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Joined: Aug 07, 2015
Last Active: Today
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Hi and welcome! Can you describe what happens when you try to change the profile image? Are you getting an error message? I tried changing the avatar on one of our test accounts without error. I will… (View Post)7
This is a known issue. Look for a fix in a future app update. Unfortunately, an ETA is not available at this time. (View Post)5
All - I have heard back from the app team. The message you are seeing regarding a "Customized Device Agreement" (see image below for message) was part of the 9.12.0 update in June 2021. The… (View Post)5
@WalterT Hi and welcome! Sorry for the frustration. The app does communicate through the modem, and while the connection may be good, there may be errors impacting the apps performance that need to b… (View Post)6
Decisions such as how channels are offered and when programming is available are made by the individual networks. We can however, forward the suggestion. Thanks! (View Post)6