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Unable to log in to account

rhpropertiesllc
rhpropertiesllc Posts: 1 Newcomer
edited April 9 in Managing and Using your Spectrum Account
Your system is not user friendly. I set up my account this morning with my email address as my User Name. Never did it tell me that my user name had to be not more than 20 letters, numbers or underscores. It accepted my address, which is 23 characters, and now the system is not letting me log into my account.

Our system just got installed and now I can't activate the system because I can't get into my account. Not a happy camper at this point.

Comments

  • Edward_T
    Edward_T Posts: 165 ✅ Verified Employee Moderator

    Hello @rhpropertiesllc;

    Welcome to the Community Forums. I reviewed your account and I am showing your equipment is active. I recommend you try logging in directly to our website by visiting www.spectrum.net. If you are still having problems with the login, then can you provide the error message you are receiving?

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