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NBA League Pass

It shows up on my account as being able to purchase now. We can get NBA League Pass using Spectrum App?

Best Answer

  • Edward_T
    Edward_T Posts: 482 ✅ Verified Employee Moderator
    Answer ✓

    Hello @GordonDupont24;

    Thank you for your interest in getting the NBA League Pass. At this time the channel is not available on the Spectrum TV app and can only be used on a cable box. You will need to have a cable box to be able to order the package.

Answers

  • GordonDupont24
    GordonDupont24 Posts: 34 Participant

    It let me order it I'll have to cancel

  • GordonDupont24
    GordonDupont24 Posts: 34 Participant

    It shouldn't show up to purchase if I can't use it

  • HT_Greenfield
    HT_Greenfield Posts: 1,276 Contributor
    edited March 10

    Ref. 🔗 https://www.spectrum.net/page/nba-league-pass

    Set-top box receiver channel 2495 appears to be the way to order it from Spectrum so, if you have one and did that, then log on to your account at 🔗 https://www.spectrum.net/ and then hit this link, 🔗 https://www.spectrum.net/channel-lineup , to find out what all receiver channels to watch it on and go from there.

    Otherwise just curious what you mean by "It let me order […]" as in what is "It"?

  • GordonDupont24
    GordonDupont24 Posts: 34 Participant

    NBA League Pass showed up under add premium channels. So I clicked on it and ordered it. No new channels appeared so I'll just go to the spectrum store and have it removed since I can't actually use it.

  • GordonDupont24
    GordonDupont24 Posts: 34 Participant

    NHL Center Ice and MLB Extra Innings are also on there to order which must be a mistake.

  • HT_Greenfield
    HT_Greenfield Posts: 1,276 Contributor

    If you haven't a set-top box receiver but you do have a Xumo then i wouldn't be surprised if you could subscribe League Pass from Spectrum, after all, for to sync to the NBA app on the Xumo but who knows.

    🔗 https://www.spectrum.net/support/tv/xumo-stream-box-apps NBA

    🔗 https://support.watch.nba.com/hc/en-us/articles/360057503193-Sync-your-League-Pass-to-the-AppPurchased through a US TV Provider:

  • Satch
    Satch Posts: 6,276 Contributor

    I am a little confused,

    If it let @GordonDupont24 order, and you wanted it why would you need to cancel?

    Satch

  • GordonDupont24
    GordonDupont24 Posts: 34 Participant

    It doesn't let me watch @Satch

  • Satch
    Satch Posts: 6,276 Contributor

    @GordonDupont24,

    Instead of going to a store, I would save time and call Spectrum Customer Care. They are excellent with helping and can get your NBA League Pass ordered for you. It sounds like something did not go through. But have them check to make sure it is not double-ordered on your account.

    Sometimes the impulse ordering (Ordering through the box) may not go through. I would call them.

    Satch

  • GordonDupont24
    GordonDupont24 Posts: 34 Participant

    Thank You @Satch

  • HT_Greenfield
    HT_Greenfield Posts: 1,276 Contributor

    In any case, feel free to confirm if this is with a set-top box receiver in Bangor and if you're able to find it on any or all of receiver channels 725—733 or else, otherwise, if you're able to sync it to and watch it via the NBA app, if you've a mind to.

  • GordonDupont24
    GordonDupont24 Posts: 34 Participant

    I just have a Xumo box so it wouldn't work. Oh well was worth a shot

  • HT_Greenfield
    HT_Greenfield Posts: 1,276 Contributor

    Maybe also worth a shot if the "it" that let you order League Pass is your Xumo account:

    🔗 https://support.xumo.com/hc/en-us/articles/31159372992404-What-is-NBA-League-Pass How do I activate my NBA League Pass subscription on Xumo? ↳ After you subscribe to NBA League Pass, you will need to activate your Xumo subscription by visiting the 🔗 Xumo subscriptions page [enter email address for Xumo account and hit Continue with Xumo] and selecting Activate. From there, you will be directed to NBA.com to activate your account. After activating your account, you can sign in on Xumo devices and any platforms where the NBA app is available.

  • HT_Greenfield
    HT_Greenfield Posts: 1,276 Contributor
    edited March 14

    P.S.: Otherwise find and review the order confirmation email message in order to confirm what you ordered and who you ordered it from as in who the message is from e.g. Spectrum or Xumo or the NBA itself, and how to contact them about it and, if you can't find such message, then review the applicable payment account in order to confirm whether such order actually went through per se, and feel free to share what you find out if you've a mind to. ☘️