Managing & Using your Spectrum Account
Tips on managing your account online.
Discussion List
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How to fix error (ALP1301) asking to change my password when I log in on multiple devices ? - SOLVEDI’m getting a 1301 error every couple of weeks when I try to watch the spectrum app or any other ap…
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How do I pay my bill?How do I pay my bill?
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Popular Manage Account TopicsCreating a Spectrum Username How to Pay Your Bill How to Retrieve Your Username or Password…
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How to change username?Doesn't appear to be an option to change username..
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BillHow much is my bill
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security suiteI am trying to install security suite but it won't let me select an operating system. Any ideas?
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Bill PaymentNeed to pay my bill.
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Billdo I owe anything on my bill?
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billing statementreview my statement
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Cant seem to be able to set up paperless billing on my account.I have been trying to set up paperless billing on my account for the past six months. Every time I …
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Cambiar passwordQuiero cambiar mi password
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How can I download the Bills from 2023I am organizing Taxes 2023 and I need report Spectrum.
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Billing questionWhy am I charged a $5 "Payment Processing Fee" on this months bill?
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Account informationI need to update my account information and payment information
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I have been charged for Cable Card even after returning the equipment to spectrum storeTeam, Kindly help with removing the charges related to cable card from my account. Thanks,
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Do I have to return the modem for the Internet as well?The only modem I have is for the Internet, which was sent to me free of charge over a year ago; If …
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Internet installationI need to schedule to have a tech to come out and install my Internet. I’m not able to do it on my …
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Forgot my spectrum nameSpectrum name
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How do I cancel a movie ordered accidentally?I ordered a movie by accident please cancel Lawrence of Arabia we are not watching and credit my ac…
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How do I cancel services?How do I cancel services?
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equipment unavailableI want to be able to update my Wi-Fi password from the Spectrum website but I think I need to click…
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Where can I find Security Shield to toggle on/off when accessing Spectrum on my computer?Where can I find Security Shield to toggle on/off when accessing Spectrum on my computer?
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Need to cancelI need to cancel my spectrum after years of usage due to my apartment forcing me to use their compa…
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My phone number consistently associated with wrong addressIntermittently for years, when I have had a problem and offer my phone number, it gives the operato…
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I keep getting an error trying to create a new user.When I fill in the information on the add new user page, and select 'send invite', I keep getting t…
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How do I get a Copy of my Original Deal with Spectrum?How do i get a Copy of my Original Deal with Spectrum
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How to remove TV service from my accountI'm unable to find a link to remove the Spectrum TV service from my account.
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Why do I need to keep resetting my password?I can't sign in. Its asking me to reset my password. Reference code: RLI-1301
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Forced to reset password AGAINI’m getting extremely annoyed that I continue to be forced to Reset my password. I work from my pri…
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I have been trying to do an account take over online and it keeps going me an error."It looks like something went wrong. Please try again."
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