Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Managing and Using your Spectrum Account
Tips on managing your account online.
Discussion List
-
How do I view statements or pay my bill?The following information will help you learn how to view and pay your bill on Spectrum.net or the …
-
Why am I frequently being asked to change my password?Every month I seem to have to change the password. Out daughters watch our spectrum when they are a…
-
Seasonal holdThis location is a vacation home for us. I had a seasonal hold from August through early October. …
-
deleting charter.net address when canceling serviceI had two Charter/Spectrum internet accounts. I closed one of them when we sold that residence. Wil…
-
We are moving to another apartment in the same complex and need our services transferred.We are moving from [redacted] and need our services transferred this Saturday, November 23, 2024. …
-
Misleading Service Alert notifications...... For the last few weeks including the last one (resolved) from almost a hour ago, I kept getting…
-
How to add name on accountI need to add Natalia [edited] on my internet and phone bill
-
Multi-Factor AuthenticationWhen will Spectrum enable MFA security for logins? Hacking is real and passwords alone are not the…
-
-
Thank You VincentJust a note to compliment this rep. and his handling of my account. He stayed on the line with me,…
-
The spectrum.net domain appears to be broken?Some key web pages (like supported modems, setting zip code/address for researching services, etc.)…
-
Can’t pay my billI keep getting an error when trying to pay my bill. I try on different devices and browsers. It kee…
-
Security Suite v Spectrum account passwordIs password for Security Suite the same as that of Spectrum primary account?
-
Is this a scam voice message , supposedly from Spectrum?I received this voicemail today. Dear customer this voicemail is to inform you that spectrum is re…
-
Received a message about a 40% bill increase - is this spam?Received a voicemail regarding a 40% increase in my bill. Wondering if this is legitimate?
-
-
how can i get a return label for routeri need a return label for a router that im returning
-
Payment optionhow do i change my payment option?
-
-
My recieptstatement
-
Problem’s & confusionfirst of all I LIKE SPECTRUM,maybe a bit pricey but it’s worth it. …
-
Credit card paymentMy current payment credit card has been compromised. I need to update payment or when you charge m…
-
Pausing/turning certain items off the InternetI had seen on here before that I could pause Internet to another device hooked up to my Wi-Fi, can …
-
Pausing internetCan I pause and even turn off stuff from my Wi-Fi? Preferably in the app? Thanks
-
-
-
Received a phone messageFrom a unidentified number saying that Spectrum is removing a 40% discount from my bill? Is this tr…
-
-
How do I say thank you to customer service?I just got off the phone with a gal. She needs called out. She fixed my issues over the phone. …
-
Spectrum TV App is logging in, but not ESPN or Spectrum.comI've tried loggin into the ESPN app, espn.com on my computer, and spectrum.com on my phone and comp…
-
How do I report suspected scam phone call concerning Spectrum TV service?Hi, I have received numerous phone calls recently asking that I return my cable equipment for my di…
Categories
Popular Tags
- Internet 190
- Troubleshooting 98
- Spectrum Mobile 91
- Channels and Programming 84
- Spectrum TV App Feedback 81
- Customer Service 80
- My Spectrum App 73
- Modem 61
- cDVR / Cloud DVR 59
- email 53
- Error Codes 51
- Feedback 48
- Slow Speeds 38
- Roku 35
- Outage 32
- Set Top Box 24
- Xumo 19
- Apple Watch 18
- Resolved 18
- IPv6 13
- billing 11
- Speed Boost 10
- Voicemail 9
- On Demand 9
- 4K Streaming 9