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Great experience!

Smi1ingbri11iantly
Smi1ingbri11iantly Posts: 1 Newcomer
edited April 1 in Suggestions and Feedback

This weekend I had the pleasure of getting helped by Olivia of Kansas City. Her service management knowledge, skill and handling are the most incredible I’ve ever experienced. She has a can-do, bright and positive outlook on problem-solving. She’s graciously tenacious. And Olivia has a very keen ear. She listens to everything and gets to the heart of what it is needed. Olivia made me happier than kids on Christmas morning! I’m proud to be a loyal Spectrum customer. I look forward to maintaining my internet services with the company no matter what.


Please, give Olivia a raise/promotiom and paid vacation. She deserves it! 😂

Best Answer

  • James_M
    James_M Posts: 5,241 ✅ Verified Employee Moderator
    Answer ✓

    Hi & welcome!

    Thanks for sharing your kind words and we are thrilled to hear about your positive experience. I was able to locate your account using your registration information, and I have shared your feedback with Olivia's leadership.

    Please reach out anytime you have a question about or issue with your services.

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