OhioAbout a month ago I went into this store and met one of the worst customer service people I've ever…
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Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin…
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Thank you Mike! Spectrum Employee of the Year!We have been having issues with our router for months. Mike came to our home and was right on time.…
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Kudos to EmmettWe had a tech stop by yesterday…at the church, he has been with you guys for five years, knowledgea…
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Thank you, Alexander!I just wanted to share a nice experience me and my wife had with a technician that came out to help…
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Kids apple watchPlease consider allowing for kids Apple Watch to have cellular service without needing an additiona…
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Promote Colton!Hello Spectrum. I want to share with you the most positive experience I've had with a contractor of…
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Customer ServiceBrandy from San Diego was truly amazing! I haven't had such a great experience with customer servic…
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Kudos to ChristopherI just wanted to compliment Christopher who came by to review an outage at our residence. He was o…
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Great service!Zachary in Biddeford Maine was the bomb. Had to move three devices to spectrum mobile. Very patient…
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Spectrum Guide DVR not allowing recording all channelsThere used to be an option of selecting “all channels” when a program was shown on different channe…
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Spectrum Tech finally fixes it!!!I would like to provide feedback on an exceptional service by one of your Techs!! I have tried ove…
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Kudos to KodiKodi was amazing and very helpful. Great customer service hope to get her again the next time I cal…
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ComplimentSid came to my mom's place yesterday in St Pete FL at 2 and didn't leave til 6 because he insisted …
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excellent job!My 80+ year old mother had a problem with her internet being down today, and I was incredibly impre…
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Spectrum TV AdsWe are Spectrum TV/Internet customers, so we see your TV ads frequently. Initially, we were actuall…
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Xumo Streaming Box vs Standard Cable BoxWhen I learned that the issue of pausing live tv had been resolved on the Xumo Streaming Box, I dec…
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Best Customer Service experience today!Hello Everyone - Rishi…Super big shout out to you!! 😀 He was our Customer Service Representative we…
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Amazing Customer ServiceTLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon…
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Customer service is AwesomeMy customer service agent Valu was very kind, helpfull, and understanding our situation with moving…
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Great Customer ServiceI just want to shout out Jake, a customer service agent from Spectrum West Covina, CA. I am highly …
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Positive FeedbackI've been looking for about twenty minutes online and then had an online chat to find a way to prov…
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Service callI had an awesome experience with my installer today. How and where can I rave about my technician a…
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We need to be able to block more sendersI spend an inordinate amount of time deleting spam emails from my box. I report them all as spam bu…
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Great experience!This weekend I had the pleasure of getting helped by Olivia of Kansas City. Her service management…
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Thanks Spectrum For Adding Max, Paramount+, Disney+, Peacock, and AMC+Hello Spectrum! Thank your adding ad-supported versions of Max, Paramount+, Disney+, Peacock, and A…
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PBS PassportAdd PBS Passport app to the Xumo box!!!
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