Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Email account won't forward emails

whoop1
whoop1 Posts: 7 Participant
in Email

Forwarding is on but they are not going to the forwarding address. I have to log in and out from both accounts to see all my emails. Spectrum web mail. Also my blocked senders list is gone/empty.

Comments

  • James_M
    James_M Posts: 5,388 ✅ Verified Employee Moderator

    Hi!

    Are you using Spectrum webmail or an email client?

  • whoop1
    whoop1 Posts: 7 Participant

    web mail on PC

  • whoop1
    whoop1 Posts: 7 Participant

    You still here?

  • James_M
    James_M Posts: 5,388 ✅ Verified Employee Moderator
    edited December 16

    Are you near the capacity for the mailbox by chance?

    Being at or near capacity can cause latency that may seem like errors or issues. If you are close to capacity it is recommended that you delete unnecessary emails to improve latency.

  • whoop1
    whoop1 Posts: 7 Participant
    edited December 17

    No hardly any and no trash etc. Only using 54MB out of 5GB

  • HT_Greenfield
    HT_Greenfield Posts: 1,186 Contributor

    Not too uncommon:

    🔗 https://community.cloudflare.com/t/forward-to-gmail-dmarc-failure/565909/3 ↳ " […] If the sender domain is using SPF alone, and setting up a reject policy, then yes, then the DMARC checks will fail after forwarding, as a proper SPF with alignment won’t survive forwarding. […] "

    And note that the rejection bounceback message in such case will go to the sender rather than the auto-forwarder.

  • whoop1
    whoop1 Posts: 7 Participant

    These are messages from Amazon. When I do a test from one of my accounts to the other (that doesn't work with Amazon replies) it works fine.

  • whoop1
    whoop1 Posts: 7 Participant
    edited December 17

    Basically I send a test email from account 1 to the account 2 that isn't forwarding the Amazon messages. I do get the test message forwarded back to account I from account 2 and account 2 also shows the test message. However the Amazon messages are not being forwarded from account 2. So I have proven forwarding is working at least with my test emails.

    Also account 1 now all the BLOCKED domain sites have been removed/gone as well within the last few days…..I did not remove them????

  • HT_Greenfield
    HT_Greenfield Posts: 1,186 Contributor

    DMARC policy set to quarantine with SPF alignment. SPF will fail upon auto-forwarding. Auto-forwarded message should at least be quarantined. If it's being flat-out rejected, that would be the receiving email service provider's prerogative since the sending service clearly doesn't want their messages to be re-distributed via auto-forwarding without interdiction.

    🔗 https://www.valimail.com/domain-checker/ : enter amazon.com and hit Check Domain.

  • HT_Greenfield
    HT_Greenfield Posts: 1,186 Contributor
    edited December 18

    Edit: previous iteration of this comment (not to be confused with above) was intended for other discussion.

Categories