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Google review response

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Posts: 1 Newcomer
edited July 23 in Spectrum Mobile

I submitted a review of what I thought about spectrum Mobile which basically says that it sucks if you move and can't continue with Internet service. Bill goes up, limited data, no options for more data and slowest service on the planet after speeds are throttled back(might as well have dial up).

Spectrum responded to my review asking me to get in contact with them on FB, Twitter or here. I wasn't sure on FB so here I am.

Comments

  • Posts: 1,458 ✅ Verified Employee Moderator

    Hey @Stevenv76, welcome to our community!

    Thanks for taking the time to come here and follow up regarding your review. I understand your concern with there being a discount tied to having our internet service, and will happily forward your feedback about it.

    You mentioned in the review that we don't offer larger plans, however we do have an "Unlimited Plus" plan which offers 50 GB of data before speeds are reduced (Compared to the 30 GB Unlimited provides). You can also use our access points, which are more prevalent than ever since they are broadcast from most Spectrum home WiFi routers, which will make it much harder to max your data limit.

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