Renee_T ✅ Verified Employee Moderator

Two days ago I posted TWO comments in a thread on this forum, with additional details relevant to the point I was making in my original post on that thread.

The first new comment never appeared in that thread. I thought perhaps I had mistakenly not pushed the "post comment" button but the only other choice is "save draft" and I certainly don't have any drafts on my forum account.

So I posted a second comment, saying much the same thing I'd originally said in the mysteriously disappeared post. And then I very carefully pushed "post comment".

I then saw a 1-line note at the bottom of the screen, telling me that apparently my post first had to be approved first, and that once it was approved it would appear on the thread. I'm guessing the identical thing happened with the earlier first post, but I didn't notice it at the time.

So now I have TWO OUTSTANDING COMMENTS, neither of which has actually appeared. I don't know if neither of them ever got "reviewed before approval" or not. Whatever the explanation, neither one is visible on this thread at this moment.

I'm hoping this third post makes it, and that whatever moderator exists that monitors these forum threads will look and see what happened to my earlier two posts from two days ago. I'm going to COPY this text to the clipboard before pushing "post comment", just in case I have to re-send it to someone as an email.

NOTE: Sure enough, my THIRD post received exactly the same message, about "needs to be approved first". So none of the three comments are visible on my thread on the forum.

I'm now sending you a message hoping it is like sending an email to the "webmaster" about a technical problem. I think there certainly is a technical problem with a user community forum if users cannot post to it!!!!!!!!!!!

Please look into this. Thank you.