I have been unable to connect to the mail server since Friday. I am using a Galaxy S8 with Outlook. Other mail clients can't connect either. Webmail works fine on my desktop. When will the server be up?
I've included a link to email support that you might find helpful. Webmail servers have been updated, please try using the updated server settings: mobile.charter.net:993
James, thanks for the tip. That didn't work either. The error message still says "Check your email and password and try again." I even changed my password and still get the same error message.