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Managing & Using your Spectrum Account
Tips on managing your account online.
Popular Manage Account TopicsCreating a Spectrum Username How to Pay Your Bill How to Retrieve Your Username or Password…Announcement Closed Julia_R 124 views 0 comments 0 pointsError - Unable to Process PaymentI've gotten this error message every time I try to pay my bill when using Chrome for the past 3-4 m…Answered quoodle 31 views 1 comment 0 pointsIDID-2065 Error messageThis discussion was created from comments split from: Can't Log Into Account on Website.Closed James_M 415 views 2 comments 0 pointsHow can i cancel service?Every time I call or chat to cancel service I wait 30 minutes and when a person connects...they tel…Answered Terry24 64 views 1 comment 0 pointswhy there is no option to spectrum customer portal to update or edit your account infor?why there is no option to spectrum customer portal to update or edit your account info? i am enroll…Answered nbhat 25 views 1 comment 0 pointsbroadcast chargeswhat is itAccepted Answer bobdg 29 views 1 comment 0 pointsLogin to Spectrum from Safari results in automatic password reset. why?I'm a new spectrum user. When I log into my account from my Safari browser on my Mac, it requires …Answered Closed Ken76 22 views 1 comment 0 pointsWhy can’t I login to my account from overseas?I’m outside of the US and cannot login to the app nor access the webpage.Answered Closed Kobi 56 views 1 comment 1 pointUnable to pay bill onlineThis has been happening since you recently updated your web site. Phone support says to wait 24 hrs…Answered Closed TalkingHead 104 views 4 comments 0 pointsCan't Log Into Account on WebsiteI was always able to log into my account on the website, now I can only log into my account on the …Accepted Answer Closed TazRon 160 views 3 comments 0 pointsUnable to pay onlineThis has been going on for nearly a week.Answered Closed wynn 78 views 1 comment 0 pointsYour Pay Your Bill Amount Due function not working correctly.Paid my bill online a few days ago and went through the standard process. Chose amount due in the d…Accepted Answer Closed LGT 139 views 2 comments 0 pointsThank You SpectrumIn my billing statement this month: Due to the temporary COVID-related shutdown of sports in 2020…Answered Closed Jim2413 39 views 1 comment 2 pointsCannot log in to spectrum.net, getting maintenance in progress messageMy internet is working fine but this month I am not able to login to spectrum.net to pay my bill. …Accepted Answer Closed Sue53 1.8K views 5 comments 0 pointsHow do I log out of unwanted devices?I have someone that has access to my spectrum username and password, and I no longer want them to u…Accepted Answer Closed Quae 2.3K views 6 comments 0 pointsError - Unable to Process ANY PaymentThis has been happening ever since the new site went live, when on earth is it going to be fixed…Closed TheTekHeads 3.8K views 11 comments 1 pointAdding Second Person to Paper BillIs it possible to add a second person to my paper bill? The reason is that my girlfriend needs a pr…