Mo_S

Mo_S

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Mo_S ✅ Verified Employee Moderator

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  • Re: Modem Keeps Disconnecting/Reconnecting

    Good afternoon and welcome @ExitusLSU, I see you have a new modem due to arrive soon. It's possible using this may clear up the issue you're seeing, but it's likely you'll need to have a technician s…
  • Re: Need a reservation

    Hello and welcome @MainStreet_39, If you visit our store locator you will find the option available to make a reservation appointment after entering your zip code and selecting a store location.
  • High Split - What is it and when is our Network Evolution coming to you?

    It means faster speeds! Across our current 41 state service area, we're working to complete network evolution upgrades to enable symmetrical and multi-gig internet service speeds on our hybrid fiber-…
  • Re: High Split (Symmetrical) internet

    Good morning and welcome @jsaiko, Network evolution upgrades are currently estimated to be completed in all areas by 2027. There is not a specific timeframe on when this would be available for your a…
  • Re: How can I change my 5.0 to 2.4?

    Good morning and welcome @oldman_1959, You have one of our advanced Wi-Fi 7 routers, which provides a 2.4Ghz, 5Ghz and 6Ghz band all under the same network name. If you have 2.4Ghz only devices, they…
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