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legacy rr email account

Frankillustr8s
Frankillustr8s Posts: 1 Newcomer
in Email

I keep trying to access my nc.rr.com email. Whenever it sends me a text with a recovery coes to reset my password it transfers me to a new email address for my newer spectrum account.

how do I get out of this loop and get to log into my old emai

Answers

  • James_M
    James_M Posts: 5,436 ✅ Verified Employee Moderator

    Hi & welcome!

    I am not seeing a nc.rr.com email associated with your account. I am also seeing that your current account was opened in 2023, well after we started issuing spectrum.net emails. Was the nc.rr.com email associated with a different or an older, closed account? When was the last time you were able to access the email?

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