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Customer Service
Discussion List
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Kudos to DARIUS!! He is wonderful.I would like to give a huge thank-you and kudos to Darius. He was absolutely amazing. He was kind, … -
Support Tech MariaI was just assisted by a Customer Support person named Maria who is incredibly helpful and extremel…
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Ashieya is the GOAT (Customer Service Orlando)I spoke with Ashieya in Customer Service in Orlando today and she was hands down the absolute best …James_from_Orlando 31 views 1 comment 1 point Most recent by William_M Employee Kudos from Customers
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Peter - 66th st St Pete FloridaPeter helped me for the second time today. He changed my service, and updated me on all the options…
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Request to whitelist business domain tryswiftlaw.com being blocked on Spectrum InternetHi all, I'm trying to reach my own business website, www.tryswiftlaw.com, but it appears to be…
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Above and beyond customer service received!!!Natasha C. (FL rep), who assisted with adjusting my spectrum service and billing, is a GEM of an in…
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Why is the service unreliable?The service goes out random and I dont get a text half of the time. We ran internet speed checks an…
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employee five star review--Tech Carl Winter Haven,FLCarl the service tech( Winter Haven/Lakeland Spectrum Tech) that went out of his way to assure that…
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Kudos to Jesse - Customer Solutions DepartmentI want to recognize Jesse for the exceptional support he provided today. He is the sole reason I ch…
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Kudos to Smiley in Wesley Chapel!We had to visit a Spectrum store this morning to replace my husband’s phone. Smiley was so helpful!…Answered ✓ Closed aecalder 17 views 1 comment 1 point Most recent by Mo_S Employee Kudos from Customers
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Thank you, Kevin in Customer Solutions from Orlando / Lake Mary!I'm writing to give a shout-out to Kevin, who just set me up for my move, made sure I had the …
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Megan from Customer Solutions you are amazingOverspent Didn’t plan Not prepared For unintended events. Got behind Wound tight New expenses …Answered Closed Ranestorms_Poetry14 43 views 1 comment 0 points Most recent by William_M Employee Kudos from Customers
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Outstanding RepresentativeSean, a phone rep from Ohio, was absolutely amazing! He was so charismatic and really tried to help…
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Xiaomi Pad 6 Android tabletHello, recently updated my Spectrum TV app on my tablet, and for some reason, it no longer loads an…Answered ✓ Closed 9565307721 49 views 1 comment 0 points Most recent by Edward_T Spectrum TV App Feedback - Android
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What is causing repeated internet/wifi outages this week in east Bradenton?Over the last few days, wifi service repeatedly has been out for long periods. I'd just like t…
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Kudos to Ricardo from AustinRicardo helped me today. After speaking with 2 other reps giving me the same answer of “nothing we …Answered ✓ Closed Banner4unet 55 views 1 comment 1 point Most recent by Lyn_T Employee Kudos from Customers
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Spectrum for the win!i just want to say thank you spectrum! thank you so very much! youre the very best!!! i will never …Closed lydiamarie 23 views 1 comment 1 point Most recent by Jilliana_M Employee Kudos from Customers