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Re: My dad passed away and the cable bill was in his name how can we switch the bill to my mom's name?
Good morning, So sorry for your loss, I understand it can be a diffcult time getting everything sorted. There are a couple options for completing an account transfer of ownership, the easiest is for …6 -
Re: Where can I find a price list for services, equipment, etc?
Hi @douglas9, Sounds like you are looking for the Residential Rate Card. The link will ask you to enter your address, then each tab will display services at full retail price. If you scroll down, you…10 -
Re: When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
Hi! Just adding and confirming that the description "Charter Services" (usually followed by a phone number and billing location) on your billing statement is currently being used and has re…6 -
Re: Who do I contact for utility pole removal?
Hi and welcome! Great question. In most cases, cable companies, including Spectrum lease or rent use of utility poles and we do not own the poles. Typically, either the local electric or telephone co…7 -
Re: Still getting RCD-1007 errors
@dfox Sorry for any issues. Restarting the modem as well as restarting the Roku device usually resolves this issue. If it continues after restarting, please let us know.5