Managing & Using your Spectrum Account
Tips on managing your account online.
Discussion List
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How do I pay my bill?How do I pay my bill? -
Popular Manage Account TopicsCreating a Spectrum Username How to Pay Your Bill How to Retrieve Your Username or Password… -
Why am I receiving these test messages from 87598 (Spectrum)?Why did I receive these texts from 87598? These texts seem to indicate I have a problem, or I am go…
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Need ability to view billing statementHas it been brought to the attention of the Spectrum IT team that the ability to view a printable b…
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Two Step Verification is not working properly=Anyone else have this problem?Why do we have to go through two step verification every single time we log in from the same browse…
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Why does spectrum keep asking to reset my password to sign in?We experienced this a few weeks ago when trying to sign in through ESPN. Now it asking to reset the…
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Prices vs CompetitionNow that there is finally comparable internet competition in Lancaster, Ohio, are there any plans t…
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Spectrum.net web site's billing issues?On logged in https://www.spectrum.net/billing web page: Its Statement Details' View Printable Stat… -
Can I change my Community username or delete my community accountCan I change my Community username or delete my community account
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Terms and ConditionsI never received a copy of the terms and conditions I signed and the price is different than the do…
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Seasonal hold?I would like to put our account on seasonal hold from Nov 6, 2023 to May 31, 2024. Please advise.
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Viewing the billi want to view my bill
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Season Hold PlusCan someone give me the monthly price on Seasonal Hold Plus?
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How do I set up a direct payment?how do i set up direct payment?
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I'm trying to change my payment plan.I'm trying to change my payment plan.
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How do i add another account to my spectrum app?How do i add another account from a different account to my spectrum app?
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Problem downloading Spectrum antovirusHas anyone else had trouble downloading a version of the Spectrum antivirus app? I got a new laptop…
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Does the router need to be packaged when returning itDo I need to package the router when returning it
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How can I simply cancel my cable without having to wait for 20 minutes on the phoneI have had to wait for more than 15 minutes twice today to simply cancel my cable today. I want t…
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Why did my monthly Internet bill increase?The monthly fee for Spectrum Internet service increased by $5 in September. Why? When and where was…
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Multiple accountsI have two homes that have two separate Spectrum internet accounts. Can both be added to the Spectr…
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why am I unable to place seasonal cottage on seasonal hold?Attempted to place seasonal cottage account on seasonal hold...was told there had to be atleast 9 m…
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SurchargeWhat is the 'Broadcast TV Surcharge' for?
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How do I turn off two factor authentication on Spectrum's website?When logging in to https://www.spectrum.net/account-summary I put in my user name and password, the…
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I have enrolled in the notifcations on my account, yet don't recieve anyI'm currently in an outage, My account has notificaitons for service issues indicated, yet I am not…
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Can't install wifi profile on iPhoneI am trying to install the Wifi profile on my iPhone but I keep getting an invalid profile error wh…
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Why is Two Factor verification code now required every time I log into Spectrum.Ever since the new August roll out of a Spectrum update, I have been required to use two factor ver…
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Spectrum login not working when attempting to setup an apple watchWhen attempting to set up cellular service on my Apple watch, my normal spectrum login username and…
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Billing questionWhy if i paid bill on 8/5 2023 am i getting billed on 8 18 2023
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Take me to where I can change my credit card used for autopay, due to the current cards soon to be eThe credit card used for autopay is soon to expire. How do I change the current card to another one…
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Potential Security Issue with Call ForwardingGood day! About two weeks ago we noticed our home phone would only ring once. We thought it was sp…
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