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Can’t access my email

System
System Posts: 404 Administrator
in Email
This discussion was created from comments split from: Can’t access my email @stny.rr.com.

Comments

  • lcarlyle
    lcarlyle Posts: 2 Newcomer

    I have the same problem. As of a few days ago (looks like 2/5/26), I can no longer sign in to my @san.rr.com email. I tried everything suggested, it doesn't work. I have had this email for 25 years and need to access it.

    I did create an @spectrum.net email address awhile ago and it does work fine. But when I log out and attempt to put in the RR legacy address and password, it is not even recognized anymore. What happened since last week? Can Spectrum assign a temporary password that will work for the RR email address/username? Would that fix this problem?

  • James_L
    James_L Posts: 57 ✅ Verified Employee Moderator

    @lcarlyle

    I sent some signals to the email account to make sure it's not locked up. Let us know if you're still unable to access it.

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