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Why, at times is the closed captioning in a huge white box that covers most of the screen?

C_A_M
C_A_M Posts: 1 Newcomer
in watch.spectrum.net
IMG_0077.jpeg

Answers

  • Satch
    Satch Posts: 6,276 Contributor

    Welcome to the forums!

    You need to check and change the Closed Caption settings on your box:

    Your TV or cable box (e.g., Spectrum) has the caption background opacity set to "solid" or "white" instead of "transparent" or "translucent"

    Satch

  • Edward_T
    Edward_T Posts: 482 ✅ Verified Employee Moderator

    Hello @C_A_M;

    Welcome to the Community Forums. The size of the box might be triggered by some captioning information sent by the channels. It may have additional spacing in them that is causing it to display the larger box. I would recommend you go go the settings of the cable box and make adjustments to the Closed captioning settings and it may help prevent this. You may need to try several different settings including the font size and type. You may also want to try transparency for the background and the box itself would not show.

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