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Customer Service
Discussion List
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Customer Service is the best I've ever dealt withI just wanted to express my sincere gratitude for the Spectrum customer support pipeline. I have ha…Answered Closed michelle22 34 views 1 comment 0 points Most recent by Lyn_T Employee Kudos from Customers -
Customer Solutions FeedbackJust got off the phone with spectrum. I wanted to drop this regarding an employee from CUSTOMER SOL…Answered Closed JoshA_1 35 views 1 comment 1 point Most recent by William_M Employee Kudos from Customers -
Unbelievable customer service!!!I just recently switched my phone carrier to Spectrum and I have never experienced better customer … -
Recognizing Taylor for outstanding customer service/tech supportI hope you will forward to Taylor's manager this compliment: I work with people all day, have … -
Employee Recognition - Reynaldo R @ Montclair Place, CA storeI'd like to shout out Reynaldo Romero at the Montclair, CA store for his stellar customer serv… -
Positive FeedbackChristopher was an amazing technician that did everything he possibly could to help fix my issue to…Closed Jonspann13 32 views 3 comments 0 points Most recent by Edward_T Employee Kudos from Customers -
Kudos to KiaraHi! I'm a long-time Spectrum customer, but I've been experiencing a LOT of frustration la…Closed ASwinford 21 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers -
Auto sign in not workinghello, on my new spectrum account auto sign in is not working. In the past I could automatically si…Answered ✓ Closed beinhorn2 115 views 1 comment 0 points Most recent by Renee_T Spectrum Archives: 2020 - Present -
Having Trouble Self-Selecting TV Choice Lineup.I am a new subscriber to TV Choice and was informed that, within the first 30 days, I can change my… -
Amazing customer service from rep. JeriCall center representative Jeri gave me amazing customer service via the customer support phone lin… -
Kudos to KodiKodi was amazing and very helpful. Great customer service hope to get her again the next time I cal…Closed AlexZamudio43 22 views 1 comment 1 point Most recent by Tyleen_Z Employee Kudos from Customers -
Amazing Customer ServiceTLDR; Jasmine was absolutely unreal as a customer service agent. She spent over an hour on the phon…Closed JillianElayne 61 views 1 comment 0 points Most recent by Jilliana_M Employee Kudos from Customers