Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Thank you, Alexander!

SalyerKid
SalyerKid Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

I just wanted to share a nice experience me and my wife had with a technician that came out to help us. We are located in Cheviot, OH. His name was Alexander, he was really nice, knowledgeable and helpful! Our issue ended up being a problem for Duke Energy but he immediately troubleshooted - found out what was wrong, let us know what to do and even put a quick, zip-tie fix on an old junction/fuse box on the outside of our house that has been falling apart for years. My wife was absolutely thrilled, thank you again, Alexander!

Comments

  • William_M
    William_M Posts: 1,778 ✅ Verified Employee Moderator

    Hey @SalyerKid, welcome to our community!

    Thanks so much for taking the time to share your experience with Alexander! It's wonderful to see how he was able address your issues even when it wasn't a problem on our end. I'll be happy to forward your compliments about him.

This discussion has been closed.

Categories