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Re: How to view channel 500, 508?
I do apologize for this inconvenience. Unfortunately, these channels are not available in the TV App.2 -
Re: Why can't I watch TV? I unplugged the modem and cable for 40 seconds and still getting error code xs
I'm going to try to send a signal to reprovision the account to see if this helps. The connection is going to drop for about 5 minutes, once I do this. Is that ok?1 -
Re: Channel unavailable
I am sorry for the issues that you're experiencing with the TV app. Is this happening with a specific channel or all the channels?1 -
Re: Why can't I watch TV? I unplugged the modem and cable for 40 seconds and still getting error code xs
You're welcome. Glad you the app is working correctly. Our service is 24/7 if you have any other issues, questions or concerns you can contact us at any time.2 -
Re: When I try to watch a recorded show it will stop and a message shows error RCD1007 or not available
I am sorry for the issues that you're experiencing with the recorded shows. At this time, we're having issues with the cloud DVR. Our Engineers are aware and working to resolve this issue. Unfortunat…1