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change service

spectrum97
spectrum97 Posts: 1 Newcomer
edited October 31 in Channels and Programming

I would like to drop cable tv and keep internet service

Answers

  • LGT
    LGT Posts: 148 Contributor

    Collect up any cable boxes or other devices related to cable TV, NOT your internet modem. Find nearest Spectrum Store. Go there and tell them you are cancelling your TV service. Turn in devices and get a receipt for the devices and a receipt that shows you are cancelling TV services. Monitor your next bill to make sure they got it right. I did it, it was quite easy.

  • Edward_T
    Edward_T Posts: 375 ✅ Verified Employee Moderator

    Hello @spectrum97;

    Welcome to the Community Forums. I do apologize but we are not able to make account changes in our Community Forums. You can visit one of our stores to remove the cable service or call our Billing team at 1-855-707-7328 and they will be able to assist you.

This discussion has been closed.

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