Managing & Using your Spectrum Account
Tips on managing your account online.
Discussion List
-
Popular Manage Account TopicsCreating a Spectrum Username How to Pay Your Bill How to Retrieve Your Username or Password…
Will I still be charged $199 for upgrade to 1 Gig if the technician says my home cannot support it?Has anyone tried to upgrade to 1Gig only to learn from the technician that your home cannot support…
Unable to bring down the web site's hamburger menu in my old iPhone 6+’s iOS v12.4.8’s Safari app.Hello. I was trying to use Spectrum.net's web site’s tapped top left hamburger menu, but it didn't …
Is it true that Charter/Spectrum will only give its subscribers one credit per year for outages?Is it true that Charter/Spectrum will only give its subscribers one credit per year for outages? Th…
Account Has Been Confirmed, Yet I Cannot Log InWhen I log-in at https://www.spectrum.net/login/ it takes me to a "Confirm Your Account"…
Can't logon to spectrum.netWhen trying to logon to spectrum.net I get the following msg: Not Allowed Access to the page you're…
How do I log out of unwanted devices?I have someone that has access to my spectrum username and password, and I no longer want them to u…
Overseas and can't login to my accountHas anyone else had this problem? I can't login and can't pay my bill as a result... now its in c…
why can't i log in to spectrum ?why can't i log in to spectrum ?Answered Closed davidtilley111 62 views 1 comment 0 pointsStarted By davidtilley111Most recent by Julia_R
Automatically upgraded credit card's date?Weird/Odd. Got and activated a new CC with its same numbers and new expiration date, but spectrum.n…
cancel service.Hi. To cancel my Spectrum cable service, should I call Spectrum first or just take the cable box …
Is there a way to check for rented movies before the new bill?I couldn't find it in the web account. Thank you for reading and hopefully answering. (Image)
I Get an Error Message When I Try to Log In(Image) It shows me this when I click to log inI am unable to log into my account to pay my interne…
Billing area does not offer a way to pay by checking?Hi, I have been paying my Spectrum, previous TWC bill, online for 20 years. Today, I went online to…
Error - Unable to Process ANY PaymentThis has been happening ever since the new site went live, when on earth is it going to be fixed…
All my bill payees offer ebills -- EXCEPT SpectrumFirst, yes, I know Spectrum offers an auto-debit service called AutoPay. That's not what I need. I …
You Are Already logged on in another sessionI was on the Spectrum Mobile website using my iphone. I was at the checkout portion of the page. I …
Please enable Mint / Charter Communications (Spectrum) SyncPlease allow for Mint to sync with everyone who requests access. I know this topic was touched on b…
Changing services on a legacy TWC accountI haven't been on the forums for a couple of years and in the interim, Spectrum has taken over TWC.…Accepted Answer Closed glenvee 206 views 12 comments 0 points
My Spectrum Account Page issueI was prompted to update my primary contact information when logging into the new my account page. …
Showing device serial numbersThe show devices on the web interface to Spectrum used to show the model and serial number for devi…
Adding Second Person to Paper BillIs it possible to add a second person to my paper bill? The reason is that my girlfriend needs a pr…Closed SunsetBuckeye13 725 views 3 comments 0 pointsStarted By SunsetBuckeye13Most recent by Julia_R
Annoying Spectrum appWhy does the app ask you if you want to continue with Spectrum after about 3-4 hrs of watching? Alw…
UsernameI wish to change my username, but Cust. Sevice told me that I cant't. I will need to delete my acco…
Settop box status unknown?Why does My Account say my Samsung set top box status is "Unknown"? If I click to refres…
Login loopI'm stuck in a login loop. It seems pretty common. I've recently moved. Help?
Unable To view Account Billing or Account InfoI'm a new spectrum customer and ordered Internet for apartment. I've gotten my security code and ve…
My Account Web Site Not Working CorrectlyI've had problems all day 5/30 with the my account web site not loading properly on multiple browse…Accepted Answer Closed wickerberry 11 views 7 comments 0 pointsStarted By wickerberryMost recent by wickerberry
Unable to retrieve your account information - Error Code: NOSTMTSI just opened my account yesterday but I can't see anything on my account because of the error. I n…
Unable to retrieve account information. Error Code: NO_ACCOUNTReference ID: QDM72-YCLWN-7DMR4-6TEU3-KRS35 I can't login to my account. What does no account mean…Accepted Answer Closed zhijiech 42 views 3 comments 1 point
