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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
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Joined: Aug 07, 2015
Last Active: Today
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Re: My dad passed away and the cable bill was in his name how can we switch the bill to my mom's name?Good morning, So sorry for your loss, I understand it can be a diffcult time getting everything sorted. There are a couple options for completing an account transfer of ownership, the easiest is for … (View Post)6
Update: This issue was resolved with an update to the modem provisioning codes. This post has been closed, if you are having the same issue, please start a new post. (View Post)6
Hi @douglas9, Sounds like you are looking for the Residential Rate Card. The link will ask you to enter your address, then each tab will display services at full retail price. If you scroll down, you… (View Post)10
Hi! Just adding and confirming that the description "Charter Services" (usually followed by a phone number and billing location) on your billing statement is currently being used and has re… (View Post)6
@dfox Sorry for any issues. Restarting the modem as well as restarting the Roku device usually resolves this issue. If it continues after restarting, please let us know. (View Post)5