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Discussion List
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Excellent customer supportJust leaving some kudos for Rishi who helped me over the phone. Very helpful and friendly. -
Just saying thank you.I'm sure this isn't the place for a comment, but I have to say this. Brand new customer here, due …
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On-Demand Clock Issues with and without CommercialsEver since I first started with Spectrum (a couple years ago), my On-Demand streaming of any progra…
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New Cable BoxesWe recently had an appointment with Spectrum and they replaced both of the cable boxes. It's always…
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Great Service!Yesterday my cable/Internet went out. An appointment was made for the next day, before the day was …
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Kudos Kudos KudosI was assisted today by an agent by the name of Amber operator# 3773 she did a phenomenal job and s…
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Lifeline ProgramI live in Connecticut, and I qualify for the Lifeline program. When I called customer service to gi…
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Great service by Tom GHad to call out Spectrum service, 2nd time in two days. thought first visit issue was resolved, bu…
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Device name change and pause schedulehi i noticed when i have a pause schedule defined on the app for certain devices, if the user chang…
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Great Service techsGreat customer service today from Garrett. Spectrum sent him over to get our internet back up after…
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Great staff at Spectrum officeOn Dec. 8, I was at the Chillicothe (Ohio) Spectrum office to pick up a self-installation kit. Ther…
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Excellent Customer Support!On Dec. 8, I had one of the BEST customer support experiences with Tanitra. She got me all set up f…
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Great service from DianaHad a puzzling issue with logging into an app on me tv. Diana patiently stayed with me on a chat f…
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fantastic customer serviceI recently had an interaction with customer service to resolve a few billing issues. Anastasia help…
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Thank you for your prompt and knowledgable service!I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might …
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Not a question, just some good customer serviceMy wife and I had a lot of poor experiences with customer service, internet, and somehow our accoun…
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how do I leave a good report on recent service?Yesterday's technician,Adam,arrived at my house at the agreed upon time and was polite, knowledgeab…
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Compliment to StevenI’d like to post this feedback and big compliment to Steven who have helped me resolve the issue I …
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Thanks!I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in th…
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