Spectrum TV App Feedback - Apple Devices and Apple TV
Spectrum TV App Feedback - Apple Devices and Apple TV
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Cloud DVR Apple TV
While trying to watch recorded shows with Cloud DVR on Apple TV, the fast forward function stops working approximately 50% thru the show. From that point on, any attempt to to fast forward the show cause the recording to jump back to the beginning of the episode. I can’t finish the show. Thus doesn’t happen on my iPhone app, but occurs on the other Apple TVs in the house.
I’ve deleted and reinstalled the app with no change. It’s the app not the hardware. Please advise as to a fix.
Best Answers
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Good afternoon @AnonymousATX. Welcome to our community. We are sorry for the issue that you are experiencing with cloud DVR. IS this happening on every show that you are watching or is it certain shows?
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I have also been experiencing problem when trying to fast forward in recordings as well. If I jump out of the show then go back in, fast forward will start working again. It happens in most shows that I record.
The is with Apple TV as well.0
Answers
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Yes, I have reinstalled the app and have rebooted all the hardware. Over time I have seen a lot of improvements to the Cloud DVR and I am thankful for that. For now, this is the only problem I am having.
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