Legacy TWC Archives: 2013- 2020

Legacy TWC Archives: 2013- 2020

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Adding Second Person to Paper Bill

Posts: 5
edited December 2022 in Legacy TWC Archives: 2013- 2020

Is it possible to add a second person to my paper bill? The reason is that my girlfriend needs a proof of residency (ex: two bills). I know I can add users but I need something to physically show her name.

 

Is this possible?

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Comments

  • Posts: 4,661 Contributor

    Hello!

     

    We are not able to have the billing in multiple names.  I am sorry that we are not able to help out with that. 

     

    Regards,

    Julia R.

    Spectrum-Social Media Customer Service

    Lead Moderator-Community Forums

  • Posts: 690 Newcomer

    @Julia_R wrote:

    Hello!

     

    We are not able to have the billing in multiple names.  I am sorry that we are not able to help out with that. 

     

    Regards,

    Julia R.

    Spectrum-Social Media Customer Service

    Lead Moderator-Community Forums


    Even family members?

  • Posts: 4,661 Contributor

    Even family members.

     

    The account holder can be only one person. That persons name is what will be on the statement. 

     

    Regards,

    Julia R.

    Spectrum-Social Media Customer Service

    Lead Moderator-Community Forums

This discussion has been closed.