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Managing & Using your Spectrum Account
Tips on managing your account online.
Discussion List
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Popular Manage Account TopicsCreating a Spectrum Username How to Pay Your Bill How to Retrieve Your Username or Password…
What is the new Voice Recognition Feature?Guys, I called Spectrum for some account information, and was informed by the automated response sy…
Why did I get an email and SMS text notifcation from Spectrum?I received both text and email with my detailed account info including the last 4 digits of my acco…
Is this a real Spectrum email? - Keep Your Spectrum Internet CreditI use my Internet Hourly, we stream movies and i own a Twitch channel. and we play games over the n…
What are the spam filter wildcard characters?One of my email address is being swamped with hundreds of spam/scam emails per week. The TO addres…
Suspicious text messageToday I received a suspicious text, supposedly from the Spectrum Analytics team. Just beware.
I need to renegotiate my service but I have some issues that make talking on the phone difficultI've been putting off renegotiating my service for years because I have some disabilities that make…
Mobile app section no longer has days left for mobile serviceThis was helpful in data management as you knew how many days you had left to use your data. I don’…Answered Closed Jeffscroggins 30 views 1 comment 0 pointsStarted By JeffscrogginsMost recent by James_M
How do I transfer service ?Hello, I need to setup service for a new residence. Will you please advise on the best way to go ab…Answered Closed vinailey_12240 45 views 2 comments 0 pointsStarted By vinailey_12240Most recent by Satch
How do I enable automatic payment?This discussion was created from comments split from: Getting "App Unavailable" message w…
Internet Service disappeared from my accountI've had this trouble before and it seems to have been a billing or service code issue because we o…Answered ✓ Closed Meducare33 85 views 8 comments 0 pointsStarted By Meducare33Most recent by Meducare33
Spectrum Login Error Code IDID-3210i was signed in earlier but when trying to sign back into my account, i get prompted this IDID-3210…
How can I see my statements online?Hello. I received a paper bill from you. I thought I had selected paperless statements. I alread…Answered ✓ Closed bettygrullon 178 views 1 comment 0 pointsStarted By bettygrullonMost recent by Randy_S
Unable to login to My Account ?For the last few days I have not been able to get a login page for my account. I finally went and u…Answered ✓ Closed WAHEAVENER 478 views 3 comments 0 pointsStarted By WAHEAVENERMost recent by Satch
I am getting an error "We're sorry, something didn't quite work right. Please try again later."Whenever I try to login to my account it gives me an error. I've been trying for months unsuccessf…Answered Closed Altheacat 1.6K views 3 comments 0 points
How can I remove a service besides calling?I want to remove a service I never asked for but was put onto my account anyways. The only way I ca…
Can Customers Still Get Paper Statements in the Mail?Guys, With Spectrum moving to paperless billing I originally thought it was a good thing. Now, I am…
What are Spectrum policies for loss of equipment due to a natural disaster?Guys, My heart is breaking for all of the communities affected by the devastation of the tornadoes …
How to set up the method of auto pay?This discussion was created from comments split from: How do I setup auto pay ?.
How do I setup auto pay ?how do i set up autopay
Error on first account login attemptI'm a new internet customer and created an account several days ago. Each time I try to log in I g…Answered ✓ Closed Old_Timer 911 views 19 comments 0 points
Why can I no longer log in to my account?For the past 6 months or so when I have tried to log in to my account I get an error message "…
Switching from Directtv to Spectrum for internet and tvSelf install kit was done properly, but neither the modem or the router will connect. I am thinking…
spectrum account informationwant billing information
add a second name to the bill?hi I want to add my husband name to the bill. is it possible to add a second person to my paper …Answered ✓ Closed alegraofri 130 views 1 comment 0 pointsStarted By alegraofriMost recent by Ruben_R
Need help with Port Forwardning in SAGECOM SAC2V2SEverytime I try to create a reserve IP to use Port Forwarding the app crashes. I do not know what t…
I keep getting Error IDID-2065., I've changed the password at least 3 times. What can be done?I've changed the password at least 3 times. What can be done? No other information is available. C…
Error - Unable to Process PaymentI've gotten this error message every time I try to pay my bill when using Chrome for the past 3-4 m…
IDID-2065 Error messageThis discussion was created from comments split from: Can't Log Into Account on Website.
How can i cancel service?Every time I call or chat to cancel service I wait 30 minutes and when a person connects...they tel…
