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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Amazing customer service from rep. Jeri

Maisietf
Maisietf Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

Call center representative Jeri gave me amazing customer service via the customer support phone line. I will certainly recommend Spectrum to others in the future based on their genuine care and friendliness.

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Comments

  • Mo_S
    Mo_S Posts: 583 ✅ Verified Employee Moderator

    Good afternoon and welcome @Maisietf,

    Thank you for taking the time to provide your feedback about your interaction with Jeri. I have forwarded your comments to her leadership. Have a safe move!

This discussion has been closed.

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