Mo_S

Mo_S

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Mo_S ✅ Verified Employee Moderator

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  • Re: Customer Service

    Good afternoon and welcome to Spectrum and our Community @albabcock, Thanks for taking the time to share your feedback. I was able to locate them and I'll be sure it's passed along to their leadershi…
  • Re: New channels

    Good afternoon and welcome @m_higham3, If you're referring to the streaming apps included in your video service with us as part of our seamless entertainment, you can find additional information on o…
  • Re: How do I cancel paramount+

    Hello and welcome @Hearnc, For our service, with an eligible package, Paramount+ Essentials is included at no cost. If you remove the video service you have with us, you would also no longer have acc…
  • Re: connection problem with your modem

    @NeedHelpNow, The IP address assigned would be dynamic, so it is possible it can change at renewal, or simply get the same IP renewed. The same thing can occur if left disconnected a while. For the m…
  • Re: Paramount+ show download

    Hello and welcome to the community @Ron66rjf, For Paramount+ Essential, the option included at no additional cost with our service, this does not have the ability to download programs to watch offlin…
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