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Re: Cloud DVR Playback Issues (recordings are freezing) - UPDATED 4/18/24 with a message from Spectrum
Can you test it on another device, maybe a smartphone, tablet or laptop and let us know if the issue still occurs?1 -
Re: Cloud DVR Playback Issues (recordings are freezing) - UPDATED 4/18/24 with a message from Spectrum
Hi & welcome! There is a known issue impacted CloudDVR recordings. Does the issue occur only on Xumo, or does it happen when you watch on other devices?1 -
Re: Invoice
Hi! Notifications of any billing increase or changes will be located on your monthly statement. To review your statement, pay your bill or to be notified of possible service impacting issues, includi…1 -
Re: How can I transfer my account to my roommate
Spectrum Community Moderators are unable to assist with adding, transferring or removing services - to add, remove, transfer or cancel service, please call us at 1-855-70-SPECTRUM (855-707-7328)1 -
Re: Cloud DVR Playback Issues (recordings are freezing) - UPDATED 4/18/24 with a message from Spectrum
@Satch & everyone else - We appreciate the effort, but we do not need additional examples for data collection and diagnosis. This is a known intermittent issue with Cloud DVR recordings. There is…3