Managing & Using your Spectrum Account
Tips on managing your account online.
Popular Manage Account TopicsCreating a Spectrum Username How to Pay Your Bill How to Retrieve Your Username or Password…Announcement Closed Julia_R 11 views 0 comments 0 pointsWill I still be charged $199 for upgrade to 1 Gig if the technician says my home cannot support it?Has anyone tried to upgrade to 1Gig only to learn from the technician that your home cannot support…Answered MarMDD 35 views 1 comment 0 pointsUnable to bring down the web site's hamburger menu in my old iPhone 6+’s iOS v12.4.8’s Safari app.Hello. I was trying to use Spectrum.net's web site’s tapped top left hamburger menu, but it didn't …Closed AntDude 11 views 0 comments 0 pointsIs it true that Charter/Spectrum will only give its subscribers one credit per year for outages?Is it true that Charter/Spectrum will only give its subscribers one credit per year for outages? Th…Accepted Answer AntDude 42 views 5 comments 0 pointsAccount Has Been Confirmed, Yet I Cannot Log InWhen I log-in at https://www.spectrum.net/login/ it takes me to a "Confirm Your Account"…Answered Closed kc27 47 views 1 comment 0 pointsCan't logon to spectrum.netWhen trying to logon to spectrum.net I get the following msg: Not Allowed Access to the page you're…Answered Closed hightrvrse 34 views 1 comment 0 pointsHow do I log out of unwanted devices?I have someone that has access to my spectrum username and password, and I no longer want them to u…Accepted Answer Closed Quae 88 views 6 comments 0 pointsOverseas and can't login to my accountHas anyone else had this problem? I can't login and can't pay my bill as a result... now its in c…Accepted Answer Closed dougf 74 views 3 comments 0 pointswhy can't i log in to spectrum ?why can't i log in to spectrum ?Answered Closed davidtilley111 62 views 1 comment 0 pointsAutomatically upgraded credit card's date?Weird/Odd. Got and activated a new CC with its same numbers and new expiration date, but spectrum.n…Closed ant 21 views 3 comments 0 pointscancel service.Hi. To cancel my Spectrum cable service, should I call Spectrum first or just take the cable box …Closed tomx2 64 views 4 comments 0 pointsIs there a way to check for rented movies before the new bill?I couldn't find it in the web account. Thank you for reading and hopefully answering. (Image)Closed ant 220 views 3 comments 0 pointsI Get an Error Message When I Try to Log In(Image) It shows me this when I click to log inI am unable to log into my account to pay my interne…Closed Penguin277 22 views 1 comment 0 pointsBilling area does not offer a way to pay by checking?Hi, I have been paying my Spectrum, previous TWC bill, online for 20 years. Today, I went online to…Closed psongman 21 views 2 comments 1 pointError - Unable to Process ANY PaymentThis has been happening ever since the new site went live, when on earth is it going to be fixed…Closed TheTekHeads 795 views 11 comments 0 pointsAll my bill payees offer ebills -- EXCEPT SpectrumFirst, yes, I know Spectrum offers an auto-debit service called AutoPay. That's not what I need. I …Closed alan3 91 views 2 comments 0 pointsYou Are Already logged on in another sessionI was on the Spectrum Mobile website using my iphone. I was at the checkout portion of the page. I …Closed blazer 948 views 1 comment 0 pointsPlease enable Mint / Charter Communications (Spectrum) SyncPlease allow for Mint to sync with everyone who requests access. I know this topic was touched on b…Closed rvliskiuq 49 views 1 comment 0 pointsChanging services on a legacy TWC accountI haven't been on the forums for a couple of years and in the interim, Spectrum has taken over TWC.…Accepted Answer Closed glenvee 206 views 12 comments 0 pointsMy Spectrum Account Page issueI was prompted to update my primary contact information when logging into the new my account page. …Closed toolman1990 11 views 1 comment 0 pointsShowing device serial numbersThe show devices on the web interface to Spectrum used to show the model and serial number for devi…Closed HFiedler 123 views 1 comment 0 pointsAdding Second Person to Paper BillIs it possible to add a second person to my paper bill? The reason is that my girlfriend needs a pr…Closed SunsetBuckeye13 725 views 3 comments 0 pointsAnnoying Spectrum appWhy does the app ask you if you want to continue with Spectrum after about 3-4 hrs of watching? Alw…Closed Dmarullo 1 view 2 comments 0 pointsUsernameI wish to change my username, but Cust. Sevice told me that I cant't. I will need to delete my acco…Accepted Answer Closed JKelly 34 views 1 comment 0 pointsSettop box status unknown?Why does My Account say my Samsung set top box status is "Unknown"? If I click to refres…Closed Desiree 108 views 6 comments 0 pointsLogin loopI'm stuck in a login loop. It seems pretty common. I've recently moved. Help?Closed imkusa 1 view 1 comment 0 pointsUnable To view Account Billing or Account InfoI'm a new spectrum customer and ordered Internet for apartment. I've gotten my security code and ve…Accepted Answer Closed Omar_C 113 views 2 comments 0 pointsMy Account Web Site Not Working CorrectlyI've had problems all day 5/30 with the my account web site not loading properly on multiple browse…Accepted Answer Closed wickerberry 11 views 7 comments 0 pointsUnable to retrieve your account information - Error Code: NOSTMTSI just opened my account yesterday but I can't see anything on my account because of the error. I n…Closed DrLeoSpaceman 24 views 1 comment 0 pointsUnable to retrieve account information. Error Code: NO_ACCOUNTReference ID: QDM72-YCLWN-7DMR4-6TEU3-KRS35 I can't login to my account. What does no account mean…Accepted Answer Closed zhijiech 42 views 3 comments 1 point