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Managing & Using your Spectrum Account
Tips on managing your account online.
Popular Manage Account TopicsCreating a Spectrum Username How to Pay Your Bill How to Retrieve Your Username or Password…Announcement Closed Julia_R 139 views 0 comments 0 pointsError on first account login attemptI'm a new internet customer and created an account several days ago. Each time I try to log in I g…Accepted Answer Old_Timer 260 views 19 comments 0 pointsWhy can I no longer log in to my account?For the past 6 months or so when I have tried to log in to my account I get an error message "…Accepted Answer zwpete 317 views 4 comments 0 pointsA Question For Reference about Moving and User Status in the CommunityThis is a reference question for everyone in the community when a response is given: If a customer …Accepted Answer Closed Satch 31 views 2 comments 0 pointsSwitching from Directtv to Spectrum for internet and tvSelf install kit was done properly, but neither the modem or the router will connect. I am thinking…Answered Closed Siam 44 views 1 comment 0 pointsspectrum account informationwant billing informationAnswered Closed corkey72 41 views 3 comments 0 pointsadd a second name to the bill?hi I want to add my husband name to the bill. is it possible to add a second person to my paper …Accepted Answer Closed alegraofri 50 views 1 comment 0 pointsNeed help with Port Forwardning in SAGECOM SAC2V2SEverytime I try to create a reserve IP to use Port Forwarding the app crashes. I do not know what t…Answered Closed marvs3 38 views 3 comments 0 pointsI keep getting Error IDID-2065., I've changed the password at least 3 times. What can be done?I've changed the password at least 3 times. What can be done? No other information is available. C…Answered Closed Quichua 461 views 1 comment 0 pointsError - Unable to Process PaymentI've gotten this error message every time I try to pay my bill when using Chrome for the past 3-4 m…Answered Closed quoodle 195 views 1 comment 0 pointsIDID-2065 Error messageThis discussion was created from comments split from: Can't Log Into Account on Website.Closed James_M 2.8K views 2 comments 0 pointsHow can i cancel service?Every time I call or chat to cancel service I wait 30 minutes and when a person connects...they tel…Answered Closed Terry24 128 views 1 comment 0 pointswhy there is no option to spectrum customer portal to update or edit your account infor?why there is no option to spectrum customer portal to update or edit your account info? i am enroll…Answered Closed nbhat 35 views 1 comment 0 pointsbroadcast chargeswhat is itAccepted Answer Closed bobdg 37 views 1 comment 0 pointsLogin to Spectrum from Safari results in automatic password reset. why?I'm a new spectrum user. When I log into my account from my Safari browser on my Mac, it requires …Answered Closed Ken76 27 views 1 comment 0 pointsWhy can’t I login to my account from overseas?I’m outside of the US and cannot login to the app nor access the webpage.Answered Closed Kobi 168 views 1 comment 1 pointUnable to pay bill onlineThis has been happening since you recently updated your web site. Phone support says to wait 24 hrs…Answered Closed TalkingHead 202 views 4 comments 0 pointsCan't Log Into Account on WebsiteI was always able to log into my account on the website, now I can only log into my account on the …Accepted Answer Closed TazRon 422 views 3 comments 0 pointsCannot log in to spectrum.net, getting maintenance in progress messageMy internet is working fine but this month I am not able to login to spectrum.net to pay my bill. …Accepted Answer Closed Sue53 2.7K views 5 comments 0 pointsHow do I log out of unwanted devices?I have someone that has access to my spectrum username and password, and I no longer want them to u…Accepted Answer Closed Quae 3.4K views 6 comments 0 pointsError - Unable to Process ANY PaymentThis has been happening ever since the new site went live, when on earth is it going to be fixed…Closed TheTekHeads 4.2K views 11 comments 1 pointAdding Second Person to Paper BillIs it possible to add a second person to my paper bill? The reason is that my girlfriend needs a pr…